Celia Cobian2 reviewsTotal number of Google reviews Celia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were very professional, I 100% recommend them!
Junk away services LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 110 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 22 Google reviews · 14 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Apr 2026latest review
Junk away services LLC at a glance
Google reviewers for Junk Away Services LLC in Guntersville, AL, consistently rate the company five stars based on twenty-two reviews. Customers frequently cite professional staff, punctual delivery and pickup, fair pricing, and efficient junk removal that leaves spaces clean. Recurring themes highlight easy communication and reliable service, with no common criticisms identified in the provided excerpts. The owner has not replied to any of the published reviews.
- Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
- Reviews on this page: 22 Google reviews (18 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: April 15, 2026.
- Service: Junk Removal serving Guntersville, Alabama.
Data from Google, last updated October 25, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk away services LLC: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk away services LLC: 98/100 on this factor. Category median: 98.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk away services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
- 5 stars22100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 18 written reviews
- Praise41100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1024%
- Would recommend922%
- Quality & results615%
- Speed & response615%
- Price & value615%
- Communication25%
- Honesty & trust25%
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very professional, I 100% recommend them!”
“I definitely recommend them for any trash removal or cleaning service.”
“The team was friendly, easy to deal with, and got the job done quickly.”
“From the first contact, they were very professional, punctual, and friendly.”
“The price was fair and transparent, with no hidden fees.”
“The job was done efficiently and to a high standard, with clear communication throughout.”
“Very reasonable and reliable service rendered.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Gretchen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Wonderful and timely experience!We will be using Junk Away for all of our dumpster needs at the Crow's Nest!!Thank you Dylan Bruce!!
Roman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Excelente servicio de Junk Away Services LLC. Desde el primer contacto fueron muy profesionales, puntuales y amables. Llegaron a tiempo, trabajaron rápido y dejaron todo limpio y organizado. El precio fue justo y transparente, sin cargos ocultos. Se nota que se preocupan por el cliente y hacen el trabajo con…
PortiaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Really happy with the service from Junk Away LLC. The team was friendly, easy to deal with, and got the job done quickly. Everything was removed without any stress, and the space was left neat and clean. It’s clear they care about what they do and about doing it properly. I’d definitely recommend them to anyone needing junk removal.
MehmoodLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Best way to clear out your unwanted items. Friendly and convenient service. Highly recommended service provider.
VishalLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I had a great experience working with this business. Extremely professional, friendly, and easy to deal with from start to finish. The job was done efficiently and to a high standard, with clear communication throughout. It’s refreshing to work with someone who takes pride in their work and actually delivers on what…
Dylan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Great people to deal with and the rates can not be beat! I have rented from them many times! I highly recommend calling them first!
Photos
Customer reviews
5.0 ★★★★★ 22 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Gretchen Nunnally2 reviewsTotal number of Google reviews Gretchen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful and timely experience!We will be using Junk Away for all of our dumpster needs at the Crow's Nest!!Thank you Dylan Bruce!!
Roman2 reviewsTotal number of Google reviews Roman has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcelente servicio de Junk Away Services LLC. Desde el primer contacto fueron muy profesionales, puntuales y amables. Llegaron a tiempo, trabajaron rápido y dejaron todo limpio y organizado. El precio fue justo y transparente, sin cargos ocultos. Se nota que se preocupan por el cliente y hacen el trabajo con responsabilidad y eficiencia. Definitivamente los recomiendo para cualquier servicio de remoción de basura o limpieza. ¡Volvería a contratarlos sin dudarlo! Le doy un 10/10
Ivan MatosLocal Guide · 27 reviewsTotal number of Google reviews Ivan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am very satisfied with the services!
Portia JaynarayanLocal Guide · 44 reviewsTotal number of Google reviews Portia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally happy with the service from Junk Away LLC. The team was friendly, easy to deal with, and got the job done quickly. Everything was removed without any stress, and the space was left neat and clean. It’s clear they care about what they do and about doing it properly. I’d definitely recommend them to anyone needing junk removal.
Mehmood SayedLocal Guide · 108 reviewsTotal number of Google reviews Mehmood has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest way to clear out your unwanted items. Friendly and convenient service. Highly recommended service provider.
Budgie HoosenLocal Guide · 77 reviewsTotal number of Google reviews Budgie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery reasonable and reliable service rendered.
Vishal JaynarayanLocal Guide · 106 reviewsTotal number of Google reviews Vishal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a great experience working with this business. Extremely professional, friendly, and easy to deal with from start to finish. The job was done efficiently and to a high standard, with clear communication throughout. It’s refreshing to work with someone who takes pride in their work and actually delivers on what they promise. Highly recommended and I’ll definitely be using their services again.
Jeremy Harvell5 reviewsTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFair prices good work and the best customer service
Andrew Ball1 reviewTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional people, very pleased working with them!
Business details
- Phone: (256) 298-6664
- Website: junkawayllc.com
- Service area: Guntersville, AL