Google reviewers rate JP Roofing & Solutions LLC five stars based on 160 reviews, noting that the owner responds to every comment. Customers frequently highlight punctuality, clear communication, and fair pricing for roof, siding, and gutter projects. Many appreciate the staff’s willingness to explain processes and provide progress photos during construction. One low-star review criticizes the company for failing to respond to a job request, describing the lack of communication as unprofessional.
Google rating: 5.0 out of 5 from 160 reviews (99% five-star).
Reviews on this page: 160 Google reviews (143 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 30, 2026.
Service: Roof Cleaning Company serving Waterloo, Iowa.
Data from Google, last updated November 2, 2026.
Star ratings
160 Google reviews we collected
5.0of 5
5 stars15999%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 143 written reviews
99%praise
Praise36699%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7921%
Quality & results6818%
Would recommend6818%
Speed & response6417%
Price & value3810%
Communication3710%
Honesty & trust164%
What customers talk about
We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From start to finish they were professional and great to work with.”
“Their attention to detail on things that didn’t even cross our minds is insane.”
“were so impressed with their communication and customer service that we recommended them to my in-laws after they had trouble getting a response from…”
“Carlos was easy to work with, spoke in a way that my roof situation made sense to me, and provided an effective and timely solution for our home.”
“…— professional, patient, and clear in their communication, even when delays came up on the insurance side.…”
“They did an excellent job including some siding repair for a very reasonable price.”
“Lucy also kept us updated and was always available whenever we had questions.”
“If you want a timely, professional, and trustworthy team, save yourself the hassle of calling around and just call JP Roofing.”
People customers mention
Christian6 reviews
Chino6 reviews
Portillo5 reviews
Denise3 reviews
Donis3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Carlos was easy to work with, spoke in a way that my roof situation made sense to me, and provided an effective and timely solution for our home. Carlos embodies “roofing and solutions” very well.
Services: Roof inspection, Roof repair
Response from the owner · 2 days ago
Thank you for the kind words! We’re glad Carlos made your roof situation easy to understand and provided a timely solution for your home. We truly appreciate your trust in JP Roofing and your recommendation!
C
conor luck1 reviewiTotal number of Google reviews conor has written across all businesses on Google Maps, not just this one.
I would recommend JP roofing to anyone! Jose was great to work with and answered every question we had! From start to finish they were professional and great to work with. Our roof, siding and gutters turned out great! Very timely, always answered the phone and made sure we were satisfied with the work every step of the way. The picture updates along every step were an added bonus.
Price assessment: Great price
Price: $25,000–30,000
Services: Roof inspection, Roof repair, Roof damage repair, Service not listed
Response from the owner · 2 days ago
Thank you for the great review and recommendation! We’re glad Jose and our team made the process smooth and kept you informed every step of the way. We’re happy you’re satisfied with your new roof. We truly appreciate your trust in JP Roofing!
B
Brooke K.1 reviewiTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
JP Roofing and Solutions was incredibly helpful, kind, and professional throughout the entire process. We found out we needed a new roof because of hail damage, and Jose was great to work with from start to finish. Lucy also kept us updated and was always available whenever we had questions.
What stood out most to my husband and me was how responsive they were. Whenever we reached out, they got back to us quickly and made us feel well taken care of. We were so impressed with their communication and customer service that we recommended them to my in-laws after they had trouble getting a response from another construction company about their roof and siding. They’ve also been very happy with JP Roofing and Solutions and are currently in the process of having their roof and siding repaired.
We highly recommend JP Roofing and Solutions, especially Jose and Lucy. They made the whole experience easy and stress-free!
Price assessment: Reasonable price
Price: $15,000–20,000
Response from the owner · 5 days ago
Thank you for the wonderful review and recommendation! We’re glad Jose and Lucy made your hail damage repair process smooth and stress free. We truly appreciate your trust in JP Roofing and are grateful for the opportunity to help your family with their roofing and siding needs!
C
Cory Jeys7 reviewsiTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
Denise and the whole team were absolutely amazing to work with. From start to finish they were there for every question, every thought, every process. Constantly checking in to make sure we were happy! Their attention to detail on things that didn’t even cross our minds is insane. They really do an amazing job!
