Junk removal service · Fresno, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty92−0.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 35 waste removal servicesiPosition by Experts Score among all companies we track in this category. · better than 3%
4.9★★★★★1,611 Google reviews · 22 photos
93%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Junk King Fresno holds a 4.9/5 rating from 1611 reviews, with the owner responding to 51% of them. Customers frequently praise the company for punctual arrivals, professional conduct, and reasonable pricing for junk removal and dumpster services. Recurring complaints involve unexpected additional charges, missed appointment timeframes, and unreturned phone calls, which some reviewers describe as unprofessional communication.
Google rating: 4.9 out of 5 from 1,611 reviews (93% five-star).
Reviews on this page: 1,610 Google reviews (1,075 with written comments, 13 with photos).
Owner responses: the business replied to 51% of reviews.
Most recent review: October 29, 2026.
Service: Waste Removal Service serving Fresno, California.
Data from Google, last updated November 1, 2026.
Score profile vs other waste removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Junk King FresnoWaste Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk King Fresno: 87/100 on this factor. Category median: 98.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk King Fresno: 87/100 on this factor. Category median: 98.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Junk King Fresno: 92/100 on this factor. Category median: 100.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Junk King Fresno: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk King Fresno: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Junk King Fresno: 53/100 on this factor. Category median: 93.C
53
Bar = this company · dark tick = category median.
Star ratings
1,610 Google reviews we collected
4.9of 5
5 stars1,49193%
4 stars825%
3 stars121%
2 stars70%
1 star181%
Praise vs complaints
Phrases our text analysis found in 1,075 written reviews
98%praise
Praise2,11898%
Complaints452%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response66631%
Staff & attitude61428%
Price & value33115%
Would recommend24011%
Quality & results22410%
Communication542%
Honesty & trust342%
What customers talk about
We read 1,075 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They arrived on time and were quick to remove my junk.”
“They came in 30 mins after junk k8ng never showed up”
“The guys were professional, courteous, respectful, and hard workers!”
“He hung up on me and when I called back I didnt get an answer.”
“They were fast and really down to earth guys got rid of what I needed with a good price was scared to pay to much but I will be saving there number for later”
“Too Expensive!”
“Does a great job gets things done in a timely manner definitely would recommend to friends and family”
“I wouldn’t recommend them if you don’t want to be charged double the amount or be Waiting for drop off and pick up.”
“Thank you Daniel for the great service, I will be calling again for another item pick up!”
“Terrible inadequate phone answering service called three times and was hung up on”
“These guys were communicative and great once they arrived”
“…w they were on their way and when they got here, they were quick and upfront with the pricing and what they can and can’t do and the transaction was s…”
“I thought I was hiring a reputable company that wouldn't do shady things like that.”
People customers mention
Daniel11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk King Fresno for 8 kinds of job. Pick one to see what they paid and said.
AApril3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The easiest and convenient way to get rid of your unwanted trash, fits right in you driveway and the price is right! Junk King is the best! Thank you Daniel for the great service, I will be calling again for another item pick up!
DDeanna9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
The men do a wonderful job loading and taking away my junk. They make it look so easy. They are very friendly and polite. We added some last minute items that were heavy and awkward and they were able to accommodate
SSherrol1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They should up went they said Picked up everything quickly. They were very polite and professional.
BBonnie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
From first contact with the office to men who picked up the equipment, everyone was courteous and professional. I was able to get a same day removal and a specified time frame. The price was reasonable. Would definitely recommend
TThippy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
It was fast and convenient. Reasonable price to an extent. I'd say if you have more junk, the more they will charge based on weight and size. But they do have discounts.
VVera3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The guys were very polite and the job was done quickly. I would use them again if needed
The guys were professional, courteous, respectful, and hard workers!
Response from the owner · 2 days ago
The crew will be glad you noticed the hard work, Kellie! We appreciate you posting this, and choose the Kings to get it done on time whenever you need a hand again.
Wes, Owner of Junk King Fresno
D
Derrick Patterson9 reviewsiTotal number of Google reviews Derrick has written across all businesses on Google Maps, not just this one.
The easiest and convenient way to get rid of your unwanted trash, fits right in you driveway and the price is right! Junk King is the best! Thank you Daniel for the great service, I will be calling again for another item pick up!
Response from the owner · 6 days ago
Daniel is going to be glad to read this, April! It's great that everything fit right in the driveway, and we'll be ready for that next item pickup whenever you are. Thank you for sharing your Junk King experience!
Wes, Owner of Junk King Fresno
A
Alison Snyder2 reviewsiTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
They arrived on time and were quick to remove my junk.
Response from the owner · a week ago
Alison, on time and out quickly is the way it should go! Thank you for leaving this for others to see, and the team recycles as much of your junk as possible.
Wes, Owner of Junk King Fresno
D
Deanna Rigg9 reviewsiTotal number of Google reviews Deanna has written across all businesses on Google Maps, not just this one.
The men do a wonderful job loading and taking away my junk. They make it look so easy. They are very friendly and polite. We added some last minute items that were heavy and awkward and they were able to accommodate
Response from the owner · a year ago
Thank you, Deanna! We’re glad the team made the process look effortless for you.
Wes, Owner of Junk King Fresno
C
Crow2 reviewsiTotal number of Google reviews Crow has written across all businesses on Google Maps, not just this one.
These guys were communicative and great once they arrived
Response from the owner · 2 months ago
Rob, on time, honest, and friendly is exactly the reputation the team works to earn! Grateful for the chance to help, and we will be ready next time.
Wes, Owner of Junk King Fresno
C
Candice Cottrell6 reviewsiTotal number of Google reviews Candice has written across all businesses on Google Maps, not just this one.
Excellent service! Professional and a great price!
Response from the owner · 5 months ago
Thanks, Candice! It was our pleasure to remove your old furniture and other unwanted items. We hope to work with you again!
Wes, Owner of Junk King Fresno
S
Sanyo Dave10 reviewsiTotal number of Google reviews Sanyo has written across all businesses on Google Maps, not just this one.
They should up went they said Picked up everything quickly. They were very polite and professional.
Response from the owner · 2 weeks ago
Sherrol, getting everything cleared out without keeping you waiting makes for a good day! We appreciate you recognizing our crew’s professionalism and courtesy. That’s how junk removal should feel: easy and hassle-free.
Wes, Owner of Junk King Fresno