Google reviewers rate the firm five stars based on ninety-six reviews, with the owner responding to all feedback. Clients frequently highlight clear communication, thorough explanations of complex estate planning concepts, and efficient handling of trusts, wills, and healthcare directives. The process is described as organized and approachable, often resulting in comprehensive, personalized documents. A single low-star review mentions difficulties arising after the death of a loved one, contrasting with the generally positive experiences.
Google rating: 5.0 out of 5 from 96 reviews (99% five-star).
Reviews on this page: 96 Google reviews (94 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 11, 2026.
Service: Small Claims Lawyer serving San Ramon, California.
Data from Google, last updated November 10, 2026.
Star ratings
96 Google reviews we collected
5.0of 5
5 stars9599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 94 written reviews
99%praise
Praise27499%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust6022%
Would recommend5921%
Staff & attitude5018%
Speed & response3513%
Communication3513%
Quality & results3212%
Price & value73%
What customers talk about
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My wife, Laura, and I recently worked with Elizabeth and the Johnson Law Firm to update our family trust, and we could not be happier with the experience.”
“I would highly recommend Elizabeth and Johnson Law Firm to anyone looking for knowledgeable and practical estate-planning guidance.”
“Could not recommend her more highly.”
“What I especially appreciated was her ability to combine strong estate-planning expertise with a very approachable style.”
“It quickly became clear that the trust we had originally established with another attorney was incomplete and did not fully meet our needs.”
“She explained everything clearly, was thorough in walking us through the important decisions, and made what could have been a complicated process feel…”
“…izabeth and the Johnson Law Firm to anyone looking for knowledgeable, thorough, and compassionate estate planning services.…”
“…attorney to guide us through it was a little expensive, it was well worth it for the time and effort saved and the sense of security about getting it…”
People customers mention
Elizabeth52 reviews
Trust15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Elizabeth Johnson was a pleasure to work with throughout our estate-planning process. She explained everything clearly, was thorough in walking us through the important decisions, and made what could have been a complicated process feel very manageable.
What I especially appreciated was her ability to combine strong estate-planning expertise with a very approachable style. We never felt rushed or overwhelmed, and we came away feeling confident that our estate plan was properly put together and reflected what we wanted.
I would highly recommend Elizabeth and Johnson Law Firm to anyone looking for knowledgeable and practical estate-planning guidance.
Response from the owner · 2 months ago
Allen, thank you for taking the time to share your experience. I am so glad you were happy with the process; that is always my goal.
Elizabeth
Scott Baumgartner2 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
My wife, Laura, and I recently worked with Elizabeth and the Johnson Law Firm to update our family trust, and we could not be happier with the experience.Elizabeth is a true professional who takes the time to ensure every detail is thoughtfully addressed. It quickly became clear that the trust we had originally established with another attorney was incomplete and did not fully meet our needs. That will not be the case if you choose to work with Elizabeth. She goes above and beyond to make sure every essential aspect of your estate plan is covered, giving you confidence that your wishes will be carried out.
One of the most valuable parts of the process is the "Book of Life" that Elizabeth helps you prepare. It is an invaluable resource that provides your family with the information and guidance they will need during what can be an incredibly difficult time.
Laura and I wholeheartedly recommend Elizabeth and the Johnson Law Firm to anyone looking for knowledgeable, thorough, and compassionate estate planning services. Your family will thank you for making the investment in a well-crafted estate plan. - The Baumgartners
Response from the owner · 3 months ago
Well thank you, Scott! I so appreciate your taking your time to leave your personal experience. I am glad you were happy with the process and the result. I am here if you need me,
Elizabeth
S GhabenLocal Guide · 35 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
I have to apologize for the length of this review, but I truly wanted to share my experience.
I'm in my mid-60s, and about 20 years ago my wife took the lead in setting up our family trust. I believed everything had been completed. Two years ago, however, my wife suffered a devastating stroke that left her paralyzed and with significant cognitive challenges. As I began managing all of our personal, financial, and legal affairs on my own, I discovered that our trust had never been fully completed.
I first tried reaching the attorney who had originally started the trust, but I was unable to reconnect. That's when I found Elizabeth Johnson, and I can honestly say she has been a lifesaver.
Elizabeth quickly understood the overwhelming situation I was facing—caring for my wife, running my businesses, managing our finances, and trying to keep everything together. Finding time to meet or respond wasn't always easy, but she was incredibly patient, organized, and persistent. She kept everything moving forward, made sure nothing fell through the cracks, and even tracked down a missing property deed that we didn't have.
She went far beyond what I would ever expect from an attorney. She didn't just prepare legal documents—she helped bring order to a very difficult chapter of my life and saw the entire process through to completion.
