How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for tires
Clear ✕All 160 Google reviews tagged “Tires” · showing 120
I have used Jim's Car Care since I moved here in 2009. They are all hard working and the most honest mechanics I have ever used. If you have a problem with your car, you can't find any shop better. They will have my service as long as I live in NC. When in doubt,check Jim's out!
Always enjoy working with all the advisors. Great work, done quickly. Always fair pricing with great communication. Highly recommended.
Jim and everyone at Jim's are excellent. Always on schedule and at the expected price! We don't need to search elsewhere. Ken
Jim's maintains a record on my car and when I needed an inspection I was immediately notified and an appointment set. I was, as usual, welcomed warmly and as a friend, having a short chat about similar interests. The work was done promptly and well. Jim's is the only place I will entrust my car.
Always the best. Identify the problem and fix. The Best of Brunswick stickers on the shop entry doors are there for a reason.
We’ve lived here eight years and I’ve taken our cars to Jim’s Car Care every year for every need. It’s a home town business where they know your name. Fast, friendly and at the best price you can’t beat Jim’s to care for your car.
Always a pleasure to have car serviced here. They are courteous, professional and honest. Would recommend them to everyone.
We have used Jim's car care for many years. I have always been greeted by his employees professionally and I would recommend his shop always.
I have been using Jim’s for over fifteen years. They are wonderful to work with, always friendly and helpful. The service is excellent. I have been very satisfied.
Very honest! Prompt service. Good people! You can count on Jim's car care for all your service needs. No problem is to big or small. I went in for a nail in my tire and was served promptly.
Excellent service. They always take great care of my car.
Trusted professional pleasant service absolutely true ed
Jim's repaired a tire for us, and did quickly. Always happy with the services they provide
My 2007 Nissan Frontier had several problems that needed work. I was going out of town for a long weekend and asked Jim’s Car Care if they could fit me in their schedule while I was gone. They did a great job inspecting the truck and communicating their recommendations. They ordered the parts and got the work done…
Such a great appt. My first time there and was able to get a same day appt which was critical as I had an issue over the weekend. ALL the employees were so friendly and were so very helpful. After checking out the vehicle, it was determined my issue was not a problem. Everything was researched and a detail…
Service was great.. very friendly and thorough, they checked everything! Very reasonable and I will take my car there from now on for everything!
My wife was coming home from a doctor appointment in Myrtle Beach, when she called me and said that a tire pressure warning light had just come on. She told me she was about 10 minutes from Jim's Car Care, so I suggested she stop at Jim's and get it checked. Less than 30 minutes later she was on her way home. The…
As I have testified previously, from Southport to Jim'sCar Care....we pass many other repair shops along the way. Honest, more than fair....treated as if you are family and performing the work to YOUR satisfaction. Competitive pricing for 4 new Michelin Tires for our F?-250. Fully serviced including alignment.…
Excellent service. Very friendly
Was able to make quick appointment, took me on time with quick turnaround
Car repair was completed ahead of schedule at a reasonable price. Not much more to say that says it all. I would recommend this business to folks.
Absolute professionals. Impeccable service Trustworthy service.
Phil was very friendly and helpful.
Jim's Car Care is excellent. My husband and I are very impressed with their service.They are very thorough. They give you a very detailed report of your car and pictures as well. They answer your questions and take the time to explain things. The inside of the service was area is very clean. They also send you…
Jim's car care is always there to help even when your not scheduled.
Jim’s Car Care is excellent for car inspections I was in and out in 20 minutes. They are also great for car repairs. We’ve been going there for over 10 years. Staff is very courteous and efficient. So if you are looking for a good mechanic with reasonable prices, look no further. Call Jim’s Car Care.
