Pest control service · Las Vegas, NV · reviewed since 2011
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%13+0.9Craft & service penalty93−0.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 81 termite control servicesiPosition by Experts Score among all companies we track in this category. · better than 20%
4.9★★★★★1,958 Google reviews · 15 photos
94%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$83typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate JS Pest Control 4.9 out of 5 based on 1958 reviews. Customers frequently praise technicians for punctuality, professional communication, and thorough pest removal services like termite inspections and rodent exclusion. Recurring themes include same-day availability and fair pricing. However, some low-star reviews cite driving safety concerns, billing disputes for missed appointments, and aggressive office calls regarding payment issues.
Google rating: 4.9 out of 5 from 1,958 reviews (94% five-star).
Reviews on this page: 1,958 Google reviews (1,336 with written comments, 8 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 31, 2026.
Service: Termite Control Service serving Las Vegas, Nevada.
Data from Google, last updated November 2, 2026.
Score profile vs other termite control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
JS Pest ControlTermite Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JS Pest Control: 89/100 on this factor. Category median: 92.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JS Pest Control: 86/100 on this factor. Category median: 91.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JS Pest Control: 93/100 on this factor. Category median: 97.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JS Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JS Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JS Pest Control: 13/100 on this factor. Category median: 93.F
13
Bar = this company · dark tick = category median.
Star ratings
1,958 Google reviews we collected
4.9of 5
5 stars1,84194%
4 stars663%
3 stars70%
2 stars90%
1 star352%
Praise vs complaints
Phrases our text analysis found in 1,336 written reviews
98%praise
Praise2,12898%
Complaints442%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price9731%
Reasonable19261%
Overpriced62%
Not sure206%
$83-8% vs typical termite control services
Middle half of what 239 customers paid ($63–$126) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude65830%
Speed & response50023%
Quality & results39018%
Would recommend22911%
Communication1527%
Price & value1346%
Honesty & trust1095%
What customers talk about
We read 1,336 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is thorough and is verry knowledgeable concerning any type of bug.”
“Jc pest control the product not working they are coming to my house 3 time but I'm still seeing bed bug and the manager no polite”
“Jackie returned my inquiry immediately and got me squared away.”
“Well I called, left tons of messages and he never returned my calls.”
“Durand was professional and super quick and thorough.”
“Given the treatment was super fast and didnt resolve the issue, I can't rate them high.”
“I highly recommend using them if you want your bugs gone for good.”
“I’ll never use them again and be sure and let all know their sprays are worthless!”
“Jeremy was great explaining the different bugs his spray kills.”
“e got back to me pretty quickly and came to the house, and could not explain to me why he would walk across half the yard to make a big mess or why ne…”
“They are professional, reliable and honest and gave us fair pricing on several jobs and military discounts too”
“I got ripped off twice.”
“Jeremy is an honest technician with excellent customer service skills.”
“They are also dishonest because after the first appointment the bug man gave me a paper to sign and said it was the receipt.”
People customers mention
Jeff24 reviews
Ricky16 reviews
Leo15 reviews
Craig14 reviews
Kevin13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired JS Pest Control for 8 kinds of job. Pick one to see what they paid and said.
CChristinaLocal Guide · 57 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Jeremy, a service technician with JS Pest Control completed a Termite Inspection on our residential property. Jeremy is an honest technician with excellent customer service skills. He went above and beyond by introducing himself, then provided details of what he would be doing in our home, during the Termite…
Paid $120–140Reasonable priceTermite inspection
RRebecca12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The technician was so very nice and efficient. I really liked him. JS Pest came out the same day I called. I am grateful to them because of ants in my house. Thank you JS Peat Control!
Paid $80–100Great price
DDeAnna8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Mark and TJ are the absolute best, been keeping my home pest free for more than 5 years now. 10 out of 10, definitely recommend.
Paid $60–80Reasonable priceGeneral pest inspectionCockroach extermination
CCathy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We always get great service from Cory. He is thorough and is verry knowledgeable concerning any type of bug. We are so happy with Cory, who has been our 'bug man' for years. A big shout out to Cory and JS Pest Control.
Paid $40–60Reasonable priceGeneral pest inspection
VValenciaLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I highly recommend JS Pest Control! From start to finish, excellent customer service! Jackie returned my inquiry immediately and got me squared away. Everything happened as she said it would. Durand was professional and super quick and thorough. I will use them in the future. Thank you for such great service!
Paid $80–100Reasonable price
Llinda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I have the best guy TJ. He is always polite and friendly. He is very professional and fast.
I really appreciate his service because he has NEVER been late. This is extremely important to me because I run a business also.
He is simply the best!!
Paid $40–60Reasonable priceGeneral pest inspection
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
C
Christina Van Sickle ZeddiesLocal Guide · 57 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Jeremy, a service technician with JS Pest Control completed a Termite Inspection on our residential property. Jeremy is an honest technician with excellent customer service skills. He went above and beyond by introducing himself, then provided details of what he would be doing in our home, during the Termite Inspection. When he completed the inspection, he provided us a verified copy of what he had completed. 5/5
Price assessment: Reasonable price
Price: $120–140
Services: Termite inspection
Pest type: Other
S
Sharon Chatterley9 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
The technician was so very nice and efficient. I really liked him. JS Pest came out the same day I called. I am grateful to them because of ants in my house. Thank you JS Peat Control!
Price assessment: Great price
Price: $80–100
Pest type: Ants
D
DeAnna Brooks8 reviewsiTotal number of Google reviews DeAnna has written across all businesses on Google Maps, not just this one.
We always get great service from Cory. He is thorough and is verry knowledgeable concerning any type of bug. We are so happy with Cory, who has been our 'bug man' for years. A big shout out to Cory and JS Pest Control.
Price assessment: Reasonable price
Price: $40–60
Services: General pest inspection
Pest type: Ants
R
Robert Whipple4 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
