How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%91+13.7Craft & service 20%7+1.4Value 10%80+8Momentum 8%99+7.9Track record 7%24+1.7Accountability 5%19+1Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREJones & Sons Pest Control
Better than 40% of flea exterminators · #24 of 40
Jones & Sons Pest Control for bug & insect extermination
Clear ✕All 5 Google reviews tagged “Bug & insect extermination”
We are very happy with the service. The tech was very courteous and professional. He showed up on time and explained the bugs that I had found and the reason they had moved into my house. Very impressed.
Company is dependable and attentive to special requests. Have used the services of this company for many years and would recommend their services to others.
Jones and son is a family old business with a great reputation. I always prefer choosing family own businesses over big corporate chains. They always provide great service and personalized service. I would highly recommend them.
Always professional, always on time, Always calls to remind me its time to spray, and always courtesy and thorough.
Very disappointing with Service Techs & Customer Service. Because we believe in supporting local & small business, we continued to give Jones opportunity again & again to rectify many staffing/office issues however same problems kept occurring only becoming worse. I had hopes with new office manager, service might…
vs category
Blue = Jones, grey = flea exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%91+13.7Craft & service 20%7+1.4Value 10%80+8Momentum 8%99+7.9Track record 7%24+1.7Accountability 5%19+1Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