Response from the owner · a month ago
Thank you for the wonderful review! We’re so glad Denise and the entire team were there to support you throughout the process. We truly appreciate your trust and kind words!
B
Bill Myers1 reviewiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
They were very friendly and easy to work with. The workers were an extremely competent and accommodating crew. My siding looks fantastic
Price assessment: Reasonable price
Price: $15,000–20,000
Services: Service not listed
Response from the owner · a month ago
Thank you for the great review! We’re glad our team made the process easy and that you’re happy with your new siding. We truly appreciate your feedback!
T
Tiffini Prunty2 reviewsiTotal number of Google reviews Tiffini has written across all businesses on Google Maps, not just this one.
I was impressed by how clean they kept the workspace. Not only was the customer service amazing, but they also went above and beyond by helping me with my hail damage. Thank you for the incredible work!
Price assessment: Reasonable price
Services: Roof repair, Roof damage repair
Response from the owner · a month ago
Thank you for the kind words! We’re glad you had a great experience with our team and that we could help with your hail damage. We’re proud to provide quality hail damage repair services and truly appreciate your feedback!
D
Dan10 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Absolute best experience from start to finish. Highly recommend to anyone needing roof replacement.
Response from the owner · a month ago
Thank you for the kind words! We’re so glad you had a great experience from start to finish. We’re proud to provide quality roof replacement services and truly appreciate your recommendation!
M
Mirsada Ibradzic5 reviewsiTotal number of Google reviews Mirsada has written across all businesses on Google Maps, not just this one.
After calling several local roofing companies, we were starting to feel frustrated. A few never even called us back, others were booked out over a month, and a couple just didn't come across as professional.
JP Roofing was a breath of fresh air from start to finish. They arrived right when they said they would, showing a level of punctuality and respect for our time that is rare these days.
Navigating insurance can be overwhelming, but their team was extremely knowledgeable and walked us step-by-step through the insurance claim process, making the entire experience completely hassle-free.
The quality of the work on both our roof and gutters is top-notch. The entire crew was friendly, efficient, and worked with great attention to detail. Once the job was finished, they did a phenomenal cleanup—you wouldn't have even known they were there, except for the stunning new roof and gutters!
If you want a timely, professional, and trustworthy team, save yourself the hassle of calling around and just call JP Roofing. Highly recommended!
Price: $20,000–25,000
Services: Roof repair
Response from the owner · a month ago
Thank you for sharing your experience with us! We’re glad our team made the insurance claim process easier and delivered quality work on your new roof and gutters. We’re proud to provide quality roof repair service and truly appreciate your recommendation!
T
Tom KirkleLocal Guide · 21 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
We are very glad we went with JP Roofing. Edgar genuinely knows his stuff and took the time to explain the entire process. The crew did a great job on our roof install and clean up. I will be giving them a call for future gutters/siding work. I highly recommend them for quality work and great communication.
Price assessment: Reasonable price
Price: $20,000–25,000
Services: Roof repair, Skylight installation
Response from the owner · a month ago
Thank you for the great review! We’re glad Edgar and our crew made your roof repair project smooth from start to finish. We appreciate your recommendation and look forward to helping with your future gutters and siding work!
C
Cindy2 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
JP Roofing is wonderful to work with, prompt, courteous and efficient. A special shoutout to Denise as she was so pleasant and kind to this widow in making decisions about design and color that will go with the new siding that will come later. Denise also worked so well with the adjuster which made it easier for me. Can I say the pictures they send during construction are just fantastic to see, all that is happening on the roof thru out the process of tear off until finished. Will always highly recommend them! Also want to add that they do a wonderful job with cleanup also!
Thank you so much for your kind words and for taking the time to share your experience! We’re especially glad Denise was able to make the process easier, from helping with design and color decisions to working with your adjuster. We’re also happy to hear that the construction photos and cleanup made a difference throughout the project. Whether it’s a roof inspection, roof repair, or roof damage repair, our team is here to make the process as smooth and transparent as possible. We truly appreciate your recommendation!
