Customers consistently praise the company for punctual appointments, professional communication, and reasonable pricing across services like heating, air conditioning, and plumbing repairs. Many reviewers highlight the technicians' courtesy, efficiency, and willingness to explain work without unnecessary upselling. However, some lower-rated feedback cites concerns about high repair estimates, the recommendation to defer leak detection, and technical criticisms regarding installation practices.
Google rating: 5.0 out of 5 from 505 reviews (99% five-star).
Reviews on this page: 505 Google reviews (407 with written comments, 7 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 23, 2026.
Service: Water Heater Installation Service serving Burlington, New Jersey.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
505 reviews on Google
5★498
4★1
3★1
2★0
1★5
Reviews from Google, shown as published (original wording, unedited).
AP
Anna Putnick11 reviews
★★★★★
Ray did a great job, on our gas heater thank you , Another job well done thank you ⭐️⭐️⭐️⭐️⭐️
Ethan came out to install a water line to my refrigerator for ice and water. He was very punctual and did a great job, including to get a special connector to finish the job. I will use Jonathon’s for my future plumbing needs and recommend them to anyone.
Price assessment: Reasonable price
Price: $200–400
Services: Service not listed
Response from the owner · 2 days ago
Thank you so much for the wonderful 5-star review, Wayne! We're happy to hear that Ethan provided punctual, professional service and went the extra mile to get the job done right. We truly appreciate your kind words, recommendation, and trust in our team. We look forward to helping you with any future plumbing needs! Thank you for choosing Jonathan's Plumbing, Heating & Air Conditioning!
Ray was awesome. He listen to our needs and asked the right questions and did not try to sell stuff that was not needed
Price assessment: Reasonable price
Price: $200–400
Services: HVAC system maintenance
Response from the owner · 2 months ago
Thank you so much for the 5-star review, Rochelle! We truly appreciate your support and are grateful you chose Jonathan's Plumbing, Heating & Air Conditioning. It was our pleasure to serve you, and we look forward to helping you again whenever you need us. Thank you for supporting our local business! 😊
Professional, knowledgeable, quick response and repair, cleanliness
Services: Heating system repair
Response from the owner · 4 days ago
Thank you so much, Elizabeth, for your wonderful review! We're happy to hear you were pleased with our team's professionalism, knowledge, and prompt service. We truly appreciate your support and look forward to assisting you with any future heating or cooling needs!
They replaced our water heater! Reasonable price, prompt, and scheduled and repaired within a day! We appreciate their business so much.
Price assessment: Reasonable price
Response from the owner · 5 days ago
Thank you so much for the wonderful review, Samantha! We're so happy to hear that we were able to get your water heater replaced quickly and that you were pleased with our pricing and service. We truly appreciate your kind words and support. Thank you for choosing Jonathan's Plumbing, Heating & Air Conditioning!
Joe was incredible! He was very quick to get on the problem and fixed it in no time! He's very pleasant and easy to work with.<br>Service: clogged bathtub
Price assessment: Great price
Price: $200–400
Services: Service not listed
Response from the owner · 5 days ago
Thank you so much for the wonderful review! We're so happy to hear that Joe was able to resolve your bathtub issue quickly and efficiently. We'll be sure to pass along your kind words to him! We truly appreciate your support and thank you for choosing Jonathan's Plumbing, Heating & Air Conditioning!