Google reviewers rate Junk King Louisville 4.9 out of 5 based on 1081 reviews, noting the owner responds to 98% of feedback. Customers frequently praise the team for punctuality, efficiency, and professional communication during furniture and home cleanout services. However, several low-star reviews criticize the pricing as high or unexpected, with some mentioning double charges for dumpster rentals or feeling that the cost was disproportionate to the amount of junk removed.
Google rating: 4.9 out of 5 from 1,081 reviews (96% five-star).
Reviews on this page: 1,081 Google reviews (887 with written comments, 104 with photos).
Owner responses: the business replied to 98% of reviews.
Great service! Randy was timely and very nice. I will continue to use Junk King in the future
Response from the owner · 9 hours ago
Hi Lindsay, thank you for the five-star review and for choosing Junk King. We’re glad Randy was timely and friendly, and we look forward to helping you again in the future.
M
Morgan Bojorquez7 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
The service from Junk King was exceptional. Randy and Xavier arrived on time, were very kind and super efficient removing the sectional from our basement. They were in and out in about 20 minutes. I highly recommend Junk King for removal of any junk in your house
Response from the owner · 4 days ago
Randy and Xavier are going to love reading this, Morgan! A sectional up from the basement in about 20 minutes is quick work, and thanks for the photo of it waiting by the big red truck. Junk doesn't have to end up in a landfill, so we'll find a second home for as much of that sectional as we can.
Matt, Owner of Junk King Louisville
L
larry simpson1 reviewiTotal number of Google reviews larry has written across all businesses on Google Maps, not just this one.
William and Xavier were excellent raking my furniture out with no issues.
Response from the owner · 4 days ago
William and Xavier will be glad to see this, Larry! Thank you for posting your five-stars, and junk doesn't have to end up in a landfill, so we'll find a second home for as much of that furniture as we can.
Matt, Owner of Junk King Louisville
M
Mya Hayden1 reviewiTotal number of Google reviews Mya has written across all businesses on Google Maps, not just this one.
i would highly recommend booking with junk kings, William and his team did an amazing job and were very fast. there pricing is reasonable and the service was fantastic. i wouldn’t hesitate to recommend them to anyone. I will be calling again!!!!!
Response from the owner · 9 months ago
We're happy William helped you get your house back in order, Mya. Thank you for your business, and we look forward to your next call!
Matt, Owner of Junk King Louisville
R
Robert Music2 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Very happy with Junk King. William and Xavier did a great job. They were prompt, polite, professional and completed the job quickly. I will absolutely use Junk King, William, and Xavier again.
Response from the owner · a week ago
Hi Robert, thank you for the five-star review and for choosing Junk King. We’re glad William and Xavier were prompt, polite, and professional, and completed the job quickly. We’ll be sure to share your kind words with them, and we look forward to helping you again.
A
Audra HaganLocal Guide · 15 reviewsiTotal number of Google reviews Audra has written across all businesses on Google Maps, not just this one.
Hi Audra, thank you for the five-star review. We’re glad William and Xavier took great care of you. Thank you for choosing Junk King, and we hope to help you again in the future.
S
Sandra Ward3 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
They did a wonderful job taking away my couch.The men were very courteous and friendly
Response from the owner · a week ago
Hi Sandra, thank you for the five-star review and for choosing Junk King. We’re glad our team made removing your couch easy and that they were courteous and friendly. We appreciate your support and hope to help you again in the future.
M
mmgLocal Guide · 14 reviewsiTotal number of Google reviews mmg has written across all businesses on Google Maps, not just this one.
The guys were great! I think the pricing was a bit absurd but besides that quick and efficient
Response from the owner · a week ago
Hi there, thank you for choosing Junk King and for sharing your feedback. We’re glad the crew was great and made the removal quick and efficient. We understand the pricing felt higher than expected, and we appreciate you mentioning it. We hope you’ll consider us again for a future hauling need.
H
Heywood Jefferson8 reviewsiTotal number of Google reviews Heywood has written across all businesses on Google Maps, not just this one.
Hi there, thanks for the great review. We’re glad Randy and Brenden made your junk removal quick and friendly. Thank you for choosing Junk King, and we hope to help you again in the future.
H
Henry Ford1 reviewiTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
Randy and Brendon were quick, courteous and professional. Very good experience.
Response from the owner · a week ago
Hi Henry, thank you for the five-star review. We’re glad Randy and Brendon were quick, courteous, and professional, and that you had a very good experience. Thank you for choosing Junk King, and we hope to help you again in the future.