Google reviewers rate Junk Shot Hampton Roads five stars based on 249 reviews, with the owner responding to all feedback. Customers consistently describe the team as punctual, efficient, and professional, noting that they often arrive within scheduled time slots and complete removals quickly. Many highlight fair pricing and same-day availability, while one low-star review mentions leaving a sign in the yard without permission.
Google rating: 5.0 out of 5 from 249 reviews (98% five-star).
Reviews on this page: 249 Google reviews (211 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 28, 2026.
Service: Hauling Service serving Norfolk, Virginia.
Data from Google, last updated November 10, 2026.
Star ratings
249 Google reviews we collected
5.0of 5
5 stars24498%
4 stars31%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 211 written reviews
100%praise
Praise443100%
Complaints20%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12428%
Speed & response11726%
Would recommend7517%
Quality & results5913%
Price & value4711%
Communication123%
Honesty & trust112%
What customers talk about
We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very patient and helpful with the removal of furniture.”
“Junk Shot did a great job removing my items - they were timely, professional, very efficient, and great attitude.”
“I recommend them to get the job done with no problem!”
“They did an excellent job of removing the junk that I wanted to throw away.”
“Fair rates and very prompt response to service request.”
“Richie Services in Virginia Beach is friendly and easy to work with.”
“I really liked the fact that you could text them and send them a picture of what needs to get moved to get an accurate and reliable price quote.”
People customers mention
Removal7 reviews
Kevin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Very patient and helpful with the removal of furniture. I would definitely book this service again!
Response from the owner · 3 weeks ago
We truly appreciate your fantastic feedback, Alex! It’s wonderful to hear that you found our service patient and helpful. Your continued trust motivates us, and we’re excited to welcome you back anytime you need us. Thank you for choosing Junk Shot Hampton Roads!
Belinda Rahmings8 reviewsiTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Thank you immensely for your kind words, Belinda! 😊 We’re delighted to know our team left a great impression with their efficiency. Your satisfaction means the world to us here at Junk Shot Hampton Roads. We look forward to serving you again soon!
Erin IvvryLocal Guide · 68 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Junk Shot did a great job removing my items - they were timely, professional, very efficient, and great attitude. I found the service to be fairly priced.
Response from the owner · 3 months ago
We truly appreciate your kind words and are delighted to know you had a positive experience with us! It's wonderful that our team could deliver efficient and professional service for you. We're glad you found our pricing fair, too. Thank you for choosing Junk Shot Hampton Roads!
Keya Thomas6 reviewsiTotal number of Google reviews Keya has written across all businesses on Google Maps, not just this one.
Shawno was very nice and was very speedy with the pick up! Thank you!
Response from the owner · 8 months ago
Thank you for your wonderful feedback, Keya! We’re thrilled to hear that Shawno provided you with speedy and friendly service. Your satisfaction is our priority, and we appreciate your support!
Austin Tapp1 reviewiTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Excellent work by Derek and the Junk Shot team! Final price was under the estimate. Thanks Junk Shot!
Response from the owner · 9 months ago
Thank you, Austin! We're thrilled to hear that Derek and the team exceeded your expectations and delivered great value. Your satisfaction is our top priority, and we appreciate your support!
Rika Davis2 reviewsiTotal number of Google reviews Rika has written across all businesses on Google Maps, not just this one.
Excellent service and price! This will definitely be my go to company for future removals.
Response from the owner · 10 months ago
Thank you, Rika, for your wonderful feedback! We're thrilled to hear you found our service excellent and affordable. We look forward to assisting you with your future removals.
midas dawson4 reviewsiTotal number of Google reviews midas has written across all businesses on Google Maps, not just this one.
O and shawno went crazy man did way more than expected. I say they deserve a raise!
Response from the owner · 10 months ago
Thank you for your fantastic review! We're thrilled to hear that O and Shawno exceeded your expectations. Your recognition means a lot to us, and we appreciate your support!
matthew forresterLocal Guide · 12 reviewsiTotal number of Google reviews matthew has written across all businesses on Google Maps, not just this one.
Very professional,quick and easy. The pros sent were respectful and very friendly.
Response from the owner · 10 months ago
Thank you, Matthew, for your kind words! We're thrilled to hear that our team provided a professional and friendly experience. Your satisfaction is our priority, and we look forward to serving you again!
Johnny Henderson9 reviewsiTotal number of Google reviews Johnny has written across all businesses on Google Maps, not just this one.
These guys/this company was excellent. Fair rates and very prompt response to service request. They also came within the time slot that they scheduled. Awesome!
Response from the owner · 10 months ago
Thank you, Johnny, for your fantastic review! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we look forward to serving you again!
Charles Dunham9 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.