I had a nail in a tire and they saw me immediately and it was resolved quickly and efficiently. I can’t recommend them any higher. They are the best
I have been bringing our family cars to Jim's Car Care for servicing for about 14 years now and have NEVER had a bad experience. The servicing has always been done in a timely manner, and their recommendation's very trustworthy. Dave Raney
Always a great experience. Been a customer since they opened. Always helpful. Jim's gets all my business. Do not shop around. They take care of the difficult so why would I go elsewhere for the easy stuff (wiper blades, tires etc.) Thanks Jim
I’ve checked off quite a few boxes. Been going to Jim’s for years. Any vehicle they’ve worked on was done CORRECTLY the 1st time. TOP NOTCH auto repair shop. + staff great. HIGHLY RECOMMENDED!!👍👍😊
Jim’s car care is always very helpful and friendly. I like that they explain everything to the customer in easy to understand terms. Thanks Jim’s employees!!
One of the great services provided by Jim's Car Care is that they inspect your vehicles operating systems, brakes, fluids, lights. On a recent oil change, they inspected my brakes and advised I would be needing a rear brake replacement soon. This is just another example of what good they do. So we went back and got…
I needed new tires and TPMS sensors on two cars. I made the mistake of going to another shop first ... what a mistake it was. The place was chaotic and not well run. It took forever, they neglected to do work that was on the work order, damaged my car, massively over-torqued the lug nuts and more! I couldn't go…
Great repair shop. Had 100,000 mile service performed. $200 less that dealer quote. Will be back with other vehicles.
Great people...great service.
Since moving to the area two years ago, I have been in need of car repair services three times. All three times (four if you include an inspection) I have taken my car to Jim's Car Care and have been completely satisfied each time. The people are friendly, courteous and efficient. The technicians know their stuff…
Always fair, reasonable rates, fixed right the first time. Highly recommend Jim's for any and all car repairs.
As usual Jim's Car Care provided excellent vehicle service to my 2006 Tacoma truck. Thank you again Jim, Phil, Bob, ...
As usual excellent advice & service. Appointments are take seriously. Don’t want car issues but if they occur it’s great knowing Jim’s service is available.
Professionals The owner Jim treats everyone like his only customer.
Always great service quality work and friendly atmosphere. I'll bring my vehicles back time and time again. Thanks for a great job !
Excellent service. Jeff was very professional and open and honest.
Excellent service, friendly staff, detailed explanation of requested problems , very satisfied!!
Had two rear tires replaced.Great Service!
These guys a fantastic! I thought I needed an alignment; and I did not. How many other auto service shops would pass up a chance to sell you some service whether you needed it or not?
My go to business for all my auto issues. Always satisfied
Jim’s is the most dependable, knowledgable and honest repair and service I have ever experienced! They are always responsive to your auto needs.
Tire rotation and oil changes are two of the most important scheduled maintenance activities needed to extend the life of a vehicle. It's nice to know it is being conducted with professional pride. Appreciate the additional inspection of other fluid levels and filter conditions as well. Trustworthy team!
I arrived early for my appointment they took me right in and completed inspection oil change and tire rotation in about hour and 15 minutes! They are absolutely a top notch service center!
Jim's Car Care is excellent to work with. Very professional and trustworthy. They go the extra mile to make sure all is done right and are great in communicating exactly what repairs are needed/done.
Needed a tire repaired asap. Called and had it repaired in no time. Couldn't ask for better service
The best service anywhere! Trustworthy and knowledgeable staff! The ONLY shop I've used since moving here in 2016!
Thanks for fixing my tire
made an appointment, for an auto inspection. They took the ca in at the appointment time, in and out
I have stated this every time I have had the pleasure of taking any of my cars for service at Jim’s CarCare.. Having used Jim's Car Care in the past may times in the past for both normal maintenance or something outside the norm,, I can only restate that Jim, Bob and the rest of the team are always professional,…
Jim's Car Care is the best! Trust them with all of my vehicles' maintenance and repairs. Honest, professional, knowledgable and friendly.
Jim and his crew did a thorough job on checking out our car. They are courteous, well spoken and keep a clean shop.
