Plastic surgeon · Cicero, IL · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%82+23.2Replies to reviews 8%90+7.4Experts Score= 86Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 20 cosmetic surgeonsiPosition by Experts Score among all companies we track in this category. · better than 32%
4.9★★★★★231 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate John Kim, MD, FACS, 4.9 out of 5 based on 231 reviews, with the owner responding to 62% of them. Patients frequently praise his surgical precision, natural results for procedures like tummy tucks and breast augmentations, and the team's responsive communication and transparent pricing. However, a small number of low-star reviews cite dissatisfaction with post-operative pain management, perceived lack of follow-up care, and shorter consultation times compared to other providers.
Google rating: 4.9 out of 5 from 231 reviews (97% five-star).
Reviews on this page: 231 Google reviews (217 with written comments, 4 with photos).
Owner responses: the business replied to 62% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
John Kim, MD, FACSCosmetic Surgeons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.John Kim, MD, FACS: 88/100 on this factor. Category median: 95.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.John Kim, MD, FACS: 82/100 on this factor. Category median: 94.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.John Kim, MD, FACS: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.John Kim, MD, FACS: 90/100 on this factor. Category median: 85.A
90
Bar = this company · dark tick = category median.
Star ratings
231 Google reviews we collected
4.9of 5
5 stars22397%
4 stars10%
3 stars10%
2 stars21%
1 star42%
Praise vs complaints
Phrases our text analysis found in 217 written reviews
98%praise
Praise44298%
Complaints82%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14232%
Would recommend8419%
Quality & results6815%
Speed & response5412%
Communication5312%
Honesty & trust399%
Price & value102%
What customers talk about
We read 217 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“In addition to being an incredibly talented surgeon, he is also compassionate and confident.”
“I am incredibly grateful for everything he has done for me and would recommend him without hesitation to anyone considering plastic surgery.”
“I'm beyond happy with the result of my breast augmentation and cannot recommend Dr Kim enough!”
“The results look incredibly natural and have exceeded my expectations.”
“My experience was terrible.”
“He has a great, very responsive staff who answered all of my questions.”
“My surgeon listened to exactly what I wanted and helped me choose the perfect size and shape for my body.”
“From my very first consultation to my post-op appointments, I felt informed, comfortable, and genuinely cared for.”
“Kim really cares of his patients and is very thoughtful and reasonable.”
People customers mention
Chicago14 reviews
Leanne11 reviews
Northwestern7 reviews
Monica7 reviews
Patsy7 reviews
Hospital6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAnne8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dr Kim is that rare mix of science & artistry you hope for in a physician - and the results of his work prove it. My abdominoplasty post pregnancy required a considerable amount of work, but thanks to Dr Kim, the pain was manageable, the scars are minimal and I am so grateful i chose him as my surgeon. In addition…
AAlyssa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Cannot say enough good things about Dr. Kim & his team! From start to finish, the team made me feel comfortable, answered all of my endless questions, and helped me feel prepared and secure in my decision-making. The practice offers 3D imaging which was super helpful when deciding on sizing, and Dr. Kim provided his…
OOlgaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I couldn’t be happier with my breast augmentation experience. From my very first consultation to my post-op appointments, I felt informed, comfortable, and genuinely cared for. The entire team was professional, kind, and supportive throughout the whole process.
My surgeon listened to exactly what I wanted and…
CCleo7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Working with Dr. Kim and his team was amazing! Dr. Kim is super knowledgable and his team is warm and welcoming. Nurse Leanne is awesome and consistently answered my many, many questions with speed and clarity, easing any of my concerns. Highly recommend!
TTonie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I was so scared and Dr. Kim and his staff made me feel safe and calm, Dr. Kim was honest and explained everything in a way that I can understand. I am very happy with the results and only 4 weeks after the surgery. He truly is A Doctor of the highest caliber. I highly recommend him to anyone who is interested in…
AAlexandra9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Even before my consultation, I had heard of the great reputation Dr. Kim has and now post procedure, I can highly recommend him. My results are spectacular and I feel so much more confident and comfortable. He has a great, very responsive staff who answered all of my questions. I cannot thank him enough.
