Junk removal service · Wheaton, IL · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 62 furniture removal servicesiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★258 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Junk Removal Dudes Naperville five stars based on 258 reviews, with the owner responding to five percent of them. Customers frequently describe the service as punctual, efficient, and professional, noting that crews handle various items like furniture and large appliances quickly. The process involves sending photos for instant quotes, often resulting in same-day pickups at reasonable prices without surprise fees. No common criticisms appear in the provided excerpts, which consistently highlight positive communication and friendly interactions.
Google rating: 5.0 out of 5 from 258 reviews (100% five-star).
Reviews on this page: 258 Google reviews (248 with written comments, 16 with photos).
Owner responses: the business replied to 5% of reviews.
Most recent review: October 12, 2026.
Service: Furniture Removal Service serving Wheaton, Illinois.
Data from Google, last updated October 29, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
This companyFurniture Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Junk Removal Dudes™ Naperville: 100/100 on this factor. Category median: 98.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Junk Removal Dudes™ Naperville: 100/100 on this factor. Category median: 98.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Junk Removal Dudes™ Naperville: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
258 Google reviews we collected
5.0of 5
5 stars257100%
4 stars10%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 248 written reviews
100%praise
Praise630100%
Complaints20%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response18629%
Staff & attitude13221%
Would recommend10517%
Price & value10316%
Quality & results7011%
Communication315%
Honesty & trust51%
What customers talk about
We read 248 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were super responsive, getting back to me right away and making scheduling a breeze.”
“The crew was incredibly friendly, courteous, professional, and an absolute pleasure to work with.”
“Definitely will use them again for future projects!”
“They were quick, reasonable priced and very professional.”
“Great service: I requested a quote on Saturday night and got items picked up on Sunday afternoon during an agreed two-hour-window, where dude Owen tex…”
“Payment was quick and easy and they kept in communication about their arrival in picking things up.”
“Upfront about pricing and honest about another option being cheaper.”
People customers mention
Alex6 reviews
Sean6 reviews
Jordan4 reviews
Scott3 reviews
Josh3 reviews
Carson3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Junk Removal Dudes™ Naperville for 3 kinds of job. Pick one to see what they paid and said.
Rreino1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Outstanding service from start to finish! I cannot recommend 24/Seven Junk Removal enough. They were super responsive, getting back to me right away and making scheduling a breeze. The crew was incredibly friendly, courteous, professional, and an absolute pleasure to work with. On top of that, they were lightning…
KKeisha4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I received service from the Junk removal Dudes today. The guys were very nice and professional. I will recommend them to family and friends. Thank you so much for a job well done.
CCecilia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The two men who came home were great removing a very old and heavy tv and couch from the basement. They were kind, efficient, and professional.
We were very pleased with their performance.
CChris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Alex and team were great and flexible to pick up an old drum set on time and for the right price. The guys were prompt and professional. Will be using them again!
RReid5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Awesome service today, as usual. Second time I’ve used their services and again had exceptional service. Took pictures of everything I wanted removed and texted it to them for a quote. Receive a quote almost instantaneously, and after a few details I was scheduled for pickup the very next day.
I didn’t need to have…
CCassilyn16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fantastic junk removal service, but not only that, moving service as well!! They went above and beyond to get my job done in a timely manner!!
Outstanding service from start to finish! I cannot recommend 24/Seven Junk Removal enough. They were super responsive, getting back to me right away and making scheduling a breeze. The crew was incredibly friendly, courteous, professional, and an absolute pleasure to work with. On top of that, they were lightning fast, showing up and having everything completely cleared out and loaded up. It was such a seamless and pleasant experience. I will definitely hire them again in a heartbeat!
K
Kevin G6 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
I received service from the Junk removal Dudes today. The guys were very nice and professional. I will recommend them to family and friends. Thank you so much for a job well done.
C
Cecilia Barcos3 reviewsiTotal number of Google reviews Cecilia has written across all businesses on Google Maps, not just this one.
The two men who came home were great removing a very old and heavy tv and couch from the basement. They were kind, efficient, and professional.
We were very pleased with their performance.
C
Chris Kaz5 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Alex and team were great and flexible to pick up an old drum set on time and for the right price. The guys were prompt and professional. Will be using them again!
R
Reid Baren5 reviewsiTotal number of Google reviews Reid has written across all businesses on Google Maps, not just this one.
Awesome service today, as usual. Second time I’ve used their services and again had exceptional service. Took pictures of everything I wanted removed and texted it to them for a quote. Receive a quote almost instantaneously, and after a few details I was scheduled for pickup the very next day.
I didn’t need to have everything in one area either. I had some items in the garage, some in the basement, and others in a spare room. They showed up after a text giving me their ETA, and within 20-30 minutes everything was removed and with various payment methods, it was over before I knew it. The guys were friendly and professional and careful with removing the items so they didn’t damage anything. I definitely will use them again!
T
Tyler JunkLocal Guide · 89 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
