How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREJoy Automotive
Muldraugh, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 80 car detailing services · 4.8★ from 474 Google reviews
Report card
Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Joy Automotive for 8 kinds of job.
Joy Automotive for tires
Clear ✕All 18 Google reviews tagged “Tires”
Professional, friendly, and efficient! They went above and beyond to help with my vehicle repairs (brakes, tires, and 4x motor mount replacements), all within a timely manner! Promptly reached out with any, out of their hands problems, and resolved them.
Excellent service from start to finish! I came in for an oil change, tire rotation, and a tire plug, and everything was completed quickly and professionally. The staff was friendly, honest, and took the time to explain everything without any pressure. Women drivers can feel confident bringing their vehicles…
Very professional, details explained well.
Bill and his crew are always pleasant and straight to the point. I’m always squeezing car care in between my already packed schedule. It is nice to know I have a trusted mechanic; one I can trust with my car, my money, and my time.
The first appointment was for them to see what I needed to have done. Bill explained everything that needed immediate attention. I will have some more work done later on and will recommend Joy Automotive to everyone that need car repairs done.
Honest and fair! Since we started taking all our vehicles to Joy, we have had no issues with any of them. Military friendly staff and service team that go beyond treating our vehicles like there own. Highly recommend if you want great quality and no BS prices!
This is how having your car worked on should go. The staff here goes above and beyond. They listen, they have empathy, and they do quality work. We are very happy with the service we got for our vehicle when the alternator went out. As a one vehicle family currently we needed it as quick as possible. There was…
Great service!! Was told by another mechanic i needed certain work done, but when Joy Automotive looked, there was nothing wrong with my truck. Just needed some new tires, saving me money. They applied the new tires and my truck is running smooth again!!!
Bill Team JOY is the very best in automotive repair to include excellent customer service. Thank you so much for taking care of all our family cars, including the 300, Challenger, Titan, Fiesta and the BMW! Now even our kids know that when they have an issue with their car - Call Bill at Joy….Peace of mind for us! We’ve never been disappointed😊.
These guys are great! I was completely satisfied with their work and their customer service was excellent! Very friendly and knowledgeable! They had it done when they said they would and no extra costs "came up"! I will continue to take my Jeep there!
Excellent work, I’ve been affiliated since the opening day, i believe they are the hallmark of their profession in this community
I called,he asked if I was stuck and I said I could get their,so when I show up I let him know whats wrong and just chill with the coffee,awesome people the BEST in kentucky😁😁😁😁Bill and Matt so honest,FAMILY TO ME 👍👍👍
Joy Automotive truly is the best vehicle maintenance service station in the greater radcliff and Elizabethtown area. Bill and his crew of mechanics, are very welcoming, LIsten to your worries and concerns and treat you with kindness, dignity, and respect. They are very through in their work and will call you before…
Without a doubt, the best automotive place I’ve been to. Customer service was outstanding and precise. Brought my vehicle in 15 min early, and they got it in right away. During my time here in KY, this will be my go to automotive shop!
Excellence at its finest! Top notch service. Best place in town!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 44 | — |
| Oil change | 27 | — |
| Brakes | 25 | — |
| Auto engine diagnostic | 24 | — |
| Steering & suspension repair | 20 | — |
| Air conditioning | 18 | — |
| Tires | 17 | — |
| A/C installation & repair | 15 | — |
