Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Joy Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Joy Automotive

Muldraugh, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 80 car detailing services · 4.8★ from 474 Google reviews

📞 Call (270) 319-4671Request a call backWebsite ↗

Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joy Automotive is better than 87% of car detailing services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joy Automotive is better than 87% of car detailing services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joy Automotive is better than 95% of car detailing services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joy Automotive is better than 100% of car detailing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joy Automotive is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joy Automotive is better than 100% of car detailing services.A
100

Reviews for your job

Customers hired Joy Automotive for 8 kinds of job.

Joy Automotive for a/c installation & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C installation & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “A/C installation & repair”

Thomas13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

After taking my car to Readys Automotive for an no start and then finding out that he screwed me over, put wrong parts on it, messed up my A/C and told me it was the wiring harness. I then proceeded to look up other auto shops and saw Joy Automotive. They had great reviews so I decided to bring it to them and let me…

Great priceA/C installation & repairAir conditioningService not listed
Niche2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Can’t recommend these guys enough. If you want honesty/decency, this is the place.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceBrakes
MaryLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great guys! Great work. Trustworthy and I would refer them to anyone hands down!

Reasonable priceA/C installation & repairAir conditioning
RonnieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot recommend Joy Automotive enough! Took my truck in to get my AC fixed after 3 yrs of not having any. They repaired the ac in less than 6 hrs, and their pricing was fantastic. On top of that, I mentioned needing some transmission work, they steered me toward an incredible, trustworthy shop to handle it (Head…

Great priceA/C installation & repair
B2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our AC belt broke on the way to a funeral, I called the local Meineke because they were the ones who installed the AC unit and got a quote of $240 just to replace a $30 belt, I spotted Joys less than a mile from the cemetery, pulled in and explained my situation to Bill. Left the truck and went to the funeral. When…

Great priceA/C installation & repair
Alan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Appointment was made easy and service was done timely. Offers military discount as well.

A/C installation & repair
Wesley13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joy Automotive is a great place to take your car for maintenance and repair. Their prices are reasonable and their service is great. Bill kept me informed all along the way. We got our vehicle back and the AC is working great now. Joy Automotive is the place to go!

Reasonable priceA/C installation & repair
Roberta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Joy Automotive diagnosed the issue with the heater and air conditioner running at the same time. I was told the cost for the repair and the amount of time it would take to complete the job before any work was started. The program was fixed for a reasonable price. I trust Joy Automotive to fix any future automotive issues.

Reasonable priceA/C installation & repair
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Did a great job for me!! I'll b back!!

Reasonable priceGeneral repairs & maintenanceA/C installation & repair
PLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really great guys, very knowledgeable. Will definitely go back.

Great priceA/C installation & repairAir conditioning
MatthewLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joy Automotive is my go to mechanic whenever I have an issue with any of my vehicles. I've been going there for years and wouldn't trust anyone else with my vehicles. I stopped by once because I had a stuck brake caliper and they fit me in and I was out of there a couple of hours later. This past vist they…

Reasonable priceSteering & suspension repairBrakesA/C installation & repair
DavidLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This is how having your car worked on should go. The staff here goes above and beyond. They listen, they have empathy, and they do quality work. We are very happy with the service we got for our vehicle when the alternator went out. As a one vehicle family currently we needed it as quick as possible. There was…

Reasonable priceTiresGeneral repairs & maintenanceA/C installation & repair
Takashia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Bill Team JOY is the very best in automotive repair to include excellent customer service. Thank you so much for taking care of all our family cars, including the 300, Challenger, Titan, Fiesta and the BMW! Now even our kids know that when they have an issue with their car - Call Bill at Joy….Peace of mind for us! We’ve never been disappointed😊.

Reasonable priceExhaustTiresGeneral repairs & maintenance
SpacelyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and courteous staff they have here. You’d be hard pressed to find many shops that is as forthright and respectable as the staff at Joy. Wouldn’t hesitate to take my vehicles here and I’ve been doing so going on 4 years now

Steering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
Alfonso5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joy Automotive truly knows Automotive. I always take my truck for any repairs for a great price.

A/C installation & repairElectrical repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 43%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance44—
Oil change27—
Brakes25—
Auto engine diagnostic24—
Steering & suspension repair20—
Air conditioning18—
Tires17—
A/C installation & repair15—

Compare with

ProShield Auto Spa logoProShield Auto SpaExperts Score 100Muldraugh · 5.00★Auto Everything Katzkin Leather Authorized service center since 1989 Xpell ppf installation logoAuto Everything Katzkin Leather Authorized service center since 1989 Xpell ppf installationExperts Score 99Muldraugh · 5.00★Jones Automotive Detailing logoJones Automotive DetailingExperts Score 98Muldraugh · 5.00★