Jose's Body Shop

Great service, got in an accident he fixed up like new and Good cost.

• Price assessment: Great price
• Services: Painting, Body & Trim

Great experience with this body shop! They were fast, flexible, and did an amazing job fixing my Honda. Eric was great with communication throughout the whole process, and the pricing was very reasonable. He even fixed an extra dent on my passenger door at no additional charge. I’m very happy with the results and would definitely recommend them!

• Price assessment: Great price
• Services: Painting, Body & Trim

Thank you to Eric and the team at Jose’s Body Shop. Eric always provides exceptional customer service to me and my family. Thank you for always being one call away speedy service good quality work and great customer service.

• Price assessment: Great price
• Services: Painting, Body & Trim, Service not listed

We have used Jose's Body Shop's services on several occasions over the past 10 years. The work has always been top notch. Eric, the manager, is very personable, attentive, and friendly. We have been very pleased with them and do not hesitate to recommend this business to anyone requiring body work.

• Price assessment: Reasonable price
• Services: Painting, Body & Trim

Great work and very affordable.

★☆☆☆☆ I gave this shop multiple chances because I had previously done business with them and decided to return despite having some minor concerns with the first job. The first time, the work wasn’t perfect, but I accepted it because the issues were minor imperfections on the bottom of the bumper and I needed the car back. This time, I brought the bumper disassembled, along with the separate trim pieces, roof spoiler, and trunk spoiler, to simplify the preparation and painting process. I was originally quoted one price, then charged additional money for repairs that I had already discussed and shown beforehand. I ultimately paid around $550 for the work. The project was also delayed far beyond the timeframe I was originally given. I repeatedly heard “tomorrow,” “the next day,” or “it’s almost ready, the weather is humid” and the completion date kept getting pushed back. What should have been a much shorter job turned into roughly a week and a half. When I finally received the parts, I found multiple issues that I was not happy with. Some of the areas I paid extra to have repaired still had visible imperfections. Other concerns that I specifically discussed were never addressed. The photos attached show some of the defects I found after pickup. What disappointed me most was not the imperfections themselves. No paint job is perfect, and I never expected perfection. What disappointed me was how the situation was handled afterward by Eric. When I brought the parts back and pointed out the issues, I was initially told we could find a solution. Once I arrived in person, I was told certain defects were not the shop’s fault. When I pointed out areas that could be corrected, I was told they could be fixed, but only if I paid more money. When I questioned why I should pay extra for work I believed should have been completed properly the first time, Eric quickly became argumentative. I also had concerns about the professionalism throughout the process. During multiple conversations, I was spoken to more like a friend than a paying customer, with frequent foul language and inappropriate jokes. The clearest example was when I mentioned that a friend of mine had passed away in a motorcycle accident and he said word for word, “Oh, only one friend died?” I found that very disrespectful and unprofessional. The paint itself is not the worst I’ve seen. From a distance, some of the parts actually look decent. My biggest issue was the communication, delays, lack of accountability, and unwillingness to stand behind the work when concerns were raised. Mistakes happen in every business. What matters is how those mistakes are handled. In my experience, this shop did not handle them well. I paid more for this job than my previous visit, gave additional time for completion, and still received parts with visible imperfections that I later had to address myself. I will not be returning and cannot recommend this shop based on my experiences. Update: After reading Eric’s response, I want to clarify that the damage referenced was minor cosmetic bumper damage, not a major crash. I raised my concerns within approximately two days of pickup after inspecting the parts more closely at home. My issue was never expecting perfection. My issue was paying for repairs and paint work, finding visible imperfections afterward, and being told additional money would be required to address concerns I believed should have been resolved as part of the original work. I stand by my review and have attached photos so others can make their own judgment. Also to be clear, my concern was never paying for quality work. I was willing to pay for the job to be done correctly. My frustration came from paying more than I did previously, giving additional time for completion, and still receiving parts with visible imperfections that I later had to address myself.

• Services: Painting

I had an excellent experience with Jose’s Body Shop while getting repairs done on my 2019 Honda CR-V. From the moment I walked in, the team was professional, knowledgeable, and genuinely committed to providing quality service. I especially want to recognize Eric for his exceptional work and customer service throughout the entire process. He kept me informed, answered all my questions with patience, and made sure every detail of the repair was handled properly. It’s not often you find someone who takes such pride in their work and goes the extra mile to ensure customer satisfaction. When I got my vehicle back, the results exceeded my expectations. The workmanship was outstanding, and my Honda CR-V looked fantastic. The repairs were completed with great attention to detail, and the vehicle was returned clean and looking like new again. What stood out most was the honesty, professionalism, and dedication shown by Eric and the entire team at Jose’s Body Shop. They made what could have been a stressful situation a smooth and positive experience. I highly recommend Jose’s Body Shop to anyone looking for high-quality body work and excellent customer service. Thank you, Eric, and the entire team, for your hard work and commitment to excellence. I will definitely return if I ever need body shop services again and will gladly recommend you to friends and family.

• Price assessment: Great price
• Services: Painting, Body & Trim

Best body shop in Dallas Great service. Eric is the best. Very easy to work with. 5 star body shop.

• Price assessment: Great price
• Services: Painting, Body & Trim

Excellent service and communication! I needed a small scratch repair and they were able to fix it quickly and my car looks amazing!

• Services: Painting

Jose's Body Shop is by far the best experience ive had in the car business. Eric does a great job and is honest straightforward and reliable. I highly recommend him for repairs tows and I believe he has cash cars for sale as well.