Customers frequently highlight the shop's quick turnaround times, fair pricing, and clear communication regarding repairs to brakes, tires, and rotors. Many note that vehicles are often ready the same day with honest assessments of needed work. However, some low-star reviews criticize specific instances of poor quality control, such as unbalanced tires or warped parts, along with complaints about scheduling difficulties and perceived lack of professionalism.
Google rating: 4.8 out of 5 from 382 reviews (93% five-star).
Reviews on this page: 382 Google reviews (318 with written comments, 10 with photos).
Owner responses: the business replied to 18% of reviews.
Most recent review: October 31, 2026.
Service: Auto Repair Shop serving Columbus, Ohio.
Data from Google, last updated November 10, 2026.
Star ratings
382 Google reviews we collected
4.8of 5
5 stars35493%
4 stars123%
3 stars31%
2 stars21%
1 star113%
Praise vs complaints
Phrases our text analysis found in 318 written reviews
98%praise
Praise64998%
Complaints112%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value15323%
Speed & response12619%
Staff & attitude11417%
Quality & results10015%
Would recommend7812%
Honesty & trust6510%
Communication244%
What customers talk about
We read 318 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very fair and reasonable prices and a warm environment.”
“They work pretty quickly, and don't overcharge.”
“They changed two of our tires very quickly and at an affordable price.”
“Fateh and the entire team were professional, friendly, and genuinely helpful.”
“Visited this garage again for a brake problems on my Hond , and once again I received excellent service.”
“Worst shop ever.”
“Amazing price and upfront on every detail, would recommend to anyone 💯”
“…levels of anxiety but, they treated me with nothing but respect and genuine kindness.…”
“He and Jason are the absolute best and I'll never trust my vehicle to anyone else.”
“They let me know everything about each repair and explain the problem.”
People customers mention
Jason9 reviews
Yazan3 reviews
Shop3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
extremely friendly and quick service. I didn’t get a chance to catch the gentlemans name who helped me but, they were exceptional. Very fair and reasonable prices and a warm environment. Highly recommend for your tire needs! I will be using these guys exclusively from here on out and encourage others to do the same. I’m an awkward queer kid and sometimes going into certain spaces can inspire some levels of anxiety but, they treated me with nothing but respect and genuine kindness. If you are looking for honest and hardworking folks to do business with, these are your guys! Support local and support John’s tires! 10/10 recommend to everyone.
Price assessment: Great price
Services: Tires
Marcia Tucker9 reviewsiTotal number of Google reviews Marcia has written across all businesses on Google Maps, not just this one.
I had the best experience at this establishment today. Exceptional customer service and the service was top tier. I dropped my car off at lunchtime and my car was fixed and ready to go when I got off at 3:30 p.m. and did I mention the price for the service I received.
Price assessment: Great price
Services: Brakes
Ирина Боярина1 reviewiTotal number of Google reviews Ирина has written across all businesses on Google Maps, not just this one.
We ended up by chance at John's Tire and Brake Service. They changed two of our tires very quickly and at an affordable price. We are very grateful for the help.
Price assessment: Reasonable price
Services: Tires
Kyle HLocal Guide · 28 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
In town for a conference and brakes went out on a Friday afternoon. Panicking due to having to leave on Sunday and needing emergent brake service, I contacted John’s Break & Tire. They were so helpful. Arranged a tow truck pickup from my hotel and was able to get me back on road by Saturday afternoon. Extremely helpful, very professional and thorough. Could not have had a better experience and outcome. Andy
Price assessment: Reasonable price
Services: Brakes
Ax ElLocal Guide · 12 reviewsiTotal number of Google reviews Ax has written across all businesses on Google Maps, not just this one.
Visited this garage again for a brake problems on my Hond , and once again I received excellent service. Fateh and the entire team were professional, friendly, and genuinely helpful. They made sure everything I needed was taken care of, and Fateh went above and beyond to save me as much money as possible without compromising on the quality of the repair.
Thank you, Fateh and the team, for the outstanding service. I highly recommend this garage!
Jacob Cooley4 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