Have used Jim’s Car Care to service my vehicles since moving here 6 years ago. We have never had a bad experience. Competitive prices and the work is always completed on time, within the estimate, and right the first time. Owner and employees are knowledgeable, very helpful, and friendly. Waiting room is clean…
another good experience. How often do you find that less work needs to be done than you expected? Left my SUV requesting F & R brakes only to find that they reinspected, replaced front & determined that rears were good & safe with 15-20k miles left to go?? That was followed by half the bill I expected & a full,…
I moved to Holden Beach September 2020: I found “my car care company” yesterday, September 30, 2021. Thank you Jim’s Car Care! 2/17/22: another superstar performance!
Jim's service is always prompt, courteous, and efficient. I'm glad I found them. This is a very friendly place to have your car serviced, even for just an oil change (thanks Phil). Best car service team I've experienced in my 45 years of car ownership.
Has done all the work on two of my cars for a couple of years. Honest and fair. Stands by their work.
The level of service I received at Jim's Car Care was nothing short of superb. I dropped in unannounced and they were able to squeeze me in and made sure the job was done right and in a very reasonable time frame. I plan on visiting again for my next automotive need.
I had a sensor report a problem with one of my tires. Jim’s car care was open during the holiday and provided excellent service. Staff was friendly and efficient. Will visit again for any future needs.
Thanks Jim's car care great job!
New set of tires are fantastic!
Each time I have my cars serviced at Jim's, I am impressed with the professionalism and care that everyone exibits. If you're not having your cars serviced at Jim's Car Care you should be!! Call and make an appointment!!
Jim’s Car Care is the BEST! Knowledgeable, experienced, trustworthy, efficient, personable, and reasonably priced!
As usually, Jim's Car care did a great job fining me good tires at a reasonable price. Then they did a great job of putting them on. Thanks to everyone at Jim's they are always friendly and helpful.
Always great service! Very professional and efficient! Staff is very knowledgeable and customer service oriented!
The team at Jim's is very professional. They do a thorough check on all components even when just in for an oil change. Additionally, they provide an excellent report (with pictures) of their inspection.
THEY WERE AND ARE VERY COURTEOUS AND WELL TRAIN . THEY WERE VERY PROFESSIONAL IN HOW THEY ARE ORGANIZED. THEY TOOK ME ON TIME AND COMPLETED THE TASK AND LET ME GO .
Always a great experience and friendly personnel.
Great service. Friendly service. Good price.
Always a pleasure to do business with Jim’s Car Care
Great service- fast service- friendly service -very reasonable price
Was immediately seen to replace a dead battery. Also had a great recommendation for someone (mr Stanley) to come within 25 minutes to my home to jump the dead battery
I was given a price quote in advance for the tires and alignment etc. I was told it would take one and a half hours. When I came at my appointment time they took my car right in and it was completed in less than the estimated time. Nice and professional staff. I am new to the area and this was my third time using Jim’s. I will go no where else.
As usual outstanding service and attention to detail. Always a pleasure working with this team.
This is a wonderful place to go to have your car worked on.. My mama has always used them so I decided I would go there.. They are very professional.. We will be going there for now on..Thank You Jim and to your Staff y’all are amazing..
Tore was going down they addressed the problem very quick service was great as soon as I walked in the door
Jim’s Car Care is fantastic to work with on the main tenancy of my car. Always informative and priced accordingly. Very friendly service and goes the extra mile. My car looks and drives like new.
Like with any business, you are only as good as your weakest employee. After my tire service while pulling into my driveway, I received a call from Bill (?) that the tech who changed my tire (that could not be repaired), failed to place the emergency tire tools in my car. When I inspected my car before leaving your…
We had an issue with tire pressure light that was on all the time. Something we asked to be looked at. We were charged 46.00 which we assumed was for the repair but was only for a diagnostic test as we were not told it was not fixed. When we called about the light still being on we were told it would be another…
I love to support a local business who still understands customer service
Always prompt professional, and thorough
What a great place! Everyone is friendly and helpful. They watch the price of car repairs like it was their own car. Recently I needed to replace all the lug nuts of my tires. NAPA had the price at almost $9.00 a nut but Ford had them at a $1.36 a nut even though Jim’s is a NAPA shop he ordered them from Ford and…
I received fantastic customer service. These are very professional folks. I highly recommend!
