Experts Reviews · Company report
Jim's Car Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Jim's Car Care

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jim's Car Care is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jim's Car Care is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jim's Car Care is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jim's Car Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jim's Car Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jim's Car Care is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Jim's Car Care for 8 kinds of job.

Jim's Car Care for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#413 / 451
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 14 Google reviews tagged “Transmission”

Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jim and everyone at Jim's are excellent. Always on schedule and at the expected price! We don't need to search elsewhere. Ken

Electrical repairGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
Lori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service at Jim’s Car Care. Strongly recommend . I will continue to use them for all my car needs ! Thank you for your service .

Great priceTransmissionAuto battery replacement
HankLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

NEGATIVE EXPERIENCE ! They WILL look for any reason possible to fail your car’s inspection . They WILl look for ways to make your bill as high as possible ! !!! I had a Bad negative experience there . I tried to talk to and reason with Jim about the situation but he was not the least bit willing to see what I was…

OverpricedTransmissionVehicle InspectionWiper blade installation
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were ready and performed the 10,000 mile check-up quickly and efficiently. I will use them anytime.

Reasonable priceTransmissionWheel alignmentBattery
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Besides being a great repair/auto shop, these guys are cool!

TransmissionGeneral repairs & maintenanceEngine repair
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always prompt and honest.

TransmissionGeneral repairs & maintenance
PopLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great repair shop. Had 100,000 mile service performed. $200 less that dealer quote. Will be back with other vehicles.

Auto maintenanceBrakesGeneral repairs & maintenance+ Punctuality+ Quality
Scott12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best around.

Transmission
EdLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys there were great. They did good work without trying to “upsell” and finding more things wrong. Even had a question about another car and the advise they gave was something I could do on my own. I definitely got a feeling of honesty and a fair shop. I hope I don’t have to see them again, but if I do I know I’ll be treated well.

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Wyman4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Jim has been servicing my vehicles for many years. I have found him to be reliable, trustworthy, honest and always fairly priced for his services. I recommend him and his service team very highly and well deserving of 5 stars. Added 9/29 - took my car in for service and a very annoying transmission stutter. Jim…

Oil changeTiresTransmission
SM5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very knowledgeable people fixed a issues 5 other shops couldn’t and in a timely manner.

Steering & suspension repairTransmission+ Quality
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrake service & repairBrakes
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 2%Not sure 3%

Jobs customers hired them for

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