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Junk Dispatch Junk Removal & Cleanouts

Junk removal service · Boston, MA

5.0 ★★★★★ 804 Google reviews · 24 photos
100%five-star reviews
94%reviews answered by the owner
Nov 2026latest review

Junk Dispatch Junk Removal & Cleanouts at a glance

Customers consistently highlight rapid response times, often receiving same-day service, along with professional and efficient staff. Recurring themes include clear communication, friendly interactions, and reasonable pricing for various removal jobs. However, some reviews note that costs for larger projects can be higher than expected compared to other local competitors.

  • Google rating: 5.0 out of 5 from 804 reviews (100% five-star).
  • Reviews on this page: 804 Google reviews (708 with written comments, 20 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Junk Removal serving Boston, Massachusetts.

Data from Google, last updated November 11, 2026.

Star ratings

804 Google reviews we collected

  • 5 stars800100%
  • 4 stars20%
  • 3 stars20%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 708 written reviews

  • Praise1,735100%
  • Complaints40%

Topic share

How often each topic comes up in the written reviews

  • Speed & response44926%
  • Staff & attitude37021%
  • Would recommend29617%
  • Price & value27016%
  • Quality & results21112%
  • Communication805%
  • Honesty & trust634%

What customers talk about

We read 708 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Reached out to Junk Dispatch and they were there the same day (within 2 hours)!”
  • “I’ve called them a few times before and they always show up with professional staff.”
  • “I was extremely happy with the service and would highly recommend it.”
  • “They are efficient and their prices are very reasonable.”
  • “Reasonably priced, great communication, got the job done!”
    “We've had awful service in the past with the "big" junk movers.”
  • “They were so easy to work with, very fairly priced and came to get the job done less than 24 hours after I reached out!”
  • “The team was reliable, courteous, and respectful throughout the entire process.”

People customers mention

  • Joe 60 reviews
  • Sal 11 reviews
  • Donovan 9 reviews
  • Jackson 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 804 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tara Dawley
Review from Google · view on Google
★★★★★

Reached out to Junk Dispatch and they were there the same day (within 2 hours)! They were professional and fast!

Response from the owner · 17 hours ago

Thank you, Tara! We’re glad we could provide same-day service and make the junk removal process quick and professional. We appreciate you choosing Junk Dispatch Junk Removal & Cleanouts!

Charly Bright2 reviewsTotal number of Google reviews Charly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Two extremely polite and professional young men Only 2 items needed to be removed, and unfortunately, the price was a tad high; however, it was well worth it. I'd definitely hire them again in the future

Response from the owner · a day ago

Thank you, Charly! We’re glad our team was polite and professional and that you felt the service was well worth it. We appreciate your feedback on the pricing and would be happy to help again in the future.

Katie Annis1 reviewTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The entire team is amazing! I’ve called them a few times before and they always show up with professional staff. They are efficient and their prices are very reasonable. 10/10 recommend these guys!

Response from the owner · 3 days ago

Thank you, Katie! We truly appreciate you calling us back and recognizing our professional team, efficient service, and fair pricing. Your recommendation means a lot to us!

Katie O'Rourke6 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were so easy to work with, very fairly priced and came to get the job done less than 24 hours after I reached out! Would absolutely use again

Response from the owner · 4 days ago

Thank you, Katie! We’re glad we could make the process easy, provide fair pricing, and take care of your junk removal so quickly. We truly appreciate your recommendation and would be happy to help again anytime.

Miguel PerezLocal Guide · 21 reviewsTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and friendly people. Highly recommend!

Response from the owner · 5 days ago

Thank you, Miguel! We’re glad you had a great experience with our friendly team and appreciate the recommendation.

ANNE DENIER4 reviewsTotal number of Google reviews ANNE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called to arrange pickup of a mattress and box spring. As promised, I received a reply within minutes. It was very easy to arrange and the pickup was done within two hours. I was extremely happy with the service and would highly recommend it.

Response from the owner · 5 days ago

Thank you, Anne! We’re glad we could respond quickly and make arranging your mattress and box spring pickup so easy. We truly appreciate your recommendation and kind words about our service.

John Regan3 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had these guys twice while doing a pre-moving clean out, and they were 5.0 all the way. Through, efficient, and reasonably priced without any haggling. What more can you ask for?

Response from the owner · a week ago

Thank you, John! We appreciate you choosing Junk Dispatch twice for your pre-move cleanout and are glad our team was thorough, efficient, and reasonably priced. We wish you all the best with your move!

Leslie CharetteLocal Guide · 16 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were referred to Joe at Junk Dispatch by a friend to empty our recently sold home and they did not disappoint! Joe was very communicative with me providing regular updates. The crew Sal & Marv are both extremely pleasant and hard working! My husband and I are impressed! We've had awful service in the past with the "big" junk movers. Stay far away and hire Junk Dispatch. You wont regret it!

Response from the owner · a week ago

Thank you, Leslie! We’re glad Joe kept you updated and that Sal and Marv provided such pleasant, hardworking service while clearing out your home. We truly appreciate the recommendation and are happy we could make the process easy for you.

Mark LoCoco6 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys were so fast. Called in the morning and removed my mattress in two hours. !!!

Response from the owner · a week ago

Thank you, Mark! We’re glad we could respond so quickly and remove your mattress the same day. We appreciate you choosing Junk Dispatch Junk Removal & Cleanouts!

Jen L4 reviewsTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick response, good quality work

Response from the owner · a week ago

Thank you, Jen! We appreciate you recognizing our quick response and quality work. It was a pleasure helping with your junk removal needs.

Junk Dispatch Junk Removal & Cleanouts on Google Maps →

Business details