How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for tire rotations
Clear ✕All 101 Google reviews tagged “Tire rotations”
I am a car guy from California originally. Grew up around cars work as a mechanic for dealerships and in sales and Jim’s Car Care knows what they’re doing. They’re honest and will always do their best. We’ve been going to Jim’s for about seven years.
The best around, no one does better than Jim and his mechanics. Very courteous, prices are very reasonable, and it’s a pleasure to give my business to him. Thank you again
Great service and communication with fair prices
Best and very friendly service.
Professional, prompt and friendly service. They don't treat women like they are idiots, which is much appreciated. The best!
Another great experience with Jim’s Car Care. They completed the state inspection for my car in 20 minutes. The employees were professional, respectful and knowledgeable. I’m very pleased.
Been coming to Jim's since I moved to the area in 2012 .. Always been pleased with the work, the cost and their straight forward approach .. The entire team provides honest feedback on any work needed on the vehicles and then they provide a very affordable estimate to complete the repairs .. Wouldn't think of going anywhere else ..
Jim’s always does a great job servicing my car.
Very knowledgeable and friendly folks! I paid what I thought was a reasonable price for an oil change and tire rotation. I was given a written estimate for a future spark plug replacement. I highly recommend this shop! BTW, you have to make an appointment and you may have to wait a few days. Don't hold this…
On time, the place is so clean you could eat off the floor! Organized to a "t". Don't even think about being late for your appointment.
Excellent service. They always take great care of my car.
Jim and his team always give you a 100% and makes you feel like family
Use these services for 16yrs always professional and very pleasant staff.This time for routine oil change and tire rotation noticed battery at 1/5 performance.saved me a breakdown !!!WAS AWARE FROM LAST YR INSPECTION BATTERY AT 50 %THANKS A BUNCH!!!!!just now had a piece of trim replaced and SAVED A BUNDLE AFTER…
Jim’s car care is always very professional with great communication and service. I will bring the rest of my cars here in the future.
Had 1:00 appointment for regular service, oil change, tire rotation , filter inspection, etc. Jim’s Care Care was very prompt with the appointment. The customer service was excellent.
Guys here are super helpful. I am new to the area and they took care of me. No hard sell attitude. Service was quick. Answered my questions with easy to understand details. Price was right too.
Outstanding service, as always. We won’t take our cars to anyone else.
Excellent customer service...very friendly staff.
Outstanding Service! Highly recommend Jim’s Car Care.
Absolute professionals. Impeccable service Trustworthy service.
As always, service was fabulous and the price was fair. Everyone at Jim’s is friendly and caring. They provide photos so you are made aware of what they noticed while working on the vehicle.
Always the best care from a reputable organization.
Oil change & Battery. Always good and friendly service.
After receiving a recommendation from another repair shop that I needed to have my brakes replaced, I scheduled an appt. with JCC (who does all of my brake work). A thorough inspection revealed that my brakes were fine, that I in fact had another 4-6 months of brake wear safely remaining. That's a feeling of trust…
Phil was very friendly and helpful.
Jim's Car Care is excellent. My husband and I are very impressed with their service.They are very thorough. They give you a very detailed report of your car and pictures as well. They answer your questions and take the time to explain things. The inside of the service was area is very clean. They also send you…
I have been a customer of Jim's Car Care since I moved to NC in 2001, They have ALWAYS been fair to me. The service I have received has always been complete and never had to take the car back in for the same reason. As a women I truly appreciate their honesty and caring for there customers. Thanks to you ALL!!!
Provided list of possible repair items priortized. Great expierence. Generates a high trust value.
Excellent service
I’ve gone to Jim’s since I moved to this area. Jim’s always provides exceptional service and answers every question you might have.
Everyone is always friendly, professional and honest. I highly recommend Jim's car care. They do a great job and do only what is necessary. I'm thankful that I have a business I can truly trust.
Quick service done right. Staff is always friendly and fully explain repairs that are needed.I feel very comfortable having my car serviced there and trust their work.
Great Experience. Explained process & sent pictures of tires, brakes & filters. Very professional with excellent customer service. We definitely use Jim's again & spread the word to others.
Jim’s car care is always very helpful and friendly. I like that they explain everything to the customer in easy to understand terms. Thanks Jim’s employees!!
I have been a customer for over 20 years for both my cars. They must be doing something wright.
Great repair shop. Had 100,000 mile service performed. $200 less that dealer quote. Will be back with other vehicles.
Professionals The owner Jim treats everyone like his only customer.
Once again I received the utmost courtesy and care for my vehicle. I’ll always go to Jim’s.
Always good service.
They always do a GREAT job. Thanks.
My car was serviced on time and quickly.
Very positive experience. Quick and professional.
Great service as always. Had me in and out for tire rotation which included pictures of all tires, and brakes, and results of all inspections. Prompt professional service as usual and highly recommend to anyone inquiring on where to take their vehicle.
