Experts Reviews · Company report
Jim's Car Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Jim's Car Care

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jim's Car Care is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jim's Car Care is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Jim's Car Care is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jim's Car Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jim's Car Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jim's Car Care is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Jim's Car Care for 8 kinds of job.

Jim's Car Care for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.121
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 323
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 121 Google reviews tagged “Vehicle Inspection” · showing 20

Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

I took my car in for yearly inspection. I was greeted by Jim and he took my keys and I sat in the waiting room. Gentlemen came and got me and said my car was ready. Great customer service and car was ready in 15 minutes. No hassle at all. They always give me feedback on my car including tire wear which is very…

Reasonable priceVehicle Inspection
ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best and very friendly service.

Reasonable priceOil changeTire rotationsVehicle Inspection
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Professional, attentive staff, very clean shop. They completed tire balances, engine oil and filter change along with courtesy inspection with pictures too.

Vehicle Inspection+ Punctuality+ Professionalism
RogerLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Yet again, I had an amazing experience at Jim’s Car Care! Phil, and the new guy, Ty, are more than ready to help with your car care needs! I even showed up a day early for my oil change by accident, and Phil was able to get me in that day, so I used my original appointment to have my X5 inspected the next day! A…

Great priceVehicle InspectionOil change
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Professional, prompt and friendly service. They don't treat women like they are idiots, which is much appreciated. The best!

Reasonable priceAuto maintenanceTire rotationsVehicle Inspection
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I have been using Jim’s for over 23 years. Always great service and has not changed since change of ownership

Great priceVehicle Inspection
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service, very nice people and they did a good job at a good price. Thanks Again. Just like the last visit great service and at the end all is good. Thanks. 1st time for my father in laws Acura MDX twenty years old and they said it runs good and really didn't need much great guys, so lucky I found them. Danny…

Great priceVehicle InspectionService not listed
edward8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Extremely professional. Great service

Great priceOil changeVehicle Inspection
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Such a well run business and facility and staff. It was seamless and everyone so pleasant.

Vehicle Inspection
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service.

Reasonable priceElectrical repairVehicle InspectionVehicle safety inspection
Margaret9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The service at jim's car care is always great. The employes are always friendly and helpful. I would always recommened there service.

Reasonable priceVehicle InspectionVehicle safety inspectionOil change
CharlesLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

3/6. Brought my Jeep in to Jim’s. They were so great with my wife’s car that I had to start bringing mine in. Same great, friendly and professional service. Can’t imagine bringing our cars anywhere else... 10/14. Just brought my wife’s car in to have Jim’s check out what I thought was a problem...after thoroughly…

Great priceVehicle Inspection
Diane19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jim's is the best! Phil and the tech doing an oil change and rotate the tires are so professional and courteous. The courtesy inspection is awesome! Thank you!

Reasonable priceVehicle InspectionOil change
Lori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jim’s Car Care has friendly, knowledgeable staff. I recommend them because they give a thorough report after each service. They are fair and honest with their pricing. Please consider them for your next oil change or other service.

Reasonable priceAir & cabin filter replacementVehicle InspectionAir conditioning
LisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always very nice and professional.

Reasonable priceVehicle Inspection
LeRoy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly people going excellent work

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional team at Jim’s and they went above and beyond to take care of my vehicle needs!

Great priceVehicle Inspection
CM10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. They always take great care of my car.

Reasonable priceAir & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Carolyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The service is always efficient, excellent, top quality, and the people who work here are friendly, courteous, and knowledgeable about car maintenance and specific diagnostic tests and problems. It is always a pleasure to do business at Jim's Car Care. I know when I have my car serviced here that all of the work…

Great priceAir & cabin filter replacementVehicle InspectionOil change
Catherine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service!!! Service started right on time and very efficient!!! Highly recommend! Everyone is very courteous as well.

Vehicle Inspection

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 75%Overpriced 2%Not sure 3%

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