How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREJoy Automotive
Muldraugh, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 80 car detailing services · 4.8★ from 474 Google reviews
Report card
Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Joy Automotive for 8 kinds of job.
Joy Automotive for general repairs & maintenance
Clear ✕All 45 Google reviews tagged “General repairs & maintenance”
The service and support that I got was really great. They are fast. I taken care of my vehicle and the price was reasonable for the maintenance and work that was done.
Wow!! Bill was awesome in talking care of my car and professionalism is truly unmatched!! He was straight and to the point and the price was very fare. I shall always use Joy Automotive for my car needs. God bless, Pastor Lamar Cole😇
Can’t recommend these guys enough. If you want honesty/decency, this is the place.
I take ALL of my vehicles to Joy! Very professional and friendly and knowledgeable with all makes. Straight forward and very affordable! I highly recommend Joy!
Great communication and great customer service. Highly recommend!
To be honest it was a GREAT Experience and a pleasure to get my 2004 F150 serviced at Joy Automotive. I was referred to them by a fellow Retired Army Brother. Excellent customer service and experience. I will refer everyone I know to Joy Automotive. Fast quality service at a good price.
Easy to make an appointment. Staff was good to work with too.
The best price I could find in town, and the people who own and work there are extremely kind and polite.
Great service from the Joy Automotive personnel. Highly recommended, very knowledgeable team.
Did a great job for me!! I'll b back!!
Bill and his crew are always pleasant and straight to the point. I’m always squeezing car care in between my already packed schedule. It is nice to know I have a trusted mechanic; one I can trust with my car, my money, and my time.
Awesome shop and workers. Bill is an amazing guy. Everyone was so helpful and the repairs are great and the price is phenomenal. A+ 5 Star rated repair facility.
Good service 👍
Honest and fair! Since we started taking all our vehicles to Joy, we have had no issues with any of them. Military friendly staff and service team that go beyond treating our vehicles like there own. Highly recommend if you want great quality and no BS prices!
Very nice, didn’t try to get me to buy stuff I didn’t need, very respectful, quick service and the price was amazing 😊
These guys are great! I had to have my wife’s car and my truck worked on over the last couple of weeks and they took really good care of us. Highly recommend them if you’re in need of good mechanics, good customer service and good people!
This is how having your car worked on should go. The staff here goes above and beyond. They listen, they have empathy, and they do quality work. We are very happy with the service we got for our vehicle when the alternator went out. As a one vehicle family currently we needed it as quick as possible. There was…
Friendly. Thorough. Fast.
This place is great! Their work is always phenomenal, and their prices are very reasonable!
I have been to Joy Automative more than once and everytime I go I jave the best experience. I can trust them to give me a great price and to help me out anyway that they can. Each time they have been straight forward with me and everyone there is super helpful and friendly. Thank you for always helping and getting me back on the road. Thank you!
Fair prices and, more importantly, honest work. They explained what actually needed fixing without trying to upsell. Straightforward, trustworthy, and easy to work with. I’d definitely come back.
Bill Team JOY is the very best in automotive repair to include excellent customer service. Thank you so much for taking care of all our family cars, including the 300, Challenger, Titan, Fiesta and the BMW! Now even our kids know that when they have an issue with their car - Call Bill at Joy….Peace of mind for us! We’ve never been disappointed😊.
I took my Nissan up there because of the motor mounts. It was the Friday before thanksgiving so of course I didn’t expect it to be done until after the holiday. But they had my car ready for pick up the Wednesday before Thanksgiving. They are wonderful people and great customer service! Thank you 🙏
They were able to get us in on short notice and quickly figured out the problem with my car. Got the car back in a couple of days (had to wait for parts). Price was reasonable and staff were friendly. Can't ask for more than that. Would definitely recommend. BTW, don't forget to ask about their military discount.
This shop is clean and the fella's are very personable and professional 👌 Service with a smile
Joy Automotive is my go-to place for automotive repair for my car. The gentlemen in the shop are always courteous, knowledgeable, helpful and honest!
Very friendly and knowledgeable. What really won my repeat business is that they didn't try to upsell me for a more expensive option. They saved me money by giving me the most cost effective option, and they did excellent work. I will absolutely be taking my truck back to Joy Automotive for any further work I will need in the future!
Always nice, always honest…33 years in the military & this is the first time I’ve found a place I trust working on my vehicles. Thanks so much Joy Auto!
I called,he asked if I was stuck and I said I could get their,so when I show up I let him know whats wrong and just chill with the coffee,awesome people the BEST in kentucky😁😁😁😁Bill and Matt so honest,FAMILY TO ME 👍👍👍
Great service!! Very knowledgeable and will take the time to explain in detail about the service you need done. Definitely recommend!!
Very professional and courteous staff they have here. You’d be hard pressed to find many shops that is as forthright and respectable as the staff at Joy. Wouldn’t hesitate to take my vehicles here and I’ve been doing so going on 4 years now
Great service and price.
Unbelievably good service and helpful staff, they're my new go-to.
My Husband and I needed a replacement of a headlight and Bill came to the rescue! Very professional and great customer service! Anyone in his area please take advantage of his Great Services! Great brief conversations too! Thanks Bill!
I will not take my car anywhere else unless it's something they cannot do. My dad was a mechanic and he taught me what to look for and Joy's Automotive is honest, and very reasonable. I would recommend them them to anybody. They have worked on several of my vehicles and I don't have a single complaint. In this…
Had to get my radiator replaced in a hurry while on TDY and I knew the minute Bill answered the phone that I chose the right place. He and Gabriel were exceptionally helpful and worked hard to get me back on the road ASAP. I would absolutely recommend them!
This place was awesome. Everyone is super nice and seem to really know what they’re doing. Took my husbands truck up there and got several things fixed. They found a leak from our ac that a place in Missouri couldn’t find. They even showed me where it was. Definitely making them my go to for auto needs. Thanks again.
Great service. Worked me in for brake repair and high mileage oil change. Staff extremely pleasant and provided excellent service. Will definitely be a return customer.
Everyone at this shop is awesome! Very professional customer service and extremely well maintained shop. They provided very timely repairs to my vehicle and kept me updated on the progress. I highly recommend this shop for any repairs you need, they will not disappoint. Thank you guys for everything!
Highly recommend this place!!
Great family run business. Fair price and owners lil brother did the repairs. They are squared away and fair on price. Thanks guys for excellent auto service for our military service members. Keep up the good work.
We recently moved to the area and I brought my car here with a check engine light issue. This shop took a lot of time to investigate and get to the root of the problem. They tried a $30 fix after much research before the much more expensive option. They are timely, professional, and trustworthy.
Super fast and friendly service. I have had really bad experiences at repair shops in the area but Bill took care of me and had my vehicle ready and repaired in less than 2 hours. Will absolutely be back for future needs!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 44 | — |
| Oil change | 27 | — |
| Brakes | 25 | — |
| Auto engine diagnostic | 24 | — |
| Steering & suspension repair | 20 | — |
| Air conditioning | 18 | — |
| Tires | 17 | — |
| A/C installation & repair | 15 | — |
