How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREJoy Automotive
Muldraugh, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 80 car detailing services · 4.8★ from 474 Google reviews
Report card
Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Joy Automotive for 8 kinds of job.
Joy Automotive for oil change
Clear ✕All 27 Google reviews tagged “Oil change” · showing 20
Joy Automotive is my go to place. Awesome staff. I have never had a bad experience. They explain everything upfront and the cost is provided upfront. I highly recommend them to anyone
Can’t recommend these guys enough. If you want honesty/decency, this is the place.
I take ALL of my vehicles to Joy! Very professional and friendly and knowledgeable with all makes. Straight forward and very affordable! I highly recommend Joy!
Excellent service from start to finish! I came in for an oil change, tire rotation, and a tire plug, and everything was completed quickly and professionally. The staff was friendly, honest, and took the time to explain everything without any pressure. Women drivers can feel confident bringing their vehicles…
To be honest it was a GREAT Experience and a pleasure to get my 2004 F150 serviced at Joy Automotive. I was referred to them by a fellow Retired Army Brother. Excellent customer service and experience. I will refer everyone I know to Joy Automotive. Fast quality service at a good price.
Bill & Matt are a wonderful team, they took the time to listen to my concerns and schedule me with an appointment that fit my schedule not theirs. When my vehicle went into the shop I arrived about 15 minutes prior to my appointment time. When I walked in they greeted me by name, again ensuring confidents in their…
Great service from the Joy Automotive personnel. Highly recommended, very knowledgeable team.
Very professional Fast & efficient Meets all of my needs
We take all of our vehicles to Joy. They are incredibly professional, adept, and attentive. They have a rare ability to not only work the issues we may have with one of our cars, but if they can’t, they help us find someone who can. I do not typically leave reviews for businesses, but I truly appreciate what Bill…
Honest and fair! Since we started taking all our vehicles to Joy, we have had no issues with any of them. Military friendly staff and service team that go beyond treating our vehicles like there own. Highly recommend if you want great quality and no BS prices!
Very nice, didn’t try to get me to buy stuff I didn’t need, very respectful, quick service and the price was amazing 😊
This is how having your car worked on should go. The staff here goes above and beyond. They listen, they have empathy, and they do quality work. We are very happy with the service we got for our vehicle when the alternator went out. As a one vehicle family currently we needed it as quick as possible. There was…
Couldn’t figure out what was wrong with my car and I was able to set a fast appointment and get it looked at and they were able to fix it with a fast turn around!!! Definitely will be going back if anything else were to happen!!
Bill Team JOY is the very best in automotive repair to include excellent customer service. Thank you so much for taking care of all our family cars, including the 300, Challenger, Titan, Fiesta and the BMW! Now even our kids know that when they have an issue with their car - Call Bill at Joy….Peace of mind for us! We’ve never been disappointed😊.
Great, fast service. Very friendly staff. Reputable and easy to work with.
These guys are great! I was completely satisfied with their work and their customer service was excellent! Very friendly and knowledgeable! They had it done when they said they would and no extra costs "came up"! I will continue to take my Jeep there!
This shop is clean and the fella's are very personable and professional 👌 Service with a smile
Joy Automotive is my go-to place for automotive repair for my car. The gentlemen in the shop are always courteous, knowledgeable, helpful and honest!
Great service!! Very knowledgeable and will take the time to explain in detail about the service you need done. Definitely recommend!!
Joy Automotive has always done great work. Their labor rates are very competitive. Overall, I am very satisfied with their professionalism, workmanship and pricing. I will continue to use their services as long as they are needed. Thank you
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 44 | — |
| Oil change | 27 | — |
| Brakes | 25 | — |
| Auto engine diagnostic | 24 | — |
| Steering & suspension repair | 20 | — |
| Air conditioning | 18 | — |
| Tires | 17 | — |
| A/C installation & repair | 15 | — |
