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Joe's Automotive Repair

4.9 ★★★★★ · 125 Google reviews · 6 photos
Auto repair shop · Cary, NC

Joe's Automotive Repair at a glance

Customers frequently highlight the shop's prompt service, fair pricing, and clear communication regarding repairs. Many note that the current ownership provides honest diagnostics, often completing work quickly and accurately without unnecessary upselling. However, a minority of reviews describe negative experiences with phone handling, including being disconnected without a return call or incurring unexpected costs after previous positive interactions.

  • Google rating: 4.9 out of 5 from 125 reviews (96% five-star).
  • Reviews on this page: 125 Google reviews (105 with written comments, 3 with photos).
  • Owner responses: the business replied to 66% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Auto Repair Shop serving Cary, North Carolina.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
125 reviews on Google
5★120
4★3
3★0
2★1
1★1

Reviews from Google, shown as published (original wording, unedited).

Jacky7 reviews
★★★★★

这个维修店老板人超好。今天帮我车空调换好了而已收费很便宜 大家维修车非常好的地方

Response from the owner · 2 days ago

Thank you, Jacky! Glad we could get your A/C working again at a fair price. We truly appreciate your kind words and trust in us!

Review from Google · view on Google
Steve WorkmanLocal Guide · 83 reviews
★★★★★

Jason is great. Competent and through on everything he does for me on my 5 vehicles.

  • Price assessment: Great price
  • Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto brake repair, Brakes, Air conditioning, Wiper blade installation, Auto maintenance, Oil change
Response from the owner · 2 months ago

Thank you, Steve! We really appreciate your trust with all five vehicles. We are glad the thorough, dependable work keeps you coming back.

Review from Google · view on Google
Taylor Auten4 reviews
★★★★★

Jason is knowledgeable and trustworthy

Response from the owner · 3 weeks ago

Thank you, Taylor! We truly care about giving honest advice and doing the job right. We appreciate the kind words and your trust in Joe’s Automotive.

Review from Google · view on Google
Garrett Dugger4 reviews
★★★★★

I took my car to Joe's Automotive for the first time last week to confirm whether the $650 repair Firestone recommended was actually necessary and to have Joe's do it for a more competitive price if it was truly required. After speaking with Jason on the phone before taking my car in, I felt a sense of confidence that he was a very skilled mechanic and honest business person whom I could trust. Jason tested my vehicle and fixed the problem, which was different than what Firestone recommended. It ended up costing me $160 instead of $650 and the actual issue got resolved. I know where I'm taking my car the next time I need something done... to Joe's! So glad I discovered a competent mechanic I feel I can trust and who charges fare prices. I highly recommend you tive them a shot!!!

  • Price assessment: Great price
  • Services: Engine repair
Response from the owner · a month ago

Thank you, Garrett! Glad we found and fixed the actual issue for $160 instead of the unnecessary $650 repair. We really appreciate your trust and recommendation!

Review from Google · view on Google
Thomas C Penman5 reviews
★★★★★

Excellent service! Jason is extremely knowledgeable and professional, as well as personable. I’ve been taking my three cars to him since he bought “Joe’s Automotive”. He is fair and affordable! I’ve finally found an automotive mechanic that I trust!… Highly recommended!!!!!!

  • Price assessment: Reasonable price
  • Services: Auto brake repair, Auto maintenance
Response from the owner · 7 months ago

Thanks so much, Thomas! Means a lot to hear you had a great experience. We’re always here whenever you need a hand with your car.

Review from Google · view on Google
Cedar Fork2 reviews
★★★★★

The five star rating says it all great service all around. Highly recommend Joe’s automotive for their excellent knowledge and ability to fix things right the first time.

  • Price assessment: Great price
  • Services: Steering & suspension repair, General repairs & maintenance, Oil change
Response from the owner · 11 months ago

Thanks so much, Cedar Fork! Really appreciate the 5-star rating—it means a lot. We’re always here when you need us!

Review from Google · view on Google
Jeffrey Kunzle8 reviews
★★★★★

Check Engine light lit on my everyday drive—2009 VW Jetta TDI. Took in to Joe’s to have a look. Error codes for cooling fan malfunction and glow plug pressure sensor failure. But no worries. Left car lateThursday afternoon and was ready Friday morning. Thanks to Joe’s Auto for prompt, professional service 👏🏻👏🏻👏🏻

  • Price assessment: Reasonable price
  • Services: Engine repair
Response from the owner · a year ago

Thanks a ton, Jeffrey! Jason really went the extra mile on your Toyota—so glad it’s leak-free and clean inside and out. Appreciate you spreading the word and trusting us!

Review from Google · view on Google
Comfort Pro LLCLocal Guide · 29 reviews
★★★★★

The shop is under new ownership and is a breath of fresh air. Repairs are very quick and accurate each time. Great shop!!!

Response from the owner · a year ago

Thanks so much, Comfort Pro LLC! Really appreciate the kind words—means a lot to hear the new vibe is coming through. We'll keep working hard to earn your trust every time!

Review from Google · view on Google
Tim Powell5 reviews
★★★★★

After diagnosing that the issue with my vehicle was the catalytic converter, Jason could have performed the repair but recommended a local muffler shop to have just the catalytic converter replaced with a "cut out" and "weld in" operation. If Jason's team performed the repair, the labor and cost of necessary catalytic converter assembly would be more expensive than his recommended solution since the assembly also includes a significant portion of the exhaust, which was fine. Thanks Jason for saving me significant repair cost! Update...my vehicle problem has been resolved after cat replacement. Jason's diagnosis was "spot on"!

  • Price assessment: Great price
  • Services: Auto engine diagnostic
Response from the owner · 2 months ago

Thanks, Tim! Glad our diagnosis was spot on and the muffler shop solution saved you money. We always want to recommend the most practical repair.

Review from Google · view on Google
Ann Brown3 reviews
★★★★★

They were super friendly, check-in was easy, and they accommodated my schedule. Their communication was very good and they kept in constant contact via text/call and reported back with an exact quote before doing any work. They even followed up later to ensure my car was running perfectly.

  • Price assessment: Great price
  • Services: Electrical, Auto engine diagnostic
Response from the owner · 2 months ago

Thank you, Ann! Glad we could make scheduling easy, keep you updated, and provide a clear quote before the work. We appreciate you trusting us with your car!

Review from Google · view on Google

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