FLEA EXTERMINATORS · LONGBOAT KEY, FL
Jones & Sons Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%91+13.7Craft & service 20%7+1.4Value 10%80+8Momentum 8%99+7.9Track record 7%24+1.7Accountability 5%19+1Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE

Jones & Sons Pest Control

Better than 40% of flea exterminators · #24 of 40

4.7★100 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Jones & Sons Pest Control for lawn pest control

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn pest control”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Lawn pest control”

★★★★★ Jude · a month ago

Stephanie and her team go above and beyond. I needed help with the mosquitos who had taken over my backyard in the wake of our summer rainstorms and she gave me multiple options. She brainstormed with me to figure out which method would be best for our situation. Their services are stellar!

Great priceLawn pest control
★★★★★ R · Edited 5 months ago

It is consistently a pleasure to have my preferred technician attend to the spraying of my home, both inside and out.

Reasonable priceLawn pest controlService not listed
★ G · 4 years ago

Very disappointing with Service Techs & Customer Service. Because we believe in supporting local & small business, we continued to give Jones opportunity again & again to rectify many staffing/office issues however same problems kept occurring only becoming worse. I had hopes with new office manager, service might…

Ant exterminationBug & insect exterminationLawn pest control− Responsiveness− Quality
★★★★★ Edward · 4 years ago

Rating only, no written review.

Bee exterminationLawn pest controlGeneral pest inspection+ Value

vs category

Blue = Jones, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q1: 5.00★ (1 reviews)2023-Q2: 4.00★ (2 reviews)2023-Q3: 1.00★ (1 reviews)2024-Q3: 5.00★ (2 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 5.00★ (6 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 5.00★ (12 reviews)2026-Q2: 5.00★ (15 reviews)2026-Q3: 4.92★ (13 reviews)2026-Q4: 5.00★ (9 reviews)2023-Q12024-Q12025-Q12026-Q12026-Q4
This companyIndustrydot size = review count

Price

$83-25% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%91+13.7Craft & service 20%7+1.4Value 10%80+8Momentum 8%99+7.9Track record 7%24+1.7Accountability 5%19+1Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
34
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
91
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
7
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
80
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
99
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
24
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
19

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+5 / −1
Professionalism
+7 / −1
Responsiveness
+5 / −2
Punctuality
+6 / −1
Value
+6 / −0

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