JSB /Roofing Specialist logo

JSB /Roofing Specialist

Roofing contractor · Waterloo, IA

5.0 ★★★★★ 88 Google reviews · 22 photos
98%five-star reviews
99%reviews answered by the owner
Oct 2026latest review

JSB /Roofing Specialist at a glance

Google reviewers rate JSB /Roofing Specialist five stars based on eighty-eight reviews, noting the owner responds to ninety-nine percent of feedback. Customers describe services including metal roof installation, siding, gutters, and skylights, frequently citing punctuality, clear communication, and fair pricing as key themes. Recurring observations highlight thorough cleanup and attention to detail, with no common criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 88 reviews (98% five-star).
  • Reviews on this page: 88 Google reviews (66 with written comments, 6 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Roof Cleaning Company serving Waterloo, Iowa.

Data from Google, last updated November 2, 2026.

Star ratings

88 Google reviews we collected

  • 5 stars8698%
  • 4 stars22%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 66 written reviews

  • Praise166100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend3923%
  • Quality & results3521%
  • Staff & attitude2817%
  • Speed & response2817%
  • Communication1811%
  • Price & value148%
  • Honesty & trust42%

What customers talk about

We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…well, delivers excellent craftsmanship, and makes the process easy, I highly recommend Jarett and the team at JSB Roofing.…”
  • “They did a great job and cleaned up after they were done.”
  • “Jarett was fantastic to work with—knowledgeable, professional, and responsive.”
  • “The team was professional, responsive, and easy to work with from start to finish.”
  • “Jarett was great to work with, had excellent communication.”
  • “Jerry was the most reasonably priced estimate I got.”
  • “If you’re looking for a reliable roofing company that truly cares about its customers, I highly recommend JSB Roofing!”

People customers mention

  • Jerry 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 88 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Terry Abels2 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jarrett was great to work with. They did a great job and cleaned up after they were done. The new sky lights are awesome. I will hire them again.

  • Price assessment: Reasonable price
  • Price: $5,000–10,000
  • Services: Roof repair for storm & wind damage
Amanda Lynch1 reviewTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jarett was great to work with, had excellent communication. Highly recommended working with JSB!

Response from the owner · Edited a month ago

Thanks Amanda, We really appreciate you taking the time out of your day to leave us a great review. We work hard to keep communication clear and provide a great experience for each customer. We’re glad you had a great experience with Jarett and the JSB team ! Thanks again for choosing JSB !

Cindy Skerik6 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jerry is awesome. Keeps working on a problem until it has been fixed. Exceptional customer service.

  • Price assessment: Great price
  • Services: Roof repair for storm & wind damage
Response from the owner · a month ago

Thank you so much Cindy ! We appreciate you for taking the time to leave a great review . It was a pleasure working with you and Bruce . I’m glad we were able to take care of your roofing needs . Thanks for choosing JSB!

Karen Johnson1 reviewTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent skilled workers. Loved the personal attention to take the time to let me communicate with them as to what I wanted. They went above and beyond on the chimney to get it just right. They executed to my exact expectations. Nicest people to work with. I couldn’t be happier with the results!

  • Price assessment: Reasonable price
  • Price: $10,000–15,000
  • Services: Roof installation
Response from the owner · a month ago

Thank you so much Karen! We truly appreciate your kind words and are so glad you’re happy with the finished roof and chimney. It was a pleasure working with you and we appreciate you trusting JSB Roofing to get everything done exactly how you imagined! Thanks again for trusting us and taking the time to leave such a great review! We hope you enjoy your beautiful new roof for many yrs !

Cindy Wilson6 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently had my roof, siding, gutters, and garage door replaced by JSB Roofing, and I couldn't be happier with the experience. Jarett was fantastic to work with—knowledgeable, professional, and responsive. He kept me informed throughout the entire project and made sure everything stayed on track. The work was completed on time as promised, and I am very happy with the results. The crews were hardworking, respectful, and did an excellent job. My home looks amazing, and it's clear they take pride in their work. If you're looking for a contractor who communicates well, delivers excellent craftsmanship, and makes the process easy, I highly recommend Jarett and the team at JSB Roofing. Thank you for a job well done!

  • Services: Gutter repairs, Roof repair for storm & wind damage
Response from the owner · a month ago

Thank you so much, Cindy, For taking the time to leave such a thoughtful 5 star review! It was a pleasure working on your Roof, Siding, Gutters, and Garage door projects on your home in Cedar Falls. We appreciate your trust in Jarett and the entire JSB team! Our goal on every project is to make the process as smooth as possible, Communicate clearly, and leave our clients with work we are proud to stand behind . Hearing that you were happy with both the process and the finish product means a lot to the entire team! Thank you.

Olivia Blum2 reviewsTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with JSB Roofing! The team was professional, responsive, and easy to work with from start to finish. They communicated clearly throughout the entire process and completed the job efficiently while paying attention to detail. The quality of their work exceeded our expectations, and the finished roof looks amazing. If you’re looking for a reliable roofing company that truly cares about its customers, I highly recommend JSB Roofing!

Response from the owner · a month ago

Thanks Olivia!

Angie Runquist4 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

JSB crew did an excellent job on our roof. We have no complaints. Gentry was great about his communication with us on getting everything set up and his patience in waiting for our insurance company to come through with the funds for the job.

  • Price assessment: Great price
  • Price: $6,000–8,000
  • Services: Roof repair for storm & wind damage, Roof inspection
Response from the owner · 5 months ago

Thank you ,Angie, for the great review. Gentry and the team work hard to make the experience with the insurance process and the installation of your new metal roof process as simple and stress- free as possible and we appreciate you noticing .

Lynn Powell5 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Guys Did a great job.

  • Price assessment: Great price
  • Price: $1–2,000
  • Services: Roof repair
Response from the owner · 5 months ago

Thanks ,Lynn ,I’m glad we could help out with your roof repairs!

Allison Gallery2 reviewsTotal number of Google reviews Allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my old roof replaced with a metal one two years ago. Jerry was the most reasonably priced estimate I got. He suggested a modification to the flat part of my roof to make it more efficient at shedding water and snow. His crew got the job done quickly and made sure the area was cleaned up when they were done. Jerry was helpful getting me the info I needed to turn in to my insurance company.

Response from the owner · 5 months ago

Thanks Allison , Jerry and the crew work hard to provide a long lasting metal roof solution for our you and your home. And we appreciate you noticing and leaving this great review !

Justine Tafolla10 reviewsTotal number of Google reviews Justine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome job, delivered exactly what they said they would do, highly recommend

  • Price assessment: Reasonable price
Response from the owner · 6 months ago

Thank you. Justine! We appreciate you trusting us with your roof project in Oelwein Iowa. We're glad you had a great experience always happy to help!

JSB /Roofing Specialist on Google Maps →

Business details