Fast and courteous service.
Tire rotation and oil changes are two of the most important scheduled maintenance activities needed to extend the life of a vehicle. It's nice to know it is being conducted with professional pride. Appreciate the additional inspection of other fluid levels and filter conditions as well. Trustworthy team!
I arrived early for my appointment they took me right in and completed inspection oil change and tire rotation in about hour and 15 minutes! They are absolutely a top notch service center!
Excellent (as always), exceeded any expectations for service on my vehicle. Highly recommended!
Jim's Car Care is excellent to work with. Very professional and trustworthy. They go the extra mile to make sure all is done right and are great in communicating exactly what repairs are needed/done.
Have never had a bad experience at Jim's. Very accommodating and professional.
Always great service and trustworthy.
Outstanding customer service. No wait time. We will continue taking our cars to Jim’s Car Care for all servicing.
Excellent inspection. Pictures of work done during each operation were provided in work order summary. Detailed report of each service performed was tabed red, yellow or green for quick reference as to results. In just 2 days after my service was completed I have already recommend Jim's Car Care to 3 other people.
I have been a customer of Jim’s Car Care for over 15 years and have always been treated fairly and courteously. Thank you, Jim and your staff!
I was told to look into Jim's Car Care for some preventive work on our car prior to an upcoming trip. First and foremost, I was impressed with how clean his facility was and the detail they take when going over the car. The work was done in a short time period and, at a reasonable cost. If you're looking or need…
Jan. 2023 Great experience once again. Never had a negative experience in over 4 years using Jim’s Car Care. Again, they were prompt, courteous and professional. My repair was done on time, exactly as promised and I couldn't be more satisfied. Jim's Car Care took the time to provide comprehensive recommendations…
Jim's service is always prompt, courteous, and efficient. I'm glad I found them. This is a very friendly place to have your car serviced, even for just an oil change (thanks Phil). Best car service team I've experienced in my 45 years of car ownership.
State inspection
Had a tire repaired and even on the small service Jim's Car Care provides fast and friendly service.
I was easily able to make an appointment and Jim’s provided timely and excellent service.
This is the only local car shop that doesn’t talk down at me because I don’t know a lot about cars. They never try to upsell me on things I don’t need and everyone I’ve interacted with there were genuinely nice and great at explaining any problems with my car.
They give you a honest quote and never try to rip you off , and work with you to get the job done as promised. When done you know your car is right with quality parts. Serving me for seven years , because they are the best in Brunswick County NC
Professional, courteous and knowledgeable. A real pleasure doing business with Jim's!
Service is always on time and it is a pleasure to do business at Jim’s
Good service, makes time for me when added an inspection onto the job. Jim's is a very reputable business and goes out of the way to take care of the customer.
We asked Jim to check out a 2007 Dodge Nitro that our son wants to ship to California. Jim's car care performed a good vehicle inspection listing a number of minor issues at a reasonable cost. We are pleased with this service.
Missed my appointment by 1 hour because car wouldn't start and had to be towed there. Jim was able to rejiggle his schedule and installed a new battery, brakes and tire rotation. Super clean well run shop with friendly staff.
Always professional. I know that we and our vehicles are in good hands.
Extremely happy with service!
This is the most honest and reliable car repair shops. highly recommend 👌
My wife and I have taken our vehicles to Jim's Car Care for years - the first time we thought they provided excellent service - charged a fair price - explained why work needed to be done and offered alternatives - well they are still providing the same awesome service some ten years later - simply the best.
The folks at Jim’s Car Care are fantastic! We had an appointment and we’re amazed at how quickly our car was done. They are professional and honest!
Always dependable and efficient with a very clean shop,and very friendly
One of the finest car care facilities - professional customer service, knowledgeable technicians, and reasonable pricing.
This is a wonderful place to go to have your car worked on.. My mama has always used them so I decided I would go there.. They are very professional.. We will be going there for now on..Thank You Jim and to your Staff y’all are amazing..
Excellent service. The best care for my car
I am a first time customer. My experience was great. Everyone was great to work with. On time and quality work.This is the first time ever that I was not tried to be talked into buying products I didn’t need at an auto repair place. Good job Jim. Five stars from me. You have a customer for life now. Thanks.
Jim’s Car Care is fantastic to work with on the main tenancy of my car. Always informative and priced accordingly. Very friendly service and goes the extra mile. My car looks and drives like new.
I have been using Jim’s for many years. Everything has always been very professional. Several of my close friends also use Jim’s, and all of us are very satisfied with every experience. I highly recommend going there.
I dropped my truck off at front desk and told them I would be back when it was done.I got back and checked in with the same guy I gave my keys to he said they would let me know when it was done. I waited for 2 hours in that time I checked with the same guy about my 4 runner. He never said I should check with…
I take my VW for everything.....always happy with service!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