Dr Kim is that rare mix of science & artistry you hope for in a physician - and the results of his work prove it. My abdominoplasty post pregnancy required a considerable amount of work, but thanks to Dr Kim, the pain was manageable, the scars are minimal and I am so grateful i chose him as my surgeon. In addition to being an incredibly talented surgeon, he is also compassionate and confident. He takes his time walking patients through the procedure, and makes himself available post surgery for any follow up questions or concerns. His team is also helpful and kind. Can’t recommend enough.
Response from the owner · a week ago
Thank you for sharing your experience — we're thrilled to hear you felt well cared for! Creating a supportive, welcoming environment is something we're deeply committed to.
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Alyssa Goldbach1 reviewiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Cannot say enough good things about Dr. Kim & his team! From start to finish, the team made me feel comfortable, answered all of my endless questions, and helped me feel prepared and secure in my decision-making. The practice offers 3D imaging which was super helpful when deciding on sizing, and Dr. Kim provided his professional opinion based on the inspiration photos I shared. I had a few different consultations prior to booking my surgery with Dr. Kim and chose him based on his experience, professionalism, and results. Now, I can confidently say I made the right choice - I LOVE my results!! Strongly recommend!
Response from the owner · 3 months ago
Thank you Alyssa! We appreciate your trust in us!
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Olga PopazuLocal Guide · 15 reviewsiTotal number of Google reviews Olga has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with my breast augmentation experience. From my very first consultation to my post-op appointments, I felt informed, comfortable, and genuinely cared for. The entire team was professional, kind, and supportive throughout the whole process.
My surgeon listened to exactly what I wanted and helped me choose the perfect size and shape for my body. The results look incredibly natural and have exceeded my expectations.
Response from the owner · 4 months ago
We appreciate the kind words and are glad we could provide you with a positive experience!
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Stacy K3 reviewsiTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Working with Dr. Kim and his team has really been just a remarkable experience. I went in for a lift and augmentation at the age of 58. I had already had three previous surgeries in my late 20s and early 40s for a reduction as I was much heavier back then. Dr Kim was so straightforward and honest about the complications of doing the surgery and what the results could be expected. He just exudes confidence and skill, and we felt extremely fortunate to have been able to see him. I even went back for a second consultation to make sure we were on the same page as I wanted to ensure that whatever implants he used would be appropriate for my body. To say that this operation was a huge success is an understatement! He really took into consideration my size, shape, and the health of my skin and created a beautiful look. I could not have been happier with the results! The entire experience was filled with honesty, kindness and just an overall professionalism and true care for the patient!
Response from the owner · 4 months ago
Awww thank you! We love helping patients get their full confidence back!!! 🙏🙏🙏
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Cleo Shine7 reviewsiTotal number of Google reviews Cleo has written across all businesses on Google Maps, not just this one.
Working with Dr. Kim and his team was amazing! Dr. Kim is super knowledgable and his team is warm and welcoming. Nurse Leanne is awesome and consistently answered my many, many questions with speed and clarity, easing any of my concerns. Highly recommend!
Response from the owner · 4 months ago
We sincerely appreciate your kind words and are grateful you chose our practice. Our entire team is dedicated to delivering excellent care in a comfortable, respectful environment.
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Svitlana Shatrov3 reviewsiTotal number of Google reviews Svitlana has written across all businesses on Google Maps, not just this one.
I cannot say enough good things about Dr. John Kim and my entire experience with him.
From the very first consultation, he treated me with kindness, respect, and professionalism. He listened carefully to all of my concerns and wishes and took the time to explain every option available to me. My case was not a simple one, and what impressed me most was his honesty. Unlike some surgeons I consulted with who confidently promised perfect results, Dr. Kim was realistic and transparent. He explained all of the challenges, possible limitations, and what could realistically be achieved. He never promised me a result “like a picture.” Instead, he promised that he would do everything possible to achieve the best outcome for me.
