Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate the firm 4.9 out of 5 based on 191 reviews, frequently citing the owner's professionalism, patience, and ability to explain complex tax details clearly. Clients often note flexible scheduling, reasonable pricing, and effective assistance with small business filings or life changes. However, a small number of low-star reviews allege unauthorized additional fees, unexplained charges upon refund pickup, or discrepancies between quoted and final costs.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
191 Google reviews we collected
Phrases our text analysis found in 172 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 172 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Josie is very professional and explains everything so I could understand.”
“For the past six years, she has handled our paperwork, and I definitely recommend her.”
“I can not recommend this business enough as I will be returning to have my taxes filed only with Josie.”
“I highly recommend Josie to anyone looking for a skilled, trustworthy tax preparer who genuinely cares about her clients.”
“WHEN I confronted her she lied and said I never paid her 550 that the 1k was the service fee.”
“Great customer service, great communication, and overall just a great experience every time.”
“I had a great experience working with Josie on my taxes this year.”
“She has done my taxes multiple times and every single time the process has been quick, easy, and stress-free.”
“And to top it all off, her prices are extremely fair!”
“…and very satisfied with everything 😊 don't go anywhere else and get ripped off or your taxes jacked up and then the IRS comes looking for you😨 belie…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Josie's Income Tax & Notary LLC for 8 kinds of job. Pick one to see what they paid and said.
Josey have Done our taxes. She’s great, reliable, and flexible. Very reasonable as well! Will continue to do our taxes with her!
Josie is very professional and explains everything so I could understand. I highly recommend Josie’s income tax services. Thank You Josie. I will be back next year for sure!
Muy buen servicio siempre con muy buena actitud , mis preguntas siempre son contestadas y me brindan mucha confianza, totalmente lo recomiendo .
Mi experiencia con Josie Tax Service, sin duda fue fenomenal. Totalmente flexible, bilingüe y sin largas esperas.así como el proceso inmediato. Por estos últimos seis años, ella se ha encargado de llevar nuestra papelería, definitivamente la recomiendo. Haz tu siguiente parada con Josye Tax Service y verás la diferencia.
Been going to Ms. Josie for years now. A lot of years. She is the best. Always there for you; multiple times over the years, we were in a tight spot, and she'd come thru for us one way or another. She constantly keeps up-to-date with current trends and training, which is really needed to make sure your taxes and…
I highly recommend her for all your tax needs! She has done my taxes multiple times and every single time the process has been quick, easy, and stress-free. She’s very professional, knowledgeable, and makes sure you understand everything throughout the process. She also works hard to make sure you get the most money…
4.9 ★★★★★ 191 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Josey have Done our taxes. She’s great, reliable, and flexible. Very reasonable as well! Will continue to do our taxes with her!
Josie is a hard worker and easy to work with
Josie is very professional and explains everything so I could understand. I highly recommend Josie’s income tax services. Thank You Josie. I will be back next year for sure!
Muy buen servicio siempre con muy buena actitud , mis preguntas siempre son contestadas y me brindan mucha confianza, totalmente lo recomiendo .
Mi experiencia con Josie Tax Service, sin duda fue fenomenal. Totalmente flexible, bilingüe y sin largas esperas.así como el proceso inmediato. Por estos últimos seis años, ella se ha encargado de llevar nuestra papelería, definitivamente la recomiendo. Haz tu siguiente parada con Josye Tax Service y verás la diferencia.
Been going to Ms. Josie for years now. A lot of years. She is the best. Always there for you; multiple times over the years, we were in a tight spot, and she'd come thru for us one way or another. She constantly keeps up-to-date with current trends and training, which is really needed to make sure your taxes and finances don't get you a ring from the feds. Expect highly competent and efficient service. And to top it all off, her prices are extremely fair!
I highly recommend her for all your tax needs! She has done my taxes multiple times and every single time the process has been quick, easy, and stress-free. She’s very professional, knowledgeable, and makes sure you understand everything throughout the process. She also works hard to make sure you get the most money back possible while making the whole experience super simple. Great customer service, great communication, and overall just a great experience every time. I’ll definitely continue coming back! 🙌🏽
Spoke to Josie over the phone and she provided all the information first hand for my return. She is very flexible, over the phone and in her office. She does return calls. She definitely knows what she is doing. Been going to her for the past 2 years. I highly recommend her
I had a great experience working with Josie on my taxes this year. She was incredibly accommodating and patient throughout the entire process. She took the time to walk me through everything step by step, making sure I fully understood how my taxes were calculated, which I really appreciated. Not only was she thorough, but she also found ways to save me money that I wouldn’t have caught on my own. Her knowledge and attention to detail really stood out. I highly recommend Josie to anyone looking for a skilled, trustworthy tax preparer who genuinely cares about her clients.
Absolutely the best tax person ever!!! Helped me fix my taxes for the past couple years without a whole lot of pain. Plus how to fix it so problems are not repeated. i should have been using Josie for the past several years. Will be using her for each year coming. If you have tax worries..go to Josie :)
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
