How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for oil change
Clear ✕All 310 Google reviews tagged “Oil change” · showing 120
Excellent
I am a car guy from California originally. Grew up around cars work as a mechanic for dealerships and in sales and Jim’s Car Care knows what they’re doing. They’re honest and will always do their best. We’ve been going to Jim’s for about seven years.
The best around, no one does better than Jim and his mechanics. Very courteous, prices are very reasonable, and it’s a pleasure to give my business to him. Thank you again
Excellent experience with knowledgeable staff.
Great service and communication with fair prices
Best and very friendly service.
Jim and his technicians do a great job and keep me apprised of anything that is close or needs attention immediately. They continue to provide valuable information on my vehicle health. Their thoroughness ensures my safety every time I leave their shop. Thanks for watching out for my well being.
Yet again, I had an amazing experience at Jim’s Car Care! Phil, and the new guy, Ty, are more than ready to help with your car care needs! I even showed up a day early for my oil change by accident, and Phil was able to get me in that day, so I used my original appointment to have my X5 inspected the next day! A…
Friendly, efficient, and honest. The best automobile service I have ever experienced from any provider in all the states that I have lived.
We’ve lived here eight years and I’ve taken our cars to Jim’s Car Care every year for every need. It’s a home town business where they know your name. Fast, friendly and at the best price you can’t beat Jim’s to care for your car.
Another great experience with Jim’s Car Care. They completed the state inspection for my car in 20 minutes. The employees were professional, respectful and knowledgeable. I’m very pleased.
The honesty with which they run their business is beyond reproach. Every time I go there I know I am going to get an honest appraisal of the work to be done and they are not going to sell me a service or product I do not need. Pricing is totally fair and competitive.
Extremely professional. Great service
Great job as always
We have used Jim's car care for many years. I have always been greeted by his employees professionally and I would recommend his shop always.
The service at jim's car care is always great. The employes are always friendly and helpful. I would always recommened there service.
I have been using Jim’s for over fifteen years. They are wonderful to work with, always friendly and helpful. The service is excellent. I have been very satisfied.
Wouldn't take my car anywhere else...10 + years
Top quality service , friendly, highly recommended.
Jim’s always does a great job servicing my car.
Jim's is the best! Phil and the tech doing an oil change and rotate the tires are so professional and courteous. The courtesy inspection is awesome! Thank you!
Very knowledgeable and friendly folks! I paid what I thought was a reasonable price for an oil change and tire rotation. I was given a written estimate for a future spark plug replacement. I highly recommend this shop! BTW, you have to make an appointment and you may have to wait a few days. Don't hold this…
Courtesy, friendly, very helpful! Clean waiting room. Phil provided great care customer service. Thanks again to all the crew at Jim’s car care!!!!
Jim’s Car Care has friendly, knowledgeable staff. I recommend them because they give a thorough report after each service. They are fair and honest with their pricing. Please consider them for your next oil change or other service.
On time, the place is so clean you could eat off the floor! Organized to a "t". Don't even think about being late for your appointment.
Friendly people going excellent work
Excellent service. They always take great care of my car.
The service is always efficient, excellent, top quality, and the people who work here are friendly, courteous, and knowledgeable about car maintenance and specific diagnostic tests and problems. It is always a pleasure to do business at Jim's Car Care. I know when I have my car serviced here that all of the work…
Fast professional service
Jim and his team always give you a 100% and makes you feel like family
I’ve been using Jim’s for years. They are always friendly, courteous and knowledgeable.Phil is great
Use these services for 16yrs always professional and very pleasant staff.This time for routine oil change and tire rotation noticed battery at 1/5 performance.saved me a breakdown !!!WAS AWARE FROM LAST YR INSPECTION BATTERY AT 50 %THANKS A BUNCH!!!!!just now had a piece of trim replaced and SAVED A BUNDLE AFTER…
The best place and friendliest staff I’ve ever taken my car to have it serviced!
Thorough exam of vehicle during service visit with expectations of future service needs in order to prepare for those future actions
They were ready and performed the 10,000 mile check-up quickly and efficiently. I will use them anytime.
Jim's Car Care is my go to. They are honest, kind and incredible professionals.
Always fast and efficient, Dr Phil is the man
Besides being a great repair/auto shop, these guys are cool!
Jim’s Car Care is a business that cares about its customers. We have been using Jim’s Car care for many years and will continue to do so. They are fair and honest in what they do. I recommend them highly...
Excellent service. Very friendly
Had 1:00 appointment for regular service, oil change, tire rotation , filter inspection, etc. Jim’s Care Care was very prompt with the appointment. The customer service was excellent.