And that is exactly what he did.
On the day of surgery, Dr. Kim took the time to reassure me and boost my confidence. He once again explained the plan and made me feel that I was in the best hands possible. Despite the complexity of my case, I felt completely comfortable and trusted him fully.
What truly sets Dr. Kim apart is that he genuinely cares about the final result. During surgery, he asked for permission to perform a small amount of liposuction from my abdomen and underarm area and use that fat to enhance the natural shape and volume of my breasts. This was not included in the original quote or treatment plan, but he felt it would help achieve a better and more natural outcome. That level of dedication is rare. He was focused on giving me the best possible result, not on doing only what was listed in the contract.
Today, I am already thrilled with my results. My breasts look full, beautiful, and most importantly, natural. The shape is exactly what I hoped for. I can already see the incredible work he has done, and I know the final result will continue to improve over the next several months as healing progresses.
The recovery process was relatively smooth overall. The first couple of days were definitely uncomfortable because of the drains, dressings, and normal post-surgical discomfort, but that is to be expected. Throughout the process, I felt well cared for and informed.
Dr. Kim is not only an exceptionally skilled surgeon, but also a compassionate and honest person. He combines technical expertise with artistic vision and genuine care for his patients. I am incredibly grateful for everything he has done for me and would recommend him without hesitation to anyone considering plastic surgery.
In my opinion, he is one of the best surgeons I have ever met, and I would absolutely trust him again for any future procedures.
Response from the owner · 4 months ago
Thank you for your wonderful feedback. Your satisfaction with the results truly reflects our commitment to patient-centered care.
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Tonie Salgado4 reviewsiTotal number of Google reviews Tonie has written across all businesses on Google Maps, not just this one.
I was so scared and Dr. Kim and his staff made me feel safe and calm, Dr. Kim was honest and explained everything in a way that I can understand. I am very happy with the results and only 4 weeks after the surgery. He truly is A Doctor of the highest caliber. I highly recommend him to anyone who is interested in getting a tummy tuck. Nurse Leeann was patient and made sure I understood everything.she was awesome as well. I am very pleased with the results. I am so satisfied I will be going back for other procedures.
Response from the owner · 4 months ago
Thank you for entrusting us with your care! We are so glad you are doing well!
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Alexandra Pedzinski9 reviewsiTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Even before my consultation, I had heard of the great reputation Dr. Kim has and now post procedure, I can highly recommend him. My results are spectacular and I feel so much more confident and comfortable. He has a great, very responsive staff who answered all of my questions. I cannot thank him enough.
Response from the owner · 4 months ago
Glad we could meet your expectations!!! 🙏🙏🙏
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Karen Patterson3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
I cannot say enough positive things about Dr. Kim. Since my breast cancer diagnosis in 2006, I have had multiple surgeries with Dr. Kim. I have never been anything but thrilled with the results, as well as the overall experience. Dr. Kim is not only a gifted surgeon, but he is also a fabulous human being. He is kind, compassionate and truly strives to do what is in the best interest of his patients while providing them with the results they desire. He has always taken his time to listen and explain, and has never made me feel rushed. I would never consider surgery with another plastic surgeon ! On top of that, Dr. Kim has always had a staff that cares for his patients in a similar manner. With my most recent surgery, I worked with Angela, Leanne and Julie. Every one of them was kind, considerate and very quick to respond. I felt they all went out of their way to get my questions answered and to accommodate any scheduling conflicts I had. I thank Dr. Kim and his entire office
Response from the owner · 4 months ago
Thank you kindly for letting us be part of your breast cancer journey! ✨✨✨
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Lauren HutchisonLocal Guide · 12 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
I’m so happy I went to this practice and truly appreciated the expertise, follow up and results that followed after my initial consultation. My expectations were exceeded after my services with Dr. Kim. He provided results that were natural and even better than I could have envisioned. Nurse Leanne is also exceptional and full of knowledge to help make the experience successful. The team and nurses strive to follow through on questions and concerns and are wonderful to talk to. I would highly recommend this practice to others.
