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Jrtireschatt

Auto repair shop · Chattanooga, TN · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%32+2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 98 tire shopsPosition by Experts Score among all companies we track in this category. · better than 51%
4.8 ★★★★★ 58 Google reviews · 11 photos
95%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2026latest review

Jrtireschatt at a glance

Customers consistently describe the shop as fast, with many noting they were serviced in under thirty minutes, often on Sundays or near closing time. Reviewers highlight reasonable pricing for services like tire replacement, mounting, and plugging, along with friendly and helpful communication. The primary criticism from low-star reviews is a perceived high cost for simple tire plugging, although the business owner has not replied to any of the fifty-eight Google reviews.

  • Google rating: 4.8 out of 5 from 58 reviews (95% five-star).
  • Reviews on this page: 58 Google reviews (45 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Tire Shop serving Chattanooga, Tennessee.

Data from Google, last updated November 2, 2026.

Score profile vs other tire shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction83Reliability78Craft & service–Value100Momentum100Replies to reviews32Satisfaction: 83 (median 82)Reliability: 78 (median 76)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 32 (median 44)
JrtireschattTire Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jrtireschatt: 83/100 on this factor. Category median: 82.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jrtireschatt: 78/100 on this factor. Category median: 76.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Jrtireschatt: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jrtireschatt: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Jrtireschatt: 32/100 on this factor. Category median: 44.D
32

Bar = this company · dark tick = category median.

Star ratings

58 Google reviews we collected

  • 5 stars5595%
  • 4 stars00%
  • 3 stars12%
  • 2 stars00%
  • 1 star23%

Praise vs complaints

Phrases our text analysis found in 45 written reviews

  • Praise69100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1179%
  • Reasonable321%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2029%
  • Price & value1522%
  • Quality & results1217%
  • Staff & attitude1116%
  • Would recommend710%
  • Honesty & trust46%

What customers talk about

We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…e on a Sunday afternoon I really needed a tire i texted they answered immediately and told me they had what I need they even held the place open a lit…”
  • “They started working on it right away and got me going again for an extremely reasonable price.”
  • “Great guy helped us with Tesla after Walmart said they fixed it and completely didnt”
  • “He was so kind and helpful with fast, reliable service.”
  • “I highly recommend tjis tire shop for whoever is in need of a good use tire.”
  • “Quick efficient, and I trust him and his guys to not mess up something like can happen at the big tire stores, or trying charging for nonsense.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Jrtireschatt for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Ben7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★

It was pretty late on a Sunday afternoon I really needed a tire i texted they answered immediately and told me they had what I need they even held the place open a little longer to wait for me to get there great people!

Great price
JohnLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jr got me in at the last minute, when I called on Sunday at 2;30, he told me come on. Quick efficient, and I trust him and his guys to not mess up something like can happen at the big tire stores, or trying charging for nonsense. If you are in need of tire changes or buying tires, this is the place. I will be back on the future.

Customer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's review
Kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were able to replace my tire in under 15 minutes, the quickest I have ever been in and out of an auto shop. Prices were incredibly reasonable as well.

Great priceTires
Parker1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great guy helped us with Tesla after Walmart said they fixed it and completely didnt

George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was traveling from NH to TX when my rear strut failed 3pm Sunday afternoon. They started working on it right away and got me going again for an extremely reasonable price. Good honest work. Straight shooter. I can't say enough how thankful I am that God provided through this shop.

Great priceSteering & suspension repair
LynnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Close to closing time on a Sunday and staff stays and helped us out!!! Great guys!!!

Great priceService not listed

Photos

Customer reviews

4.8 ★★★★★ 58 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ben Fahey7 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was pretty late on a Sunday afternoon I really needed a tire i texted they answered immediately and told me they had what I need they even held the place open a little longer to wait for me to get there great people!

  • Price assessment: Great price
John EavesLocal Guide · 11 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jr got me in at the last minute, when I called on Sunday at 2;30, he told me come on. Quick efficient, and I trust him and his guys to not mess up something like can happen at the big tire stores, or trying charging for nonsense. If you are in need of tire changes or buying tires, this is the place. I will be back on the future.

Sreyas Reddy7 reviewsTotal number of Google reviews Sreyas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service! Speedy and friendly. 10/10 would recommend

  • Price assessment: Great price
Luis Chestaro8 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you G

  • Price assessment: Great price
  • Services: Air & cabin filter replacement, Tires
Daddy Jaymoneyz1 reviewTotal number of Google reviews Daddy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great tires low price and very fast

  • Price assessment: Great price
  • Services: Tires
Tomas Mendez1 reviewTotal number of Google reviews Tomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They give us the best service and also fast.

Kate McGinley3 reviewsTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were able to replace my tire in under 15 minutes, the quickest I have ever been in and out of an auto shop. Prices were incredibly reasonable as well.

  • Price assessment: Great price
  • Services: Tires
Parker Mullens1 reviewTotal number of Google reviews Parker has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great guy helped us with Tesla after Walmart said they fixed it and completely didnt

George Mildner5 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was traveling from NH to TX when my rear strut failed 3pm Sunday afternoon. They started working on it right away and got me going again for an extremely reasonable price. Good honest work. Straight shooter. I can't say enough how thankful I am that God provided through this shop.

  • Price assessment: Great price
  • Services: Steering & suspension repair
Lynn KoopmannLocal Guide · 22 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Close to closing time on a Sunday and staff stays and helped us out!!! Great guys!!!

  • Price assessment: Great price
  • Services: Service not listed

Jrtireschatt on Google Maps →

Business details

  • Address: 1903 E 23rd St, Chattanooga, TN 37404
  • Website: jrtireschatt.com
  • Service area: Chattanooga, TN