Lawn care service · Poplar Grove, IL · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 56 sod installation servicesiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★38 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
JNE Lawncare Services holds a perfect 5.0 rating from 38 Google reviews, with the owner responding to 29% of them. Customers frequently cite punctuality, professional communication, and fair pricing as key benefits, noting that the company handles lawn maintenance, snow removal, and seasonal cleanups efficiently. Reviewers highlight the team's reliability and attention to detail, often mentioning same-day service availability and consistent quality without unexpected charges. No negative patterns or criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 38 reviews (100% five-star).
Reviews on this page: 38 Google reviews (38 with written comments, 2 with photos).
Owner responses: the business replied to 29% of reviews.
Most recent review: September 15, 2026.
Service: Sod Installation Service serving Poplar Grove, Illinois.
Data from Google, last updated October 29, 2026.
Score profile vs other sod installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
JNE Lawncare ServicesSod Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JNE Lawncare Services: 98/100 on this factor. Category median: 89.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JNE Lawncare Services: 96/100 on this factor. Category median: 88.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JNE Lawncare Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
38 Google reviews we collected
5.0of 5
5 stars38100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
100%praise
Praise108100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2422%
Quality & results2321%
Speed & response1918%
Staff & attitude1615%
Price & value98%
Honesty & trust98%
Communication87%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you’re looking for a company that does quality work and treats customers right, I highly recommend them.”
“They responded quickly, were professional, did an excellent job and left my yard looking great.”
“They responded quickly and were very upfront about everything going on.”
“Great customer service, reliable, friendly and will always recommend to all friends and family.”
“Prices are very reasonable and I have never had "added " charges .”
“They’re punctual, reliable, and extremely thorough with their work.”
“They showed up on time, communicated well, and left everything looking better than expected.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJudy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I would very much recommend JNE. Everyone was incredibly polite and professional. We needed lawncare after being away a long time and accumulated a lot of long and dead grass. They were able to our large area back into shape. They responded quickly and were very upfront about everything going on. I would work with…
Great price
JJessica1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Wonderful service, affordable and very tentative! Would recommend them to anyone!
VVicente8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great customer service, reliable, friendly and will always recommend to all friends and family.
Great price
MMakenzieLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Needed a last-minute lawn cleanup, and they got me in the same day! They responded quickly, were professional, did an excellent job and left my yard looking great. Highly recommend!
Ooscar7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The definition of being on point! Great services, great quality great everything!!! Highly recommended!!
CCesar2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I couldn’t be happier with the work! My lawn looks amazing, and the lawn lines are crisp, clean, and professional. You can tell they really take pride in their work and pay attention to the details.
The crew was very friendly, respectful, and hardworking throughout the entire job. They showed up on time,…
I would very much recommend JNE. Everyone was incredibly polite and professional. We needed lawncare after being away a long time and accumulated a lot of long and dead grass. They were able to our large area back into shape. They responded quickly and were very upfront about everything going on. I would work with them again.
Thank you again for the great service!
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for the kind words! Thank you and your husband for trusting us with such a big project. We truly appreciate your business and are glad we could help!
J
Jessica Pagel1 reviewiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Needed a last-minute lawn cleanup, and they got me in the same day! They responded quickly, were professional, did an excellent job and left my yard looking great. Highly recommend!
Response from the owner · 2 months ago
Thank you for the great review, Makenzie! We’re happy we could help with your last minute lawn cleanup and get your yard looking great!
O
oscar campos (mousie)7 reviewsiTotal number of Google reviews oscar has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with the work! My lawn looks amazing, and the lawn lines are crisp, clean, and professional. You can tell they really take pride in their work and pay attention to the details.
The crew was very friendly, respectful, and hardworking throughout the entire job. They showed up on time, communicated well, and left everything looking better than expected.
If you’re looking for a company that does quality work and treats customers right, I highly recommend them. I’ll definitely be using them again in the future!
Response from the owner · 2 months ago
Thank you, Cesar! We’re glad you’re happy with how the lawn turned out and appreciate the great review!
A
Aedan Manning1 reviewiTotal number of Google reviews Aedan has written across all businesses on Google Maps, not just this one.
JNE are terrific. Had them come out to do some maintenance on my yard and they couldn’t have been any more professional. Great company and great people. If you’re looking for someone to take good care of your yard, I recommend JNE.
Response from the owner · 2 months ago
Thank you, Aedan! We appreciate the kind words and are glad you were happy with our yard maintenance service!
C
Carol McNealLocal Guide · 15 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
EXCELLENT!! Every service they offer is done extremely well. Great communication. No guessing and consistent with services. Prices are very reasonable and I have never had "added " charges . I have used them for lawn, snow , large branch removal, and gutters.
Response from the owner · 2 months ago
Thank you, Carol! We truly appreciate your continued support and are glad you’ve been happy with our services and communication!
J
J Catalan12 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Excellent lawn care service! They’re punctual, reliable, and extremely thorough with their work. Their attention to detail really stands out, it’s clear they take pride in what they do. I always feel confident when recommending them to any of my friends and family!
Response from the owner · 2 months ago
Thank you, Maria! We appreciate your kind words and are glad you’ve been happy with our reliability and quality of work!
