How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREJoy Automotive
Muldraugh, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 80 car detailing services · 4.8★ from 474 Google reviews
Report card
Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Joy Automotive for 8 kinds of job.
Joy Automotive for auto engine diagnostic
Clear ✕All 24 Google reviews tagged “Auto engine diagnostic” · showing 20
I take ALL of my vehicles to Joy! Very professional and friendly and knowledgeable with all makes. Straight forward and very affordable! I highly recommend Joy!
Bill & Matt are a wonderful team, they took the time to listen to my concerns and schedule me with an appointment that fit my schedule not theirs. When my vehicle went into the shop I arrived about 15 minutes prior to my appointment time. When I walked in they greeted me by name, again ensuring confidents in their…
Great service from the Joy Automotive personnel. Highly recommended, very knowledgeable team.
2 mechanics before told me that my Durango was in need of a used or new motor. Matt did a diagnostic; instead of thousands of dollars, the bill came out in the HUNDREDS!! Oh yeah, LOVE the customer service; from management down to the mechanics!
Good service 👍
Honest and fair! Since we started taking all our vehicles to Joy, we have had no issues with any of them. Military friendly staff and service team that go beyond treating our vehicles like there own. Highly recommend if you want great quality and no BS prices!
Very nice, didn’t try to get me to buy stuff I didn’t need, very respectful, quick service and the price was amazing 😊
Bill Team JOY is the very best in automotive repair to include excellent customer service. Thank you so much for taking care of all our family cars, including the 300, Challenger, Titan, Fiesta and the BMW! Now even our kids know that when they have an issue with their car - Call Bill at Joy….Peace of mind for us! We’ve never been disappointed😊.
Joy’s Auto was very professional. Explained what was wrong. Looked over everything on my Jeep and I will be going back.
These guys are great! I was completely satisfied with their work and their customer service was excellent! Very friendly and knowledgeable! They had it done when they said they would and no extra costs "came up"! I will continue to take my Jeep there!
This shop is clean and the fella's are very personable and professional 👌 Service with a smile
Joy automotive did a great job on my Mercury Milan quick and speedy service and very informative on what service they are providing
I've been doing business with these guys for a while. Seem to be straight up no b.s. and I greatly appreciate that kind of service.
I called,he asked if I was stuck and I said I could get their,so when I show up I let him know whats wrong and just chill with the coffee,awesome people the BEST in kentucky😁😁😁😁Bill and Matt so honest,FAMILY TO ME 👍👍👍
Very professional and courteous staff they have here. You’d be hard pressed to find many shops that is as forthright and respectable as the staff at Joy. Wouldn’t hesitate to take my vehicles here and I’ve been doing so going on 4 years now
I will not take my car anywhere else unless it's something they cannot do. My dad was a mechanic and he taught me what to look for and Joy's Automotive is honest, and very reasonable. I would recommend them them to anybody. They have worked on several of my vehicles and I don't have a single complaint. In this…
Great service. Worked me in for brake repair and high mileage oil change. Staff extremely pleasant and provided excellent service. Will definitely be a return customer.
We recently moved to the area and I brought my car here with a check engine light issue. This shop took a lot of time to investigate and get to the root of the problem. They tried a $30 fix after much research before the much more expensive option. They are timely, professional, and trustworthy.
We were on our way on a camping trip when our van started to act strange. Stopped into Joy and they took great care of us and got us back on the road in a timely fashion. Definitely recommend. Thanks again!!
After meineke told my daughter she needed a new head gasket, and other repairs .. quoting her almost 4000$.. we decided to take it and get a second opinion. Was charged 200$ for them (meineke) to put plugs on it.. (which was never asked for) She took it to Joy and have it looked at. After about 20 minutes they told…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 44 | — |
| Oil change | 27 | — |
| Brakes | 25 | — |
| Auto engine diagnostic | 24 | — |
| Steering & suspension repair | 20 | — |
| Air conditioning | 18 | — |
| Tires | 17 | — |
| A/C installation & repair | 15 | — |
