Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Johnson's Auto Detailing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%96+6.8Momentum penalty69−3.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Johnson's Auto Detailing

Muldraugh, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 80 car detailing services · 4.9★ from 96 Google reviews

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Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Johnson's Auto Detailing is better than 86% of car detailing services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Johnson's Auto Detailing is better than 79% of car detailing services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Johnson's Auto Detailing is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Johnson's Auto Detailing is better than 90% of car detailing services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Johnson's Auto Detailing is better than 69% of car detailing services.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Johnson's Auto Detailing is better than 96% of car detailing services.A
96

Reviews for your job

Customers hired Johnson's Auto Detailing for 8 kinds of job.

Johnson's Auto Detailing for seat shampooing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Seat shampooing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 30

All 3 Google reviews tagged “Seat shampooing”

Rob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed with the service I received. The owner, Gary, was down to earth and friendly and very forthcoming with expectations and cost. He delivered exactly that. I cannot recommend this business enough. In a world where customer service is often lost they have excelled. Definitely a repeat customer here.

Engine detailingFull body washAuto interior vacuuming
DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used other auto detailed services in Etown. Johnson’s is by far the best. We had our 2000 Avalon detailed. When Gary and the crew completed the detail, the Avalon looked showroom ready. The interior looked as it did when we purchased it in September 2000 and the same was true for the exterior. We could not…

Auto detailingCar waxingClay bar treatment
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great people that care about you and all your needs

Auto detailingCar waxingEngine detailing+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Engine detailing12—
Full body wash12—
Auto detailing11—
Auto interior vacuuming10—
Steam cleaning8—
Wheel washing8—
Car waxing8—
Clay bar treatment6—

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