How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for vehicle safety inspection
Clear ✕All 89 Google reviews tagged “Vehicle safety inspection” · showing 60
Excellent service.
The service at jim's car care is always great. The employes are always friendly and helpful. I would always recommened there service.
They are excellent!
Consistently good customer service and reasonable prices. I’ve trusted Jim’s Car Care with my car for about 10 years.
Fast, friendly service every time at Jim's.
Jim’s car care ! Best in the Business !!
Absolutely cannot say enough positive things about Jim’s Car Care. Not only caring about your car but you as a person as well. My Kia bit the dust. I had it towed there. It sat there for a couple of days before they could work on it. They did not mind it sitting there. I was told I needed a new engine. I was pretty…
Right on time service per my appointment! Excellent customer care.
Excellent service. They always take great care of my car.
Trusted professional pleasant service absolutely true ed
Fast professional service
My 2007 Nissan Frontier had several problems that needed work. I was going out of town for a long weekend and asked Jim’s Car Care if they could fit me in their schedule while I was gone. They did a great job inspecting the truck and communicating their recommendations. They ordered the parts and got the work done…
Quick service with no problems
Jim’s car care is always very professional with great communication and service. I will bring the rest of my cars here in the future.
Besides being a great repair/auto shop, these guys are cool!
Car was ready when promised. They reviewed with us additional services that will be coming due in the near future, with estimated costs. Easy to schedule service and always pleasant to work with!
Outstanding service, as always. We won’t take our cars to anyone else.
Superb service has earned Jim a faithful new customer...I’ve been getting cars serviced for more than 50 years, and I’ve never seen thoroughness like this. Highly recommended!
Once again, Jim’s Car Care provided fast service and I was in and out in 30 minutes! No need to take time off from work. Staff is professional and courteous!
Great service, great people another job well done 👍
Jim and his team did my State Inspection and did it quickly and I was delighted! He and his team are great at what they do and I would highly recommend them.
Phil was very friendly and helpful.
Jim's Car Care is excellent. My husband and I are very impressed with their service.They are very thorough. They give you a very detailed report of your car and pictures as well. They answer your questions and take the time to explain things. The inside of the service was area is very clean. They also send you…
The best car service I have ever had. Allows you to make an appointment for a specific time and tells you how long the service will take and they complete the service in that time. They provide detailed explanation and pictures of any other repairs that might be needed. In line I highly recommend them.
I’ve checked off quite a few boxes. Been going to Jim’s for years. Any vehicle they’ve worked on was done CORRECTLY the 1st time. TOP NOTCH auto repair shop. + staff great. HIGHLY RECOMMENDED!!👍👍😊
Quick service done right. Staff is always friendly and fully explain repairs that are needed.I feel very comfortable having my car serviced there and trust their work.
Super friendly, knowledgeable staff with honest opinions and suggestions.
Always friendly, fair and they take good care of even the little things. I use Jim's Car Care for all my automotive services. Have other auto service centers nearby but will drive the extra miles for the great trustworthy service.
Did an oil and oil filter change and rotated our tires
This is the only place we take our vehicles. Great service and always dependable.
Awesome service, friendly, thorough and professional. One of the cleanest shops I’ve seen. Definitely will be a repeat customer
As always, service, quality of work & customer service is excellent
As usual Jim's Car Care provided excellent vehicle service to my 2006 Tacoma truck. Thank you again Jim, Phil, Bob, ...
Always a pleasure to do business with Jim’s. Great customer service and always friendly greeting
We give this facility five star for service everything time. The most curious, caring, efficient and honest car care facility in the area. Hats off to you guys!!
Friendly staff, easy to deal with. Very comfortable waiting room and always tasty candy. Very efficient and transparent.
I have often recommended Jim's Car Care to folks that are new to this area. I do not often recommend any other places of business as they do not measure up to consumer expectations
My go to business for all my auto issues. Always satisfied
Nice people. Timely service. Nice outdoor patio for waiting.
Staff at Jim's Car Care are always friendly, knowledgeable, and service is excellent!
Jim and his team did an excellent job of inspecting my car and replacing the rear shocks.
Always great service and trustworthy.
I’ve been coming to Jim’s to have my vehicle inspected and for general maintenance since I moved to NC in 2020. The staff is incredibly personable and accommodating. They remember small details about their customers despite seeing so many people. Which truly makes people feel welcome and makes their business feel…
I have been a customer of Jim’s Car Care for over 15 years and have always been treated fairly and courteously. Thank you, Jim and your staff!
Jim's place is an honest and great company to work with. They are helpful and will take the best care of your car. Best place by far for any car issues, or just inspection time! You should not go to anyone else, he truly is the best.
I was told to look into Jim's Car Care for some preventive work on our car prior to an upcoming trip. First and foremost, I was impressed with how clean his facility was and the detail they take when going over the car. The work was done in a short time period and, at a reasonable cost. If you're looking or need…
Always very professional.
Jim's service is always prompt, courteous, and efficient. I'm glad I found them. This is a very friendly place to have your car serviced, even for just an oil change (thanks Phil). Best car service team I've experienced in my 45 years of car ownership.
Fantastic people to deal with.
All good, I will schedule wheel alignment after my upcoming trip for medical appointments
Always excellent
This is the only local car shop that doesn’t talk down at me because I don’t know a lot about cars. They never try to upsell me on things I don’t need and everyone I’ve interacted with there were genuinely nice and great at explaining any problems with my car.
Wonderful service and honesty
I count on Jim and the staff for all my auto needs.
Professional, courteous and knowledgeable. A real pleasure doing business with Jim's!
Taken in on time, work completed as agreed. Very satisfied wit entire experience.
Excellent customer service!!!
Thorough inspection report. Good price on synthetic oil change. Friendly techs.
As usual, excellent service!
Jim's Car Care is always honest, professional and dependable. I've been happy with their service for 10 years.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
