Junk removal service · Forest Hill, TX · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 91 property cleanup servicesiPosition by Experts Score among all companies we track in this category. · better than 34%
4.9★★★★★2,245 Google reviews · 24 photos
97%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Junk King Fort Worth 4.9/5 based on 2245 reviews, noting that the owner replied to 66% of them. Customers frequently describe the crew as professional, punctual, and efficient, with same-day availability and clear communication highlighted as key positives. However, recurring criticisms in lower-rated reviews focus on high final costs, unclear upfront pricing, and occasional delays in arrival or lack of communication before the service window.
Google rating: 4.9 out of 5 from 2,245 reviews (97% five-star).
Reviews on this page: 2,244 Google reviews (1,783 with written comments, 291 with photos).
Owner responses: the business replied to 66% of reviews.
Most recent review: November 2, 2026.
Service: Property Cleanup Service serving Forest Hill, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other property cleanup services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Junk King Fort WorthProperty Cleanup Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King Fort Worth: 96/100 on this factor. Category median: 97.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King Fort Worth: 95/100 on this factor. Category median: 98.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King Fort Worth: 97/100 on this factor. Category median: 99.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King Fort Worth: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King Fort Worth: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King Fort Worth: 58/100 on this factor. Category median: 91.C
58
Bar = this company · dark tick = category median.
Star ratings
2,244 Google reviews we collected
4.9of 5
5 stars2,17697%
4 stars392%
3 stars90%
2 stars90%
1 star110%
Praise vs complaints
Phrases our text analysis found in 1,783 written reviews
99%praise
Praise3,76699%
Complaints391%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,08228%
Speed & response1,01927%
Quality & results53514%
Would recommend52114%
Price & value41611%
Communication1534%
Honesty & trust792%
What customers talk about
We read 1,783 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“🙌🏻 They were professional, friendly, and efficient!”
“During the visit they also spent time talking down competitors which felt unprofessional.”
“A huge thank you to Reggie and Maury at Junk King for coming out the same day we called!”
“Then they never showed 🤷♂️”
“We appreciate their excellent service and we're glad we went with Junk King.”
“It took them a long time, and my walls were damaged, but the item was removed.”
“Highly recommend these guys for any junk you need to get rid of I will definitely be using them again.”
“Very unprofessional, would recommended anywhere else but here.”
“The two gentlemen from Junk King worked very hard emptying out my storage room, and they did an amazing job, at a very reasonable price.”
“For such a quick job this felt extremely overpriced.”
“They had great communication from the start, arrived promptly and were incredibly friendly and professional throughout the entire process.”
“10am rolls around, and no truck, no communication.”
“They explained the process clearly and quoted me the price right up front to help me make my decision on what I needed removed.”
People customers mention
Reggie112 reviews
Ethan86 reviews
Cody73 reviews
Beau65 reviews
Hunter63 reviews
Michael51 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk King Fort Worth for 8 kinds of job. Pick one to see what they paid and said.
FrancineLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
A huge thank you to Reggie and Maury at Junk King for coming out the same day we called! After moving, our garage was overflowing with cardboard boxes, paint cans and leftover junk. These great guys came to the rescue and cleared it all out! Our garage went from completely full to completely empty! 🙌🏻 They were…
David5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Reggie and Ethan are masters! Amazing to work with, and I would hire them over anyone else. Professional and absolute experts!
Dyllan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Just had Josh and Ethan come by to pick up a few things for me they were both very professional and nice. They got the work done quick. Highly recommend these guys for any junk you need to get rid of I will definitely be using them again.
Teresa7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Joshua and Key arrived and were personable and professional! We definitely reach out to Junk King again!
V2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Reggie is awesome 💯. He was friendly, very polite and did a great job. He served with a smile which is always a plus for me. I would definitely use this place again. Thanks Reggie🤗
Margaret4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Reggie and Joshua did a fantastic job! They were on time, worked non-stop and were very professional.