Very professional company. Quick and great
First visit. Easy to schedule service, responsive, efficient, thorough,and reasonably priced. Second visit, efficient, helpful staff, thorough, and professional.
Everyone is so friendly here and service is always great. Thank you!
Jim's is a great car care service. I trust them to care honestly for my car. Glad I found them. I will continue going there for car care.
Very professional and friendly place.
My experience at Jim’s Car Care is excellent. The service was punctual, courteous, and very professional. I would highly recommend Jim’s Car Care.
They do great service and keep me informed of the general condition of the car to help plan for future maintenance issues. It’s great to do business with someone that we totally trust!
Fast associates were nice and respectful would recommend to friends and family..
Jim and his entire crew are a fantastic experience. From the moment you setup your appointment to when you pick your car back up. And getting a full breakdown of issues with your vehicle and pictures as well it’s hard to argue the value. I’ve had nothing but excellent service and will continue to do so. I just wish…
They did a great job, as always, and for what they do I fee they very reasonably charge. Doesn’t matter who I talk to, they’re all very personable and friendly. Very willing to help and they always do a great job. Highly recommend!
Jim’s Car Care is excellent in every way. They are honest and reasonably priced. I know my car will be fixed by the best mechanics at Jim’s. I have been using them since 2009 since I moved here from New York. I wouldn’t go anywhere else 😊
Always great service. They're very attentive and efficient.
Jim has been servicing my vehicles for many years. I have found him to be reliable, trustworthy, honest and always fairly priced for his services. I recommend him and his service team very highly and well deserving of 5 stars. Added 9/29 - took my car in for service and a very annoying transmission stutter. Jim…
I had a 4pm appointment, but the car didn't go in the stall till 4:30pm. Other than that, everything was good.
Went in for previously scheduled NC inspection and oil change. One tire failed inspection. Told would take 2 more days to replace tire and didn’t have time to complete tire replacement. Retrieved car same day and had 2 tires replaced elsewhere and completed inspection same day. Service priority seems to be misguided.
I was very impressed with Jim’s Car Care’s shop, service and employees! I would definitely recommend them to friends and family! Bob
Great service, knowledgeable people, not pushy. Our place to take our vehicles.
The customer service is excellent, fair prices, good quality work and work promised on time as quoted. We are very happy with the service and will bring both of our Jeeps in for all our service needs.
Prompt service and very professional Gave me a very competitive price on my new Michelin tires Highly recommend Jim’s Car Care to friends
Excellent service and friendly staff. They also text a link with photos, the diagnostics, and the services performed.
Amazing customer service! Jim and staff are Very knowledgeable and professional.
I trust Jim's Car Care. He has been taking care of my cars for all most ten years and his work is excellent! So glad I can now have my car's inspection done at Jim's Car Care.
Professional courteous great service. The only way it could have better is a drive thru car wash and sell lottery tickets and I could have gone straight home but other than that a 5
Great people to deal with. Friendly and honest.
I use Jim's Car care because they are always honest and give great service. You can trust them with your vehicle.
Very satisfied good service as always
This is the best place in Brunswick County!
They graciously fit me in for a tire repair so I could drive to FL that morning. Much appreciated and always leave a very satisfied customer. Have been recommending them since we started with them 4 years ago.
Excellent -- Very personalized service. I was met with a warm welcome back and used my name as part of the recognition, which is often missing in most service industries today. The service manager dealing with me informed me that the maintenance light came on because of the need to rotate tires. Since I thought I…
I always appreciate the courteous and professional service I receive at Jim's Car Care. Jim and all of the staff are friendly, knowledgeable, and genuinely helpful. Nobody looks forward to having work done on their vehicle, but when it is necessary, it is a relief to know that I can bring my car to Jim's.
Jim and his team are responsive and professional. Always helpful and ready to answer any question I may have. I have trust that my vehicle is properly cared for. Always a 5 star experience! Thanks!
Always very professional and friendly. Service is prompt and efficient. No pushy add ons for services just facts. Highly recommended.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
