How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for tire rotations
Clear ✕All 101 Google reviews tagged “Tire rotations” · showing 40
I am a car guy from California originally. Grew up around cars work as a mechanic for dealerships and in sales and Jim’s Car Care knows what they’re doing. They’re honest and will always do their best. We’ve been going to Jim’s for about seven years.
The best around, no one does better than Jim and his mechanics. Very courteous, prices are very reasonable, and it’s a pleasure to give my business to him. Thank you again
Great service and communication with fair prices
Best and very friendly service.
Professional, prompt and friendly service. They don't treat women like they are idiots, which is much appreciated. The best!
Another great experience with Jim’s Car Care. They completed the state inspection for my car in 20 minutes. The employees were professional, respectful and knowledgeable. I’m very pleased.
Been coming to Jim's since I moved to the area in 2012 .. Always been pleased with the work, the cost and their straight forward approach .. The entire team provides honest feedback on any work needed on the vehicles and then they provide a very affordable estimate to complete the repairs .. Wouldn't think of going anywhere else ..
Jim’s always does a great job servicing my car.
Very knowledgeable and friendly folks! I paid what I thought was a reasonable price for an oil change and tire rotation. I was given a written estimate for a future spark plug replacement. I highly recommend this shop! BTW, you have to make an appointment and you may have to wait a few days. Don't hold this…
On time, the place is so clean you could eat off the floor! Organized to a "t". Don't even think about being late for your appointment.
Excellent service. They always take great care of my car.
Jim and his team always give you a 100% and makes you feel like family
Use these services for 16yrs always professional and very pleasant staff.This time for routine oil change and tire rotation noticed battery at 1/5 performance.saved me a breakdown !!!WAS AWARE FROM LAST YR INSPECTION BATTERY AT 50 %THANKS A BUNCH!!!!!just now had a piece of trim replaced and SAVED A BUNDLE AFTER…
Jim’s car care is always very professional with great communication and service. I will bring the rest of my cars here in the future.
Had 1:00 appointment for regular service, oil change, tire rotation , filter inspection, etc. Jim’s Care Care was very prompt with the appointment. The customer service was excellent.
Guys here are super helpful. I am new to the area and they took care of me. No hard sell attitude. Service was quick. Answered my questions with easy to understand details. Price was right too.
Outstanding service, as always. We won’t take our cars to anyone else.
Excellent customer service...very friendly staff.
Outstanding Service! Highly recommend Jim’s Car Care.
Absolute professionals. Impeccable service Trustworthy service.
As always, service was fabulous and the price was fair. Everyone at Jim’s is friendly and caring. They provide photos so you are made aware of what they noticed while working on the vehicle.
Always the best care from a reputable organization.
Oil change & Battery. Always good and friendly service.
After receiving a recommendation from another repair shop that I needed to have my brakes replaced, I scheduled an appt. with JCC (who does all of my brake work). A thorough inspection revealed that my brakes were fine, that I in fact had another 4-6 months of brake wear safely remaining. That's a feeling of trust…
Phil was very friendly and helpful.
Jim's Car Care is excellent. My husband and I are very impressed with their service.They are very thorough. They give you a very detailed report of your car and pictures as well. They answer your questions and take the time to explain things. The inside of the service was area is very clean. They also send you…
I have been a customer of Jim's Car Care since I moved to NC in 2001, They have ALWAYS been fair to me. The service I have received has always been complete and never had to take the car back in for the same reason. As a women I truly appreciate their honesty and caring for there customers. Thanks to you ALL!!!
Provided list of possible repair items priortized. Great expierence. Generates a high trust value.
Excellent service
I’ve gone to Jim’s since I moved to this area. Jim’s always provides exceptional service and answers every question you might have.
Everyone is always friendly, professional and honest. I highly recommend Jim's car care. They do a great job and do only what is necessary. I'm thankful that I have a business I can truly trust.
Quick service done right. Staff is always friendly and fully explain repairs that are needed.I feel very comfortable having my car serviced there and trust their work.
Great Experience. Explained process & sent pictures of tires, brakes & filters. Very professional with excellent customer service. We definitely use Jim's again & spread the word to others.
Jim’s car care is always very helpful and friendly. I like that they explain everything to the customer in easy to understand terms. Thanks Jim’s employees!!
I have been a customer for over 20 years for both my cars. They must be doing something wright.
Great repair shop. Had 100,000 mile service performed. $200 less that dealer quote. Will be back with other vehicles.
Professionals The owner Jim treats everyone like his only customer.
Once again I received the utmost courtesy and care for my vehicle. I’ll always go to Jim’s.
Always good service.
They always do a GREAT job. Thanks.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