A huge thank you to Reggie and Maury at Junk King for coming out the same day we called! After moving, our garage was overflowing with cardboard boxes, paint cans and leftover junk. These great guys came to the rescue and cleared it all out! Our garage went from completely full to completely empty! 🙌🏻 They were professional, friendly, and efficient! Amazing service from start to finish! Highly recommend Junk King! ⭐⭐⭐⭐⭐
Response from the owner · 2 days ago
Reggie and Maury are going to love this, Francine! Moving leaves a lot behind, and that photo of your garage cleared out after a same day call says it all. Junk doesn't have to end up in a landfill, so we'll recycle as much of that cardboard as we can. Thank you for sharing your Junk King experience!
Jamie and Aaron, Owners of Junk King Fort Worth
Michelle Logan2 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Michelle, we'll make sure Josh and Maury see this! That thumbs up photo by the truck says it all, and thanks for including it with your five-stars. Choose the Kings to get it done on time whenever you need us again!
Jamie and Aaron, Owners of Junk King Fort Worth
Jacob Parker3 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
A smooth pickup is how it should go, Jacob! Thanks for the feedback, and choose the Kings to get it done on time whenever you need us again.
Jamie and Aaron, Owners of Junk King Fort Worth
David Yelle5 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Reggie and Ethan are masters! Amazing to work with, and I would hire them over anyone else. Professional and absolute experts!
Response from the owner · 6 days ago
Reggie and Ethan are going to be so happy when they see this, David! Knowing you'd ask for them again means a lot, and thank you for taking the time to share your Junk King experience.
Jamie and Aaron, Owners of Junk King Fort Worth
Dyllan Vera4 reviewsiTotal number of Google reviews Dyllan has written across all businesses on Google Maps, not just this one.
Just had Josh and Ethan come by to pick up a few things for me they were both very professional and nice. They got the work done quick. Highly recommend these guys for any junk you need to get rid of I will definitely be using them again.
Response from the owner · a week ago
Josh and Ethan are going to love that photo by the truck, Dyllan! Thanks for taking a minute to post this, and we make it easy whenever you need us again.
Jamie and Aaron, Owners of Junk King Fort Worth
Teresa Williams7 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Joshua and Key arrived and were personable and professional! We definitely reach out to Junk King again!
Response from the owner · a week ago
Joshua and Key are going to love that photo of them by the big red truck, Teresa! Thank you for posting it along with your five-stars, and choose the Kings to get it done on time whenever you reach out again.
Jamie and Aaron, Owners of Junk King Fort Worth
V2 reviewsiTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
Reggie is awesome 💯. He was friendly, very polite and did a great job. He served with a smile which is always a plus for me. I would definitely use this place again. Thanks Reggie🤗
Response from the owner · a week ago
Reggie is going to love reading this! Thanks for singling him out in your five-stars, and we make it easy whenever you're ready to book again.
Jamie and Aaron, Owners of Junk King Fort Worth
Margaret Sudderth4 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Reggie and Joshua did a fantastic job! They were on time, worked non-stop and were very professional.
Response from the owner · a week ago
Reggie and Joshua are going to love seeing that photo, Margaret! Those thumbs up in the yard are a fun way to wrap up the job, and thanks for sending it along with your five-stars. We're grateful our team was invited out to help!
Jamie and Aaron, Owners of Junk King Fort Worth
OPLM1 reviewiTotal number of Google reviews OPLM has written across all businesses on Google Maps, not just this one.
Ethan and Maury are going to love this! Thanks for sharing that photo of them by the big red truck along with your five-stars. Choose the Kings to get it done on time when the next load is ready!
Jamie and Aaron, Owners of Junk King Fort Worth
Cathy Howard4 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Coming from someone picky, that means a lot, Cathy! Josh and Ethan will love it, and thanks for the photo from the truck ramp. You deserve a junk-free life!
Jamie and Aaron, Owners of Junk King Fort Worth
