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Junk Doctors

Waste management service · Asheboro, NC · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 52 property cleanup servicesPosition by Experts Score among all companies we track in this category. · better than 55%
4.9 ★★★★★ 309 Google reviews · 23 photos
97%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
Oct 2026latest review

Junk Doctors at a glance

Customers frequently describe Junk Doctors as punctual, efficient, and professional, noting clear communication and upfront pricing for services like hauling furniture, debris, and household junk. Recurring themes include same-day availability and polite staff who handle removals quickly. However, some lower-rated reviews criticize unexpected vehicle issues causing missed appointments, damage to property during transport, and pricing that feels high relative to the volume of items removed.

  • Google rating: 4.9 out of 5 from 309 reviews (97% five-star).
  • Reviews on this page: 309 Google reviews (262 with written comments, 9 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Property Cleanup Service serving Asheboro, North Carolina.

Data from Google, last updated October 28, 2026.

Score profile vs other property cleanup services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

Satisfaction93Reliability97Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 93 (median 94)Reliability: 97 (median 94)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 88)
Junk DoctorsProperty Cleanup Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Doctors: 93/100 on this factor. Category median: 94.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Doctors: 97/100 on this factor. Category median: 94.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk Doctors: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk Doctors: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Doctors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk Doctors: 100/100 on this factor. Category median: 88.A
100

Bar = this company · dark tick = category median.

Star ratings

309 Google reviews we collected

  • 5 stars29997%
  • 4 stars62%
  • 3 stars21%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 262 written reviews

  • Praise63499%
  • Complaints51%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price429%
  • Reasonable857%
  • Overpriced00%
  • Not sure214%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude18629%
  • Speed & response16826%
  • Quality & results9214%
  • Price & value9014%
  • Would recommend7912%
  • Communication163%
  • Honesty & trust81%

What customers talk about

We read 262 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…gers describing what I need done and all of them have been more than polite, on time, detail oriented, and gone above and beyond.…”
  • “…cribing what I need done and all of them have been more than polite, on time, detail oriented, and gone above and beyond.…”
  • “…hat I need done and all of them have been more than polite, on time, detail oriented, and gone above and beyond.…”
  • “They were prompt, professional, and did a wonderful job at a great price!”
  • “I would highly recommend Junk Doctors over Junk King.”
    “I have yet to hear back from Junk Doctors about what they plan to do moving forward, but until something happens, we will never use them again.”
  • “Same day service and great communication from the driver, very happy overall!”
  • “Easy scheduling and upfront pricing made for a quick and easy removal of two couches.”

People customers mention

  • Greensboro 6 reviews
  • Daniel 6 reviews
  • Dallas 4 reviews
  • Vidal 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Junk Doctors for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Amber6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I used this company so often over the last 4 years for small labor to hauling boxes and I can’t say enough good things. I’ve worked with many of their employees and spoken with several managers describing what I need done and all of them have been more than polite, on time, detail oriented, and gone above and…

Great priceJunk removalConstruction debris removalService not listed
Ginny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Arrived on time. Fair and upfront pricing, polite and quick. Would use them again.

Great priceJunk removal
BruceLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great employees, friendly service and they do a Good job. Definitely will use again!

Reasonable priceHouse & garage cleanouts+ Quality
lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The staff was prompt, professional, and extremely helpful and ready to remove any and all trash and items we no longer wanted. I would not hesitate to call them for further services.

Junk removal
Roger12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★

These folks do great work and prompt and thorough! Very reasonable! Highly recommended!

Reasonable priceJunk removal
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are sending a big thank you to the Junk Doctors of Greensboro for coming out to move furniture out of my sisters apartment. She lives on the second floor and appreciated the professionalism and kindness of the Junk Doctor's team. They called and advised what time they would be there and arrived on time and did a…

Customer photo from Deborah's review
Reasonable priceJunk removal

Photos

Customer reviews

4.9 ★★★★★ 309 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
joseph sasser3 reviewsTotal number of Google reviews joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Timely and efficient!

Response from the owner · 5 days ago

Quick work without any fuss is a win, which is why we're grateful you said so.

Amber Gerbode-Grant6 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I used this company so often over the last 4 years for small labor to hauling boxes and I can’t say enough good things. I’ve worked with many of their employees and spoken with several managers describing what I need done and all of them have been more than polite, on time, detail oriented, and gone above and beyond. Their pricing is really reasonable too. A special thank you to Vidal, KJ, and Zach as I’ve dealt with them the most frequently.

  • Price assessment: Great price
  • Services: Junk removal, Construction debris removal, Service not listed
Response from the owner · 3 weeks ago

Four years of calls says plenty, and we’re grateful our team keeps making things easier. Give us a shout whenever another project needs a hand.

Cynthia Crawford6 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful experience with this company. Fair price, on time and friendly

  • Price assessment: Great price
  • Services: Junk removal
Response from the owner · 3 weeks ago

Balanced pricing and an easy visit should go together, and we’re grateful it worked out that way. Thanks for having us out.

Ginny Strum6 reviewsTotal number of Google reviews Ginny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Arrived on time. Fair and upfront pricing, polite and quick. Would use them again.

  • Price assessment: Great price
  • Services: Junk removal
Response from the owner · a month ago

We’d love to help again anytime, Ginny, and we really appreciate the great review.

Deb BLocal Guide · 18 reviewsTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Same day service, reasonable price, nice guys!

  • Price assessment: Reasonable price
  • Services: Junk removal
Response from the owner · 2 months ago

Thank you! We are so glad you were happy with our crew. That is how we roll with every junk removal in Greensboro. Hit us up anytime you need another haul!

Raymond Kish6 reviewsTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were prompt, professional, and did a wonderful job at a great price!

  • Price assessment: Great price
  • Services: Junk removal
Response from the owner · 2 months ago

Thank you! Professional service at a great price is what we are all about. We are so glad we could knock it out for you. Hit us up anytime you need junk removal!

Bruce LayneLocal Guide · 21 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great employees, friendly service and they do a Good job. Definitely will use again!

  • Price assessment: Reasonable price
  • Positive: Quality
  • Services: Junk removal
  • Services: House & garage cleanouts
Response from the owner · 3 years ago

Thank you for the excellent review and business Bruce!

lynn Clay2 reviewsTotal number of Google reviews lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff was prompt, professional, and extremely helpful and ready to remove any and all trash and items we no longer wanted. I would not hesitate to call them for further services.

  • Services: Junk removal
Response from the owner · 4 months ago

We are incredibly grateful for your wonderful support. Our team works hard to provide a hassle-free junk removal service that completely simplifies your day.

Roger Schwartz (DocSavage58)12 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These folks do great work and prompt and thorough! Very reasonable! Highly recommended!

  • Price assessment: Reasonable price
  • Services: Junk removal
Response from the owner · 2 years ago

Roger, we appreciate your high recommendation and are pleased to hear you found our work prompt and thorough. Thank you for choosing Junk Doctors.

William Musser8 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, courteous , and reasonably priced

  • Price assessment: Reasonable price
  • Services: Junk removal
Response from the owner · 6 months ago

Thank you for the kind feedback. We’re glad to hear the service was on time, courteous, and reasonably priced. We truly appreciate your support.

Junk Doctors on Google Maps →

Business details