Google reviewers rate Journey Salon & Day Spa 4.8 out of 5 based on 325 reviews, with the owner responding to 61% of them. Positive feedback frequently highlights punctuality, friendly communication, and effective services such as haircuts, massages, facials, and manicures, along with the relaxing atmosphere of the salt room and sauna. Criticisms from lower-rated reviews often cite issues with appointment duration, specific service quality, and a lack of privacy in the sauna area.
Google rating: 4.8 out of 5 from 325 reviews (92% five-star).
Reviews on this page: 324 Google reviews (181 with written comments, 8 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 14, 2026.
Service: Spa serving Findlay, Ohio.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
325 reviews on Google
5★297
4★12
3★3
2★3
1★9
Reviews from Google, shown as published (original wording, unedited).
AV
Alicia von MetzradtLocal Guide · 16 reviews
★★★★★
Everything in our appointment was amazing, from being able to change our original date to a new date, to the front house staff being so kind and helpful, to our massage therapists giving a wonderful treatment. The salt room and sauna were great add ons to the day too, definitely would recommend trying everything! Thank you all :)
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you so much for the wonderful review, Alicia! It makes us so happy to hear that you enjoyed your services and your time at Journey Salon & Day Spa! And we really appreciate you taking the time to leave a review for us. We hope to see you again soon!
Hannah shows great attention to detail. She made sure to ask all of the right questions to achieve exactly what I wanted. She gave me a great and relaxing experience. I love my new hair!
Services: Haircut
Response from the owner · 2 months ago
Thank you so much for your review, Aubrey! We're so glad that you enjoyed your Haircut with Hannah. We hope to help you relax again soon!
Alyssa cut my hair exactly how I had pictured it in my mind! She was kind and we had a good conversation the whole time too.
Services: Haircut
Response from the owner · 2 months ago
Thank you so much for taking the time to leave a review, Connar! We are so happy to hear that you enjoyed your haircut with Alyssa and we hope to see you again soon.
I had a signature facial with Caitlyn that left me feeling rejuvenated and revived. It included not only facial massage but a soothing massage of my hands and feet, and I felt incredibly pampered. Thank you for a wonderful experience!
Also, contained within the salon is the Light and Lovely Fair Trade Boutique with all kinds of personal care products, books, snacks and gift items. Everything is beautifully arranged.
I had a relaxing pedicure by Skye and it was wonderful! Feels like I have brand new feet!
I had another pedicure by Skye, and it was so relaxing. She has the perfect touch when it comes to giving a leg massage and, of course, my toes look perfect now.
Skye does an outstanding job and my feet feel beautiful and renewed! She's got a gentle touch and makes me feel so pampered.
Price assessment: Reasonable price
Services: Pedicure
Response from the owner · 3 years ago
Thank you so much for the wonderful review, Tina! We are so happy that you enjoyed your facial!
Lexi has healing hands, and her massage is exactly what my stressed body needed. Courtney just makes you feel at home every time she takes care of me...my pedi was wonderful!!
Response from the owner · a year ago
We are so happy you had a wonderful appointment, Kathy! Thank you for taking the time to leave us a review. We greatly appreciate it!
I had a nice relaxing time at Journeys Salon. Brenna did an amazing job! She made sure that you were comfortable and we had nice conversation. Will definitely go back.
Price assessment: Reasonable price
Services: Pedicure
Response from the owner · 3 months ago
Thank you so much for your review, Paula! We're so happy to hear that you enjoyed your service with Brenna. We look forward to seeing you again soon!
