Google reviewers rate Jolie Olie's Sweet Shoppe 4.7 out of 5 based on 61 reviews, with the owner responding to 79 percent of them. Customers frequently praise the bakery for its wide variety of high-quality desserts, friendly staff, and affordable pricing. However, several low-star reviews highlight recurring issues with communication and order accuracy, specifically citing unfulfilled refund promises and discrepancies between requested and delivered cake sizes.
Google rating: 4.7 out of 5 from 61 reviews (92% five-star).
Reviews on this page: 61 Google reviews (57 with written comments, 18 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: August 26, 2025.
Service: Bakery serving Sauk Rapids, Minnesota.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.7
★★★★★
61 reviews on Google
5★56
4★0
3★0
2★1
1★4
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We love stopping in and the owners are amazingly nice as well.”
“Cheap and affordable prices, this place is amazing if you’re looking for a place to chill out and eat sweets.”
“Beware of what you are buying and ask for a price upfront.”
“Would recommend their services to any friend or family as they were very pleasant to work with, and the cake tasted great too!”
“Thank you so much for an easy and wonderful experience.”
“HORRIBLE HORRIBLE HORRIBLE!”
“Stopped in with my boy for a quick morning snack and it made both our days!”
“I’ve asked her multiple times to refund me and she is unresponsive or has some excuse as to why she cannot refund me.”
“…d meet us there in about 20 minutes to let us pick up a cake after I explained our situation.…”
“It's not just a disappointment; it's a scam that will take your money and leave you with regret.”
People customers mention
Olies3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
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Breanna Law - Van Heel2 reviewsiTotal number of Google reviews Breanna has written across all businesses on Google Maps, not just this one.
HORRIBLE HORRIBLE HORRIBLE!!!! If I could rate her 0 starts, I would. I scheduled a tasting with her and she asked to reschedule once we were there because she wrote down the wrong date which was fine. However, after we saw her sitting on her patio, a man asked the door very rudely. She wouldn’t even come outside and speak to me directly, she just messaged me through text message from inside her home.
At that point I had already paid her $200 and I asked her for a refund because we haven’t received any services from her. It’s been two weeks and she still will not refund me my money. I’ve asked her multiple times to refund me and she is unresponsive or has some excuse as to why she cannot refund me. I do not recommend to anyone because she will scam you out of your money. She was recommended to me by Rolling Ridge wedding venue and I had to contact them as well as the better business bureau. Don’t even waste your time with this place.
Meal type: Other
Price per person: $100+
Serita Donovan2 reviewsiTotal number of Google reviews Serita has written across all businesses on Google Maps, not just this one.
My experience with Jolie Olie's Sweet Shoppe was an absolute nightmare. Initially, the cake tasting with Jolene seemed promising. She was friendly, and the tasting went well. However, things quickly went downhill from there.
We paid in full for our wedding cake and spent extensive time discussing the design details both in person and through numerous emails with detailed notes and photos. Communication with Jolene was incredibly difficult and frustrating. There were significant delays in responses, which made me anxious about whether I needed a backup plan for my cake.
On the day of the cake pickup, Jolene told my personal attendants one time for pickup, but communicated another time, nearly two hours later, with them. This miscommunication caused my attendants to miss most of my rehearsal dinner, which was highly disappointing and disruptive.
When my attendants finally picked up the cake, they were appalled. They described the shop as dirty and smelling strongly of marijuana. They questioned the condition of the cake immediately but assumed I had opted for a simpler design. To our shock, the cake was nothing like what we had discussed or what was sent in all our communications (with attached photos). Instead of the intricate design we envisioned, we received a plain white cake. I paid nearly $400 for what essentially amounted to a basic, uninspired cake.
After my wedding, I reached out to Jolene multiple times to express my disappointment and seek an explanation. However, she completely ghosted me. There was no response, no apology, and no attempt to rectify the situation. It was a complete abandonment of responsibility and customer care.
I am utterly disappointed with Jolie Olie's Sweet Shoppe. This experience was far from what one would expect on their wedding day, which is supposed to be the best day of their life. Jolene's unprofessionalism, lack of communication, and failure to deliver on our agreement demonstrate that this business cannot be trusted. I strongly advise against booking with Jolie Olie's Sweet Shoppe. It's not just a disappointment; it's a scam that will take your money and leave you with regret.
I will never support this small business again, and I caution others to beware of their deceptive practices and disregard for customer satisfaction.
Jazlynn Cluka-Tebben1 reviewiTotal number of Google reviews Jazlynn has written across all businesses on Google Maps, not just this one.
This place is so cute! Amazing sweets and goodies! Staff is so nice. Cheap and affordable prices, this place is amazing if you’re looking for a place to chill out and eat sweets. They give free coffee for first timers at their shop, and it is a really quiet, relaxing place to do work, or just sit on your phone.
Alicia Chan4 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Always love getting a treat from here! My favorite so far is the hazelnut espresso cheesecake. Everyone in my family tried it and loved it too. Love supporting small business
Jamie StoneLocal Guide · 28 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
This place has the best sweets and variety in town! We love stopping in and the owners are amazingly nice as well.
It's always a pleasure coming in for a few things and talking to them!
Derek ThomasLocal Guide · 37 reviewsiTotal number of Google reviews Derek has written across all businesses on Google Maps, not just this one.
A lovely family owned and operated bakery offering gourmet baked goods. The Wood family treats me like one of their own, whenever I visit.
The Creme Brulee was delicious, thank you for the recommendation today Elisabeth!
Ana KrekelbergLocal Guide · 9 reviewsiTotal number of Google reviews Ana has written across all businesses on Google Maps, not just this one.
Do you all understand the amazing quality of this place in SAINT JOSEPH!?
Their scones are my ultimate favorite! I have scoped out scones across this country and by far JOLIE OLIES tops all!!!
Get there!!!!! You will LOVE their baked goods as well as their SUPERIOR customer service!!!!
Response from the owner · 3 years ago
Thank you so much. We love what we do! See you soon!