Elizabeth is knowledgeable, compassionate, professional, and genuinely looks out for her clients' best interests. Over the course of working together, she has become more than our attorney—she has become a trusted friend to our family.
Thank you, Elizabeth, for everything you've done. I give you my highest recommendation and a well-deserved five stars. If you're looking for an estate planning attorney who truly cares about her clients, I highly recommend Elizabeth Johnson.
Sam Ghaben
Response from the owner · 3 months ago
Well, gosh, Sam! Thank you so much for the very kind words. I was happy to work with you and get things on-track. I appreciate your sharing your personal experience. It matters and it makes a difference. I am always here for you.
Elizabeth
Ben Kobashigawa4 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
With a referral from our financial planner, we recently turned to Elizabeth Johnson to update our 12-year old Living Trust which was done elsewhere. After an initial get acquainted meeting, everything got done in three working sessions, two online and a final document signing meeting in office. Liz Johnson was very well prepared with a very clear and easy to follow template of what needed to be done, welcoming all questions we had about what documents and data we needed to submit for her to put together the Living Trust portfolio. We only needed one working session online to get the step-by-step instructions of what we needed to provide. In a couple weeks, we were able to submit remotely everything she needed with almost no need for back and forth exchanges to clarify how to go about things. She was very warm and sympathetic in her frequent invitations to ask any follow up questions, and her responses were quick, professional and clear. Within a week, she was able to deliver the new draft of our Living Trust for a second online review session, going over in detail every aspect of the Living Trust. Again, she invited us to contact her for any follow up questions, but we hardly had any. The last meeting was in office to sign the various documents with a notary. So, the whole thing was done in three working meetings.
It’s a lot of work and rather complicated setting up a Living Trust. While hiring an attorney to guide us through it was a little expensive, it was well worth it for the time and effort saved and the sense of security about getting it done right.
Response from the owner · 5 months ago
Ben, thank you for taking the time to leave your experience. I appreciate it. People rely on these reviews so I appreciate your time and effort. Again, I am here when you need me!
Elizabeth
John1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
My wife and I recently worked with Elizabeth Johnson of Johnson Law Firm to update our comprehensive estate plan, including our trust, healthcare directives, powers of attorney, and related documents. Elizabeth was knowledgeable, efficient, detail-oriented, and very clear in explaining what needed to be done and why. The process was smooth and reassuring, and we came away with customized documents that were neatly organized in a binder, along with digital copies for our records. We felt well cared for throughout and confident that our family will have what they need when the time comes. We highly recommend Elizabeth and Johnson Law Firm.
Response from the owner · 5 months ago
Gosh, John, thank you for the kind words. It was a pleasure to work with you and I appreciate your reaching out. I am here when you need me.
Elizabeth
Shirley Arrigo2 reviewsiTotal number of Google reviews Shirley has written across all businesses on Google Maps, not just this one.
I hired Elizabeth Johnson to redo my trust. She came highly recommended by a personal friend.
She met with me at my home and worked with me to organize and bring my trust up to date.
Every "i" was dotted, every "t" was crossed. She was very knowledgeable and provided so much insight into the laws regarding estates and the planning thereof. She provides her clients with the tools necessary to make informed decisions and makes this journey through estate law easy to understand. She loves what she does and it shows. I would highly recommend her to anyone in need of estate planning or trust.
Response from the owner · 5 months ago
Shirley, thank you so much. I appreciate your taking the time to share your personal experience. It matters and makes a difference. I am here for you when you need me,
Elizabeth
Spencer jeha3 reviewsiTotal number of Google reviews Spencer has written across all businesses on Google Maps, not just this one.
Elizabeth is very professional and knowledgeable. She is especially good at explaining the concepts that were important to us. She uses fictional stories about others to make the difficult decisions easier to see from a different perspective. We highly recommend Elizabeth with your estate planning.
Response from the owner · 8 months ago
Thank you Tina for taking the time to share your thoughts and experience. That was really kind. I am here for you when you need me.
Elizabeth
Kim Bowles1 reviewiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
After reading many positive reviews, we chose to use Elizabeth Johnson to update our trust. She is extremely knowledgeable in estate law and took the time to really explain how to best protect ourselves and family. Not only was our trust updated, but we also ended up with a very organized binder containing all the documents and information that our family will need when the time comes. We highly recommend her.
Response from the owner · 8 months ago
Kim, thank you so much for taking the time to share your experience. I appreciate that!
Elizabeth.
Dale Jones5 reviewsiTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Elizabeth not only helped us to revise our living trust, she also assisted us in organizing our financial lives. She was a joy to work with and extremely competent and thorough.
Response from the owner · 8 months ago
Dale, thank you for taking the time to share your experience! It was a delight to meet you both and to help.
Elizabeth
