Good experience..

Jules Estate Buyers, Inc.
Jules Estate Buyers, Inc. at a glance
Google reviewers rate Jules Estate Buyers highly for professional, friendly, and efficient service during in-person jewelry sales. Customers frequently praise the clear explanations of the buying process, fair pricing, and immediate payouts, often noting a lack of sales pressure. However, some lower-rated reviews criticize offers as significantly below market value, describing the pricing as comparable to scrap metal rates and occasionally mentioning condescending staff interactions.
- Google rating: 4.9 out of 5 from 2,080 reviews (94% five-star).
- Reviews on this page: 2,080 Google reviews (1,609 with written comments, 11 with photos).
- Owner responses: the business replied to 43% of reviews.
- Most recent review: November 10, 2026.
- Service: Real Estate Appraiser serving St. Charles, Missouri.
Data from Google, last updated November 11, 2026.
Star ratings
2,080 Google reviews we collected
- 5 stars1,94794%
- 4 stars884%
- 3 stars151%
- 2 stars121%
- 1 star181%
Praise vs complaints
Phrases our text analysis found in 1,609 written reviews
- Praise2,70199%
- Complaints231%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,08840%
- Price & value47718%
- Speed & response29611%
- Quality & results28711%
- Would recommend2329%
- Communication2268%
- Honesty & trust1184%
What customers talk about
We read 1,609 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The two representatives at Worthington Jewelers were very kind and professional!”
“To say the least, in my world, that is not professional and not good business sense.”
“I’m impressed with how easy they make the sale and how fair their pricing seems to be.”
“50% of spot isn't just a rip off but it is the lower end of what's acceptable.”
“The process was fast and everything was explained in a very professional manner!”
“…Blancpain 50 Fathoms) and the most aggravating of all is she is not responsive.…”
“We had a wonderful experience with Jules Estate Inc.”
“Not great but not the worst I sold a 14k gold and corral earring that weighed 4_4.”
“Highly recommend Jules for selling jewelry and other nicer things.”
“I wouldn’t recommend this company to anyone nor would I go to another one of their events.”
“They explained each step of the process and answered all my questions.”
“Honest and forthright evaluation of items brought in to sell, immediate payout.”
“In this case, I had decided to sell my set of sterling flatware, and decided to gather up some old junk gold lying around the house.”
People customers mention
- Nellie 47 reviews
- Jewelers 36 reviews
- Tony 31 reviews
- Wade 26 reviews
- Sam 23 reviews
- Taylor 22 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 2,080 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very professional and educational
Fair and professional experience.
Easy transaction. Great customer service
Great experience. Nellie is wonderful. So friendly and efficient. Highly recommend Jules for selling jewelry and other nicer things.
The staff were helpful. We dealt with Fletch. He seemed knowledgeable and was very professional.
Wonderful experience!
The two representatives at Worthington Jewelers were very kind and professional!
We had a very informative person who was very fun and pleasant and helpful!
Dealing with Jules Estate Buyers is always rewarding. They are professional, pleasant & fair. I look forward to their visits to our area 2 or 3 times a year.
Hi, Roselyn. We appreciate the kind words and are glad we could provide you with a positive experience!
Business details
- Address: 15409 Clayton Rd, Ballwin, MO 63011
- Phone: (314) 485-8223
- Website: julesestatebuyers.com
- Service area: St. Charles, MO