Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate John's Plumbing & Drain Services 4.9 out of 5 based on 490 reviews, noting that the owner responds to all feedback. Customers frequently praise the company for prompt emergency response, reasonable pricing, and professional communication during services like leak repairs, drain clearing, and water heater installation. However, some lower-rated reviews cite issues with missed appointments, unexpected price increases, and a lack of follow-up on completed work.
Data from Google, last updated November 9, 2026.
490 Google reviews we collected
Phrases our text analysis found in 456 written reviews
How often each topic comes up in the written reviews
We read 456 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“John's plumbing responds promptly, gives excellent service and charges reasonable fees.”
“…late, I said ok and never heard back again from anyone, technician never showed up.…”
“Very professional, clean, did great work, and finished sooner than estimated.”
“This is not only unprofessional behavior but dishonest.”
“Reasonable prices, quick to respond and come out, and of course good work.”
“…ing what the problem was, he said off the bat that the heater was in terrible condition and he wouldn't even be able to turn on the pilot light.…”
“I had a great experience with John’s Plumbing and Drain and would highly recommend them to anyone looking for a reliable and trustworthy plumbing company.”
“Could not recommend this company more!”
“Had dropped something down my sink, and the team’s prompt service got John here quickly and he was done in no time for a fair price.”
“He arrived on time, diagnosed my issue and explained the problem, didn’t overcharge for unnecessary things and overall is a very honest professional.”
“He explained everything before he did it, and I felt informed the whole way through.”
“I called several companies, but most either didn't answer the phone or couldn't come the same day.”
“I really appreciated their honesty, reasonable pricing, and attention to detail.”
“John's Plumbing is just not reliable.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 490 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ari was great. Very professional, clean, did great work, and finished sooner than estimated.
Ari will appreciate hearing what you said about his clean work and professionalism, Neil. Finishing ahead of the estimate was a bonus.
John's plumbing responds promptly, gives excellent service and charges reasonable fees. I recommend them.
Hi Kathleen Thank you for review. We highly appreciate that. We service your house couple of time - sewer/drain, water heater We are happy to help you when you need a plumber
Water main leak under common area driveway repaired. Honest communication. Showed up on time. Thorough work completed.
Hi John Thank you so much for posting this amazing and detailed review We found a leak under concrete and repaired water pipe. I am so happy that you are satisfied with our service e and hope to work for you again . John
Had a clogged shower drain in my primary bathroom. John’s Plumbing came promptly at the beginning of the time window they gave me and cleared the clog in under an hour. Speedy service, professional, and friendly. Will definitely hire them again for any plumbing work!
Hi Aaron, Thank you for choosing us to provide drain cleaning service at your property in La We appreciate your review and hope to work for you later when you need plumbing service John
I had an emergency at 8 o’clock pm on a Wednesday night and found this company on Google. Anna picked up the phone after one ring and John and his colleague were on site within 20 minutes. In an hour they had fixed my leak and diagnose the problem. Truly saved the day and lots of costs in damages from the leak. Could not recommend this company more!
Hi Sam We highly appreciate such an amazing review. I am happy that my team was able to help you urgently and in a professional manner during emergency Thank you for review John
John is so amazing!! Had dropped something down my sink, and the team’s prompt service got John here quickly and he was done in no time for a fair price. Call John!
Andy, thank you for sharing this. We are glad John was able to get there promptly, retrieve the item from your sink, and take care of it quickly at a fair price.
Had a water leak in the kitchen. They found the leak quickly and repaired it in no time also he replaced a water pressure gauge all for a very reasonable price. I would definitely use this company again
Hi Lucia We worked for you for the first time and had such a great experience with scheduling and pricing approved. We are happy to have a new customer like in our local community Best regards John
Very polite and professional. Not a major job but in and out quick!
Hello Daniel Thanks for meeting job today for water leak repair in a bathroom. We highly appreciate your review John
Best plumbers in town. 100% you should use them. I will be referring to friends and family!!!
Thank you Michael for amazing review and for calling us for plumbing inspection at your property John
Amazing work and great pricing
Thank you, Michael. We're glad you were happy with the work and pricing. Thank you for calling us for another project s
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts