Google reviewers rate Jovie of Miami 4.7 out of 5 based on 61 reviews, with the owner responding to 28 percent of feedback. Customers frequently praise the agency for providing punctual, reliable, and attentive childcare for infants, toddlers, and event guests, noting that caregivers are professional, responsive, and easy to work with. However, some low-star reviews criticize the backup care service for assigning untrained college students to care for young babies and report instances of nannies arriving late or failing to show up.
Google rating: 4.7 out of 5 from 61 reviews (90% five-star).
Reviews on this page: 61 Google reviews (48 with written comments).
Owner responses: the business replied to 28% of reviews.
Most recent review: October 9, 2026.
Service: Nanny Service serving Opa-locka, Florida.
Data from Google, last updated November 12, 2026.
Star ratings
61 Google reviews we collected
4.7of 5
5 stars5590%
4 stars23%
3 stars00%
2 stars00%
1 star47%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
98%praise
Praise8698%
Complaints22%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2225%
Would recommend2225%
Honesty & trust1416%
Speed & response1315%
Quality & results1214%
Communication56%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We've had a wonderful experience with Jovie over the past year caring for our now 2-year-old daughter.”
“I would absolutely recommend Kamila and Jovie Miami to any family looking for dependable and trustworthy childcare support!”
“They are all incredibly kind, caring, attentive, and genuinely wonderful with our daughter.”
“Their team is professional, responsive, and genuinely easy to work with.”
“We had such a wonderful experience with Jovie Miami and our nanny, Kamila.”
“They were sweet, hands on, smart and followed up with me!”
People customers mention
Nannies5 reviews
Rosy4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We've had a wonderful experience with Jovie over the past year caring for our now 2-year-old daughter. We've worked with several caregivers and have consistently had positive experiences across the board. There are three caregivers in particular who we've come to know and love. They are all incredibly kind, caring, attentive, and genuinely wonderful with our daughter.
What I appreciate most is the peace of mind that comes with knowing our daughter is in good hands. We've never had a negative experience with any of the Jovie caregivers, and it's clear that Jovie does a great job selecting quality people.
Age group: Toddler (1–2 yrs)
SaiLocal Guide · 9 reviewsiTotal number of Google reviews Sai has written across all businesses on Google Maps, not just this one.
We’ve had a great experience with Jovie of Miami. Their team is professional, responsive, and genuinely easy to work with. Diego and Maria have both been wonderful throughout and always quick to help whenever needed. Really appreciate their support and the way they work with their clients. Highly recommend!
Price assessment: Great price
Age group: Other
Michele Bauer3 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
We had such a wonderful experience with Jovie Miami and our nanny, Kamila. She was punctual, reliable, and immediately made me feel completely comfortable and at ease.
Kamila did an amazing job keeping the kids engaged, entertained, and happy throughout the day. She was attentive, patient, and helped everything run so smoothly, which allowed me to focus on what I needed to do without worrying.
It was such a relief knowing the kids were in caring and capable hands. I would absolutely recommend Kamila and Jovie Miami to any family looking for dependable and trustworthy childcare support!
Price assessment: Great price
Charlie CastroLocal Guide · 24 reviewsiTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
i had the pleasure of getting 7 great nannies that stood out, 4 that have had most time with my baby, so referencing them as they've cared for my newborn from her 3rd month and still presently as toddler
Arianna, Nerlis, Michaela, Daine were wonderful. They were very compassionate and energetic, and knew fun ways to resonate with a child (Infant to Toddler now). They'd keep my baby stimulated throughout and play with my baby alot, read books to her, and teach her colors and objects displayed in her activity center and books, working on her mobility and sensory. We were very pleased with their ways to tend with our baby and our baby was a happy camper too.
Irima, Naileen and Idelvis were also great making sure my baby was stimulated and happy. They were very attentive, organized, and my baby enjoyed their caring personalities when playing and spending time reading or on stroller walks.
Much thanks for sending these 7 our way in my child's journey. Patricia, the Coordinator does a phenomenal job scheduling to the needs of the client, and scheduling great nannies for your needs
Laura FLocal Guide · 28 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I was using the backup care and Jovie sent a college student who has ZERO experience taking care of my 4mo baby. The nanny was never trained, doesn’t even know how to hold a soft baby, not to mention feed and many other needs. 4mo is so fragile but Jovie told her it’s easier!!! I explained the routine with her such as don’t let the baby choke. She even asked: “that serious? You are scaring me” I don’t dislike the student but think it’s a serious issue with management! I cannot imagine what my baby might experience if any accidents happen!!
Maddie Kaufman7 reviewsiTotal number of Google reviews Maddie has written across all businesses on Google Maps, not just this one.
Jovie provided amazing childcare support at a recent event that I hosted for my nonprofit! They connected us with a fantastic nanny on a short timeline, and provided fun, engaging activities throughout the long day. Highly recommend them for your next event!
Aryn ChapmanLocal Guide · 11 reviewsiTotal number of Google reviews Aryn has written across all businesses on Google Maps, not just this one.
Exceptional Partner in Family-Friendly Event Support
As event producers, we are always seeking partners who uphold the highest standards of service and care—and Jovie has consistently delivered since we began working with them in 2022. They've supported our events nationwide, including for Smile Train and Ruby Central, with a level of excellence that goes far beyond traditional event childcare.
What they offer isn’t just daycare—it's more like a thoughtfully designed day camp. Their team creates engaging, safe, and age-appropriate experiences for children across a wide range of ages, even during long and complex event days. Their ability to integrate seamlessly into our events while providing peace of mind to parents has made them an indispensable part of our production process.
Jovie is a trusted partner we recommend without hesitation.
clotilde bourdon3 reviewsiTotal number of Google reviews clotilde has written across all businesses on Google Maps, not just this one.
I am so lucky to have found Leydis and Irima through the Bright Horizons back up care program. They care for my 3 month old for over a month now and treat her like one of her own. Its very hard to fully trust someone with your baby but I feel so comfortable leaving my baby in their hands!
Tamara Etienne5 reviewsiTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
