Google reviewers rate John Wayne Plumbing & Drain Services 4.8 out of 5 based on 288 reviews. Customers frequently highlight punctual arrivals, professional communication, and efficient handling of emergency drain and water heater issues. Some lower-rated reviews criticize unexpected additional charges, incomplete repairs, and perceived high pricing, though the owner has not replied to any reviews.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Nate at John Wayne plumbing has always been amazing for my company. Whether it’s routine maintenance, or an emergency late night call, Nate always gives amazing service and is extremely reliable.
Professional work and great customer service!
Always polite, knowledgeable, efficient, and kind when asked questions
Great communication and courteous employees. Very pleased with our service.
Alex was very professional and thorough looking into my problem . I appreciate the timeliness of the company sending someone to my house .
Alex and his assistant were a joy to have! They diagnosed and fixed the problem quickly and professionally.
Very respectful, knowledgeable and efficient. Took care of my problems and gave me info to prevent having the issue again. Very nice guys
I depend on John Wayne Plumbing for all my plumbing needs. Everyone there, including the person who answers the phone, are courteous and friendly. The technicians are knowledge and they get the job done quickly.
I woke up this morning with no hot water! I called John Wayne Plumbing and they came right out and got me taken care of in less than an hour! Professional and friendly. I highly recommend these guys.
Prompt and professional service