How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREJim's Car Care
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #217Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,079 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Jim's Car Care for 8 kinds of job.
Jim's Car Care for wheel alignment
Clear ✕All 47 Google reviews tagged “Wheel alignment” · showing 40
Excellent service. Courteous and very prompt. Reasonable pricing. Phil is the best
Jim's maintains a record on my car and when I needed an inspection I was immediately notified and an appointment set. I was, as usual, welcomed warmly and as a friend, having a short chat about similar interests. The work was done promptly and well. Jim's is the only place I will entrust my car.
Use these services for 16yrs always professional and very pleasant staff.This time for routine oil change and tire rotation noticed battery at 1/5 performance.saved me a breakdown !!!WAS AWARE FROM LAST YR INSPECTION BATTERY AT 50 %THANKS A BUNCH!!!!!just now had a piece of trim replaced and SAVED A BUNDLE AFTER…
Great service. Always kind and attentive.
They were ready and performed the 10,000 mile check-up quickly and efficiently. I will use them anytime.
As I have testified previously, from Southport to Jim'sCar Care....we pass many other repair shops along the way. Honest, more than fair....treated as if you are family and performing the work to YOUR satisfaction. Competitive pricing for 4 new Michelin Tires for our F?-250. Fully serviced including alignment.…
Jim’s Car Care is excellent for car inspections I was in and out in 20 minutes. They are also great for car repairs. We’ve been going there for over 10 years. Staff is very courteous and efficient. So if you are looking for a good mechanic with reasonable prices, look no further. Call Jim’s Car Care.
One of the great services provided by Jim's Car Care is that they inspect your vehicles operating systems, brakes, fluids, lights. On a recent oil change, they inspected my brakes and advised I would be needing a rear brake replacement soon. This is just another example of what good they do. So we went back and got…
Professionals The owner Jim treats everyone like his only customer.
1st .. raised with JIM’S wife and family for 56 years. Went to Jim’s to get 1998 gmc serria lined up after my friend put all new front end under truck…2nd dropped truck off at 9:30 am for my 4:00 appointment. They called me at 1:30pm told me if I bring it on they could get to me earlier. I proceeded to tell them…
Very professional! My car rides much better! Detailed photos of work done. They said 1and a half hour job and it was exactly that!
Jim's Car Care is excellent to work with. Very professional and trustworthy. They go the extra mile to make sure all is done right and are great in communicating exactly what repairs are needed/done.
Excellent inspection. Pictures of work done during each operation were provided in work order summary. Detailed report of each service performed was tabed red, yellow or green for quick reference as to results. In just 2 days after my service was completed I have already recommend Jim's Car Care to 3 other people.
Have used Jim’s Car Care to service my vehicles since moving here 6 years ago. We have never had a bad experience. Competitive prices and the work is always completed on time, within the estimate, and right the first time. Owner and employees are knowledgeable, very helpful, and friendly. Waiting room is clean…
Great straight forward honest shop. Even send you pictures of the work that they did on your car
I have been a customer of Jim’s Car Care for over 15 years and have always been treated fairly and courteously. Thank you, Jim and your staff!
Wait a day for the part to come in everything was done properly very happy with their service
another good experience. How often do you find that less work needs to be done than you expected? Left my SUV requesting F & R brakes only to find that they reinspected, replaced front & determined that rears were good & safe with 15-20k miles left to go?? That was followed by half the bill I expected & a full,…
Jim's service is always prompt, courteous, and efficient. I'm glad I found them. This is a very friendly place to have your car serviced, even for just an oil change (thanks Phil). Best car service team I've experienced in my 45 years of car ownership.
Has done all the work on two of my cars for a couple of years. Honest and fair. Stands by their work.
Great experience. Very professional and did a thorough inspection before just doing the work to make sure the issue required work to be done.
Thanks y'all are the best honest and always professional could have charged my wife for an allingment but you said she didn't need it
Each time I have my cars serviced at Jim's, I am impressed with the professionalism and care that everyone exibits. If you're not having your cars serviced at Jim's Car Care you should be!! Call and make an appointment!!
Great job and on time as always.
While on vacation I experienced a shimmy while driving and what I thought was soft brake pedal. They balanced the tires and found no problem with my brakes.
I received fantastic customer service. These are very professional folks. I highly recommend!
They do great service and keep me informed of the general condition of the car to help plan for future maintenance issues. It’s great to do business with someone that we totally trust!
They did a great job, as always, and for what they do I fee they very reasonably charge. Doesn’t matter who I talk to, they’re all very personable and friendly. Very willing to help and they always do a great job. Highly recommend!
Amazing customer service! Jim and staff are Very knowledgeable and professional.
We have been doing business with Jim’s Car Care for 16 years now and have always been very satisfied with the service. All of the people there are so very nice and at the same time so professional. We wouldn’t go anywhere else.My husband recently passed away and I feel confident that I am in good hands with Jim’s Car Care.
I always appreciate the courteous and professional service I receive at Jim's Car Care. Jim and all of the staff are friendly, knowledgeable, and genuinely helpful. Nobody looks forward to having work done on their vehicle, but when it is necessary, it is a relief to know that I can bring my car to Jim's.
Awesome service wonderful staff and just a great experience.!!!
Jim did a great job of having the brake fluid changed and performing wheel alignment. His staff is professional and thorough.
Great service with excellent customer support
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| General repairs & maintenance | 218 | — |
| Tires | 160 | — |
| Vehicle Inspection | 120 | — |
| Tire rotations | 100 | — |
| Vehicle safety inspection | 88 | — |
| Air & cabin filter replacement | 85 | — |
| Auto maintenance | 70 | — |
