Customers consistently highlight punctuality, efficient service, and fair pricing for debris removal and office cleanouts. The company is noted for clear communication, quick scheduling, and professional crews who often arrive early. One recurring criticism involves a significant price increase after the initial driveway estimