Google reviewers for Junk King Gilbert in Mesa, AZ, report a 5/5 rating across 707 reviews with high owner responsiveness. Customers frequently praise punctuality, efficient removal of large items, and courteous staff who often clean up after the job. Pricing is generally described as reasonable, though some lower-rated reviews cite issues with communication, perceived overcharging, and minor property damage during the service.
Google rating: 5.0 out of 5 from 707 reviews (97% five-star).
Reviews on this page: 707 Google reviews (616 with written comments, 32 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 10, 2026.
Service: Junk Removal serving Mesa, Arizona.
Data from Google, last updated November 11, 2026.
Star ratings
707 Google reviews we collected
5.0of 5
5 stars68997%
4 stars132%
3 stars10%
2 stars10%
1 star30%
Praise vs complaints
Phrases our text analysis found in 616 written reviews
99%praise
Praise1,35099%
Complaints191%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response36527%
Staff & attitude36126%
Price & value18814%
Would recommend17213%
Quality & results16912%
Communication786%
Honesty & trust363%
What customers talk about
We read 616 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I only use Junk King because I can trust them to show up on time, they are always polite, they do great work and offer a great price.”
“Majority of it was labor putting stuff out on the curve thank you very much and he was late getting there, and was trying to rush to leave”
“He was friendly, polite and upfront about the services.”
“The quote is reasonable , service men were polite .”
“Refused to provide a price, horrible communication, and then followed up the next day pretending they didn’t know what happened on the call.”
“Look no further this is the company you should choose.”
“Great service & I will used next time and pass on to my friends 5 star service!”
“We were moving out of the city and the movers messed up with loading the truck, we were late and needed to leave the house completely empty, and we ha…”
“Appreciate the communication and transparency the team provided.”
“They were so pleasant and wonderful, were super efficient, and transparent about pricing and process.”
People customers mention
Chuck36 reviews
Carlos31 reviews
James29 reviews
Kings11 reviews
Jaden10 reviews
Hondo9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Our driver has droped off and picked up for us multiple times. He is such a nice guy. They are very simple and polite to do business with. Recommend.
Response from the owner · a day ago
Joshua, thank you for having us back so many times! We'll make sure our driver sees your review, and we look forward to the next drop off.
Junk King Gilbert
Thomas Smith3 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
We were completely emptying a condo and ended up with a lot of junk including a washer and dryer that were still hooked up and a heavy mattress we couldn't carry outside ourselves. The Junk King guys took care of everything in less than half an hour! Amazing--they even cleaned up that patio where we had been storing the things to be taken. We've used 1-800-Got Junk before but Junk King was less expensive and so professional, and kind people also. Highly recommend.
Response from the owner · a week ago
Emptying a whole condo is a big job, Susan! We're glad the crew could take the washer, dryer and that heavy mattress off your hands and leave the patio tidy too. We're grateful you wrote all of this out, and junk doesn't have to end up in a landfill, so we'll donate and recycle as much from the condo as we can.
Junk King Gilbert
Ujwala Rao4 reviewsiTotal number of Google reviews Ujwala has written across all businesses on Google Maps, not just this one.
Easy to book and they considered my last minute request . The quote is reasonable , service men were polite . I gave away the stuff once they told me the quote. One of the best in AZ !!
Response from the owner · 2 weeks ago
Last minute plans can be tricky, so we're glad the crew could fit you in, Ujwala! Thanks for posting this, and since junk doesn't have to end up in a landfill, we'll donate and recycle as much of your pickup as we can.
Junk King Gilbert
Pete Habib3 reviewsiTotal number of Google reviews Pete has written across all businesses on Google Maps, not just this one.
I called them last minute and they were able to get me taken care of in less than 2 hours! Great service & I will used next time and pass on to my friends 5 star service!
Response from the owner · 2 weeks ago
Under two hours from a last minute call, Pete! We're glad we could get there quickly, and thank you for passing our name along. Choose the Kings to get it done on time next time too.
Junk King Gilbert
Anne Oneill5 reviewsiTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Great job. I only use Junk King because I can trust them to show up on time, they are always polite, they do great work and offer a great price. They took my dirty old pleather recliner and old couch and took the time to sweep up all the dirt that fell off of them. Very helpful and I appreciate the them. Thank you.
Response from the owner · 3 weeks ago
That “number one” sign in front of your rose painting fits perfectly, Anne, since you only call Junk King! Sweeping up after that old recliner and couch is the kind of extra step we love hearing about. Junk doesn’t have to end up in a landfill, and thanks for posting this photo!
Junk King Gilbert
Molly5 reviewsiTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Zak and Jaden did a great job. On time, quick, helpful explanations!
Response from the owner · 4 weeks ago
Molly, what a great photo! Zak and Jaden look ready to roll, and we love seeing our crew out there helping customers reclaim their space. We appreciate you choosing our junk removal team and sharing this awesome shot!
Junk King Gilbert