There is a reason they are #1 in Brunswick County. Exceptional service, impeccable facilities, knowledgeable mechanics and courteous, friendly staff. They always provide pics of the vehicle, any parts they are replacing and even pics of tire tread depth. Prices are reasonable and service appointments always seem to…
Guys here are super helpful. I am new to the area and they took care of me. No hard sell attitude. Service was quick. Answered my questions with easy to understand details. Price was right too.
Car repair was completed ahead of schedule at a reasonable price. Not much more to say that says it all. I would recommend this business to folks.
Car was ready when promised. They reviewed with us additional services that will be coming due in the near future, with estimated costs. Easy to schedule service and always pleasant to work with!
Outstanding service, as always. We won’t take our cars to anyone else.
Excellent customer service...very friendly staff.
Outstanding Service! Highly recommend Jim’s Car Care.
Great service, great people another job well done 👍
Absolute professionals. Impeccable service Trustworthy service.
As always, service was fabulous and the price was fair. Everyone at Jim’s is friendly and caring. They provide photos so you are made aware of what they noticed while working on the vehicle.
Always the best care from a reputable organization.
This was the first time I had been there. I will definitely use them for all my auto needs. The bays were clean and spacious. The staff was very friendly and knowledgeable. I also like the way they take pictures of everything they check and email to you . We were talking to customers in the waiting room and they…
I’m always pleased with Jim’s Car Care. The staff is always pleasant, the workmanship is excellent, they are helpful with the intricacies of my Audi, and they get it done in the timeframe they predict. They never try to sell me unwanted services and I appreciate that. Five stars and I recommend them highly
Jim's Car Care is excellent. My husband and I are very impressed with their service.They are very thorough. They give you a very detailed report of your car and pictures as well. They answer your questions and take the time to explain things. The inside of the service was area is very clean. They also send you…
Always professional and great people to work with! They do what they say they will do and do it right!
I have been a customer of Jim's Car Care since I moved to NC in 2001, They have ALWAYS been fair to me. The service I have received has always been complete and never had to take the car back in for the same reason. As a women I truly appreciate their honesty and caring for there customers. Thanks to you ALL!!!
My appointment was scheduled quickly and a friendly reminder was sent. Service was on time and performed quickly. Afterwards all the work was explained to me and what I made need in the future. Overall great experience.
Excellent service
Jim’s Car Care is excellent for car inspections I was in and out in 20 minutes. They are also great for car repairs. We’ve been going there for over 10 years. Staff is very courteous and efficient. So if you are looking for a good mechanic with reasonable prices, look no further. Call Jim’s Car Care.
I’ve gone to Jim’s since I moved to this area. Jim’s always provides exceptional service and answers every question you might have.
Always a pleasant experience! They take the time to let me know what's going on and what i need for my car. I like that!
Everyone is always friendly, professional and honest. I highly recommend Jim's car care. They do a great job and do only what is necessary. I'm thankful that I have a business I can truly trust.
I have been bringing our family cars to Jim's Car Care for servicing for about 14 years now and have NEVER had a bad experience. The servicing has always been done in a timely manner, and their recommendation's very trustworthy. Dave Raney
Came in for an oil change. Car was taken in before my appointment at and was finished quickly. I think I was in and out in less than 45 minutes. Great job!
Quick service done right. Staff is always friendly and fully explain repairs that are needed.I feel very comfortable having my car serviced there and trust their work.
As always, Jim’s Car Care provided me with excellent service. It’s so nice to have a car repair place that I really trust and actually enjoy visiting!
Great Experience. Explained process & sent pictures of tires, brakes & filters. Very professional with excellent customer service. We definitely use Jim's again & spread the word to others.
My second time at the shop and I will come back with both my cars for service and maintenance. Professional service in timely manner and nice waiting area with guest WiFi. Great job on my car for reasonable price.
Thought I was having an electrical problem. Jim’s got me in quickly and checked out my truck.
A great experience with diagnosing our problems with car. Able to immediately fit me in with short wait. They kept me informed of progress and notified me a soon as work was completed. Able to diagnose problem with HVAC that others could not.
Wonderful service by friendly staff, as always!
I have been a customer for over 20 years for both my cars. They must be doing something wright.
Great repair shop. Had 100,000 mile service performed. $200 less that dealer quote. Will be back with other vehicles.
Always friendly, fair and they take good care of even the little things. I use Jim's Car Care for all my automotive services. Have other auto service centers nearby but will drive the extra miles for the great trustworthy service.
Very well run from beggining to end. Pointed out future items to watch for, Sent progress pics. Highly recommend them
Thank you Jim for the service and oil change! It’s always a pleasure doing business with you and your staff!
