How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for steering & suspension repair
Clear ✕All 23 Google reviews tagged “Steering & suspension repair” · showing 20
Staff at Jim’s is always courteous and very helpful. Greet you with a smile and service your car with expert training. I appreciate their support in keeping my car in tip top running condition.
Professionals The owner Jim treats everyone like his only customer.
Jim's Car Care has proven to be honest and fair and expedient with great service and customer care. Highly recommend!!! When I moved here 9 years ago, I was hoping to find a repair shop that was as excellent as the one I had in Maryland and Jim's has exceeded that expectation!
The best service anywhere! Trustworthy and knowledgeable staff! The ONLY shop I've used since moving here in 2016!
Jim and his team did an excellent job of inspecting my car and replacing the rear shocks.
Great straight forward honest shop. Even send you pictures of the work that they did on your car
Wait a day for the part to come in everything was done properly very happy with their service
I moved to Holden Beach September 2020: I found “my car care company” yesterday, September 30, 2021. Thank you Jim’s Car Care! 2/17/22: another superstar performance!
Excellent service 👍. With the ever increasing cost of things, one never likes to be confronted with auto repairs and the unknowns associated with it. That said, I've been going to Jim's for over 20 years now because he provides excellent service and, most importantly, I have always felt that he is honest and trustworthy. This sets JCC above all others!
Great job repairing the worn out bushings on my suspension. Stayed on schedule and cost.
This was my 1st time here and I am very happy I did. Everyone was very nice and very professional. They were honest about what was wrong and were able to fix the problem immediately. I highly recommend them. After moving here from Wilmington 4 years ago, I finally found a reliable and honest place to bring my vehicles.
I received fantastic customer service. These are very professional folks. I highly recommend!
Very knowledgeable people fixed a issues 5 other shops couldn’t and in a timely manner.
Jim and his team are responsive and professional. Always helpful and ready to answer any question I may have. I have trust that my vehicle is properly cared for. Always a 5 star experience! Thanks!
Very friendly and knowledge gave me advice on my other car so I can fix it thank you living from paycheck to paycheck is rough God bless
As always, this is a very efficient operation, but they don't sacrifice comfortable interaction with their customers. They explain in simple terms, the procedures and what they find and recommend, during the service process. Very clean and safe operation. They are strong advocates of the requirements regarding…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
