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Journey Therapeutic Massage and Chiropractic

4.9 ★★★★★ · 860 Google reviews · 23 photos
Massage spa · Madison, AL

Journey Therapeutic Massage and Chiropractic at a glance

Google users rate Journey Therapeutic Massage and Chiropractic 4.9 out of 5 based on 860 reviews. Praise focuses on professional staff, a relaxing atmosphere, and effective relief for chronic pain through customized massage and chiropractic care. Customers appreciate the variety of modalities offered at a flat price and the clinic's punctuality. Criticism centers on rigid policies regarding gift certificate expiration and strict enforcement of late arrival fees, which some reviewers found inflexible and unaccommodating.

  • Google rating: 4.9 out of 5 from 860 reviews (96% five-star).
  • Reviews on this page: 860 Google reviews (706 with written comments, 5 with photos).
  • Owner responses: the business replied to 34% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Wellness Service serving Madison, Alabama.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
860 reviews on Google
5★826
4★15
3★1
2★1
1★17

Reviews from Google, shown as published (original wording, unedited).

Caroline Murphy4 reviews
★★★★★

Absolutely wonderful!!! Staff were super welcoming!

Review from Google · view on Google
Jimmy Franklin3 reviews
★★★★★

Dropped in for my first visit for sciatica and Planters foot and left out with both of them feeling better on first visit. What a blessing!

Review from Google · view on Google
Thomas von Eschenbach5 reviews
★★★★★

Exceptional experience! Warm and relaxing environment, professional staff, and great wellness advice for continuous health outside the session. Seth was wonderful and great communication. Am definitely coming back!

  • Price assessment: Reasonable price
  • Services: Service not listed
  • Payment method: Cash
Review from Google · view on Google
David RodgersLocal Guide · 18 reviews
★★★★★

Had my monthly massage and Samantha was able to work my shoulder pain completely away. I alternate between profound comfort, cupping and ashiatsu to best meet my overall body health needs. Yesterday was cupping and I feel great today. Thanks Journey!

Response from the owner · Edited 5 years ago

David, we're grateful for your dedication to Journey. It's always a pleasure seeing you! Happy massage is a part of your health-care routine! See you soon!

Review from Google · view on Google
Justine Callahan8 reviews
★★★★★

Absolutely loved my experience at Journey! I’ve been experiencing pregnancy aches and pains and gave them a call and spoke with Anastasia. She is extremely knowledgeable and was able to answer all my questions and get me set up with my first appointment. Brittany was absolutely phenomenal and really focused on my big problem areas. I left feeling super great! I have gone ahead and scheduled a massage here once a month for the remainder of my pregnancy and plan on going back for the postpartum massages as well. So glad I found Journey!

Review from Google · view on Google
Erin Harding1 review
★★★★★

Dr. Morris goes above and beyond and takes the time to get to know you as a person, learn your health concerns and problems, and discover what brought you to his chiropractic office. His office uses up to date technology from the roller table, and water bed (I wasn't sure what these were until I experienced them, and TRUST ME, you want to!), to the actual chiropractic table. I left so relaxed and feeling better than I have in years!

  • Price assessment: Great price
  • Services: Service not listed
  • Payment method: Debit card
Review from Google · view on Google
Samee Ahmed1 review
★★★★★

I had developed a couple of chronic pain areas in my lower extremities in the last few years that were persistent and never went away on their own even with some at-home physical therapy exercises. After getting a longer intense massage from Katie that focused on that region, both of those issues are almost entirely gone. I can't believe this is all I had to do in order to mitigate them to the point where they aren't daily problems any longer, but I am very thankful for the benefits I got out of this. I will be sure to come by periodically in the future so that I can prevent any reintroductions of issues like this. Update #1 - I went back for the 2nd time around 2 months after my 1st appointment, this time with Isabella. I had developed some new chronic pain in an upper extremity between the two sessions, and I made sure to get a focus on that issue in particular. While it isn't completely gone, it has been greatly relieved thanks to the deep-tissue massage similar to what I got last time on top of the cupping work done which was my first experience with it. I should also mention that she suggested that I focus on avoiding leaning towards ones side of my body which I didn't realize was such as issue until she pointed it out and I started trying to eliminate that habit. Now I attempt to maintain a more balance posture when sitting/standing/walking. Update #2 - Going back for the 3rd time around 2 months after the 2nd time, I saw Seth in particular on short notice after having spent a few weeks with various upper-body pain and tightness. Out of the 3 different people I've seen so far, he was definitely the best one in terms of the immediate overall relief that I felt. He indicated that he specializes in the areas where I had stiffness, so that likely was why. He likes to communicate a lot during the session which might be uncomfortable to some, but it didn't bother me and actually helped keep me more engage in providing feedback during the session. Update #3 – I wanted back for the 4th time for stiffness in my lower torso and upper legs, this time seeing Denay. She was very patient with me when I was explaining my issues and also while I was providing post-session feedback. Most of the initial massage time was spend in silence with only a single request for feedback on the pressure intensity when we first started. So, definitely consider seeing her if you prefer that limited style of conversation. Where she really excelled with her communication was once we got to unexpected areas of tension and known areas she already knew would be painful to massage. Her pain-management skills are great, and she provided good-quality verbal steps/instructions in real time on what I needed to do in order to either mitigate the pain or to avoid tensing up while she was working on my that one unexpected area of severe stiffness. Update #4 – This was real close to my last massage, but I got an indication that Samantha, who I hadn’t scheduled before, had a last-minute opening. I also wanted a more split relaxed / intense the massage was this time to see how it differed from all the fully intense ones I received from the others. For starters, she has been in this type of work for around 9 years at this point (July 2026) and had 4 of those year just in this location. So, she’s an experienced option in general and at this location. She also does a really good job at being attentive to so many corners & crevices of the body that I didn’t have focused on so much before. She also likes to work the session in near silence (except to get feedback), so she’s great for anyone that doesn’t like talking during it. She also did a good job at creating a session that was intense enough to help my tight areas but light enough that it helped me just relax a lot more this time around. Update #5 - Next up was Leah who did a really good job at applying just enough pressure to fix my tight areas without me needing to tense up from too much an intense amount of applied pressure. She's definitely a good option for those that want a less intense experience.

  • Price assessment: Great price
  • Services: Service not listed
  • Payment method: Credit card
Review from Google · view on Google
Claire EarlLocal Guide · 31 reviews
★★★★★

Had an incredible first massage by Leah- shout out to her. This girl knows her anatomy, and her touch is in incredible. She was very intuitive, and hit every spot that needed worked on, she was even able to work those deeper smaller muscle groups of the neck and back. As a massage therapist myself, I truly appreciated it. What I loved about the session was that it wasnt rushed, Leah used several modalities during our time together, such as cupping and hot stones, with no extra up charge. This is wonderful for the client and also the therapist- Journeys Mission statement and core practices are something I fully support and believe in myself! Anastasia was lovely to engage with up front, and as the owner. Thankyou! So glad I found this incredible establishment!

Review from Google · view on Google
Nikita ColemanLocal Guide · 21 reviews
★★★★★

I really enjoy Dr. Bobby. He seemed to care a lot about my concerns, and I will say I have been going for chiropractic for my feet for a while, and they do feel 100% better

Review from Google · view on Google
Java Bennett7 reviews
★★★★★

Every therapists I have had at Journey was excellent . I recommend Journey to my friends and family all the time!

  • Price assessment: Reasonable price
  • Services: Service not listed
  • Positive: Quality, Professionalism
  • Payment method: Credit card
Review from Google · view on Google

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