As always: courteous, professional and timely. Recently had oil changes done on two of my vehicles and as usual, everything was great
As usual Jim's Car Care provided excellent vehicle service to my 2006 Tacoma truck. Thank you again Jim, Phil, Bob, ...
Always a pleasure to do business with Jim’s. Great customer service and always friendly greeting
Professionals The owner Jim treats everyone like his only customer.
Once again I received the utmost courtesy and care for my vehicle. I’ll always go to Jim’s.
My family and I are from Canada and we had been burned by a bad experience at another auto service repair shop, but decided to come to Jim’s based off a recommendation from a neighbour. This was a great experience. We had a 3pm appointment, they checked the whole car and did the oil change all within 40 minutes.…
Always good service.
Jim's Car Care has proven to be honest and fair and expedient with great service and customer care. Highly recommend!!! When I moved here 9 years ago, I was hoping to find a repair shop that was as excellent as the one I had in Maryland and Jim's has exceeded that expectation!
They always do a GREAT job. Thanks.
Always great job
Great Job as usual!
Very pleased with the service ..work done quickly and efficiently. If you need any type of car service, please call Jim's Car Care.
Very friendly and efficient service!!!
Always a pleasure doing business at Jim’s car care. Your appointment is honored and service is quick, efficient and reliable. All your questions are answered and everyone is knowledgeable brought vehicle in for an inspection and we’re able to change the oil while I was there. Phil is amazing and took the time to…
My go to business for all my auto issues. Always satisfied
Great service in a timely manner!
Nice people. Timely service. Nice outdoor patio for waiting.
Professional, timely, and courteous
Always does an excellent job in a very timely manner
Always great service at Jim’s Car Care.
Always a good experience. We have trusted Jim's care care for past 5 years. Never had a bad experience.
Fast competent courteous and highly communicative. Top rated Auto garage.
These guys are great, been servicing my vehicles for 17 years
Jim's staff did an excellent job.They even found an issue my dealership missed. Thanks for your excellent service. Gordon Heitmuller
Tire rotation and oil changes are two of the most important scheduled maintenance activities needed to extend the life of a vehicle. It's nice to know it is being conducted with professional pride. Appreciate the additional inspection of other fluid levels and filter conditions as well. Trustworthy team!
I arrived early for my appointment they took me right in and completed inspection oil change and tire rotation in about hour and 15 minutes! They are absolutely a top notch service center!
Excellent (as always), exceeded any expectations for service on my vehicle. Highly recommended!
Good shop close by. Very customer service friendly.
Jim's Car Care is excellent to work with. Very professional and trustworthy. They go the extra mile to make sure all is done right and are great in communicating exactly what repairs are needed/done.
Thanks for fixing my tire
made an appointment, for an auto inspection. They took the ca in at the appointment time, in and out
Always great service and trustworthy.
I’ve been coming to Jim’s to have my vehicle inspected and for general maintenance since I moved to NC in 2020. The staff is incredibly personable and accommodating. They remember small details about their customers despite seeing so many people. Which truly makes people feel welcome and makes their business feel…
Excellent inspection. Pictures of work done during each operation were provided in work order summary. Detailed report of each service performed was tabed red, yellow or green for quick reference as to results. In just 2 days after my service was completed I have already recommend Jim's Car Care to 3 other people.
Jim's is what you have always wanted when doing business with anyone. Courteous, down to earth, they act like a friend to you. The shop staff are just as nice. I won't be going anywhere else for my care care but Jim's.
Very professional, clean, great explanation with pictures of what was discovered during the complimentary inspection, without trying to "upgrade" me for expensive repairs. Thank you! I am now a loyal customer for life!
Excellent service. Employee very personable and helpful. Service was prompt and professional. The business bays were very neat and clean. I will recommend them when every possible.
I have been a customer of Jim’s Car Care for over 15 years and have always been treated fairly and courteously. Thank you, Jim and your staff!
I’ve been a satisfied customer for the past ten years. Perhaps the best run business in the area: professional, skilled, great customer service.
another good experience. How often do you find that less work needs to be done than you expected? Left my SUV requesting F & R brakes only to find that they reinspected, replaced front & determined that rears were good & safe with 15-20k miles left to go?? That was followed by half the bill I expected & a full,…
Jims Car Care is our “go to” for all our auto needs. They explain everything clearly. Get the job done quickly and efficiently. Always recommend them.
I took my car in because the warning lights were flashing. Jim's found critter damage. Insurance approved the repair after Jim's sent pictures of the damage and they had my car repaired earlier than expected. Jim's is a class act operation!
I was told to look into Jim's Car Care for some preventive work on our car prior to an upcoming trip. First and foremost, I was impressed with how clean his facility was and the detail they take when going over the car. The work was done in a short time period and, at a reasonable cost. If you're looking or need…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
