How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for vehicle inspection
Clear ✕All 121 Google reviews tagged “Vehicle Inspection” · showing 60
I took my car in for yearly inspection. I was greeted by Jim and he took my keys and I sat in the waiting room. Gentlemen came and got me and said my car was ready. Great customer service and car was ready in 15 minutes. No hassle at all. They always give me feedback on my car including tire wear which is very…
Best and very friendly service.
Professional, attentive staff, very clean shop. They completed tire balances, engine oil and filter change along with courtesy inspection with pictures too.
Yet again, I had an amazing experience at Jim’s Car Care! Phil, and the new guy, Ty, are more than ready to help with your car care needs! I even showed up a day early for my oil change by accident, and Phil was able to get me in that day, so I used my original appointment to have my X5 inspected the next day! A…
Professional, prompt and friendly service. They don't treat women like they are idiots, which is much appreciated. The best!
I have been using Jim’s for over 23 years. Always great service and has not changed since change of ownership
Great service, very nice people and they did a good job at a good price. Thanks Again. Just like the last visit great service and at the end all is good. Thanks. 1st time for my father in laws Acura MDX twenty years old and they said it runs good and really didn't need much great guys, so lucky I found them. Danny…
Extremely professional. Great service
Such a well run business and facility and staff. It was seamless and everyone so pleasant.
Excellent service.
The service at jim's car care is always great. The employes are always friendly and helpful. I would always recommened there service.
3/6. Brought my Jeep in to Jim’s. They were so great with my wife’s car that I had to start bringing mine in. Same great, friendly and professional service. Can’t imagine bringing our cars anywhere else... 10/14. Just brought my wife’s car in to have Jim’s check out what I thought was a problem...after thoroughly…
Jim's is the best! Phil and the tech doing an oil change and rotate the tires are so professional and courteous. The courtesy inspection is awesome! Thank you!
Jim’s Car Care has friendly, knowledgeable staff. I recommend them because they give a thorough report after each service. They are fair and honest with their pricing. Please consider them for your next oil change or other service.
Always very nice and professional.
Friendly people going excellent work
Professional team at Jim’s and they went above and beyond to take care of my vehicle needs!
Excellent service. They always take great care of my car.
The service is always efficient, excellent, top quality, and the people who work here are friendly, courteous, and knowledgeable about car maintenance and specific diagnostic tests and problems. It is always a pleasure to do business at Jim's Car Care. I know when I have my car serviced here that all of the work…
Excellent service!!! Service started right on time and very efficient!!! Highly recommend! Everyone is very courteous as well.
Use these services for 16yrs always professional and very pleasant staff.This time for routine oil change and tire rotation noticed battery at 1/5 performance.saved me a breakdown !!!WAS AWARE FROM LAST YR INSPECTION BATTERY AT 50 %THANKS A BUNCH!!!!!just now had a piece of trim replaced and SAVED A BUNDLE AFTER…
Jim’s car care is always very professional with great communication and service. I will bring the rest of my cars here in the future.
NEGATIVE EXPERIENCE ! They WILL look for any reason possible to fail your car’s inspection . They WILl look for ways to make your bill as high as possible ! !!! I had a Bad negative experience there . I tried to talk to and reason with Jim about the situation but he was not the least bit willing to see what I was…
Friendly, Courteous, Knowledgeable of my vehicle. They finished in record time. Great atmosphere. Good people!!!
Always prompt, courteous, competent service at a reasonable price.
Jim's Car Care is the best. Great service, as always, Very helpful & honest. I've been using their service for 15 years & never disappointed.
Very easy, pleasant and professional appointment. Even reminded me they could do my vehicle inspection while the car was there since it can be done up to 90 days before its due date.
They were ready and performed the 10,000 mile check-up quickly and efficiently. I will use them anytime.
Waited a very short time for car inspection. Was treated with friendly respect.
Timely, effective, customer-friendly service. Highly recommend!
There is a reason they are #1 in Brunswick County. Exceptional service, impeccable facilities, knowledgeable mechanics and courteous, friendly staff. They always provide pics of the vehicle, any parts they are replacing and even pics of tire tread depth. Prices are reasonable and service appointments always seem to…
Jim’s is now my “to go to” place for all maintenance and or repairs for my vehicle. Everyone is so friendly and courteous. Thank you!
Outstanding Service! Highly recommend Jim’s Car Care.
Always the best care from a reputable organization.
Oil change & Battery. Always good and friendly service.
Jim's car care is always there to help even when your not scheduled.
Always professional and great people to work with! They do what they say they will do and do it right!
Prompt, excellent service!
Jim’s Car Care is excellent for car inspections I was in and out in 20 minutes. They are also great for car repairs. We’ve been going there for over 10 years. Staff is very courteous and efficient. So if you are looking for a good mechanic with reasonable prices, look no further. Call Jim’s Car Care.
I’ve checked off quite a few boxes. Been going to Jim’s for years. Any vehicle they’ve worked on was done CORRECTLY the 1st time. TOP NOTCH auto repair shop. + staff great. HIGHLY RECOMMENDED!!👍👍😊
Dropped my car off to have what one vendor told me was a bad alternator/voltage regulator. Jim called the next morning and said replacing the battery may take care of the problem. It did and saved me a lot of money. They also performed oil change, tire rotation and inspection. They took care of me ahead of my…
On time, quick, efficient and professional best place to go for service you can trust
Jim’s car care is always very helpful and friendly. I like that they explain everything to the customer in easy to understand terms. Thanks Jim’s employees!!
A great experience with diagnosing our problems with car. Able to immediately fit me in with short wait. They kept me informed of progress and notified me a soon as work was completed. Able to diagnose problem with HVAC that others could not.
Super friendly, knowledgeable staff with honest opinions and suggestions.
Wonderful service by friendly staff, as always!
I have been a customer for over 20 years for both my cars. They must be doing something wright.
Great people...great service.
As usual excellent advice & service. Appointments are take seriously. Don’t want car issues but if they occur it’s great knowing Jim’s service is available.
Professionals The owner Jim treats everyone like his only customer.
They always do a GREAT job. Thanks.
Great Job as usual!
Thank you for caring for our vehicles so well!
Always trustworthy and never will do work that has not been authorized by owner of the vehicle. I have been taking my vehicle to Jim's since it was new. Never had a problem with this business.. Highly recommended for vehicle repair.
Always a pleasure doing business at Jim’s car care. Your appointment is honored and service is quick, efficient and reliable. All your questions are answered and everyone is knowledgeable brought vehicle in for an inspection and we’re able to change the oil while I was there. Phil is amazing and took the time to…
Always does an excellent job in a very timely manner
Quick responsible service done correctly. Also noted up coming tire replacement and three options for new tires.
Jim’s car care is the most trustworthy company
We have used Jim’s because everyone is friendly and explained what needs to be done.
I arrived early for my appointment they took me right in and completed inspection oil change and tire rotation in about hour and 15 minutes! They are absolutely a top notch service center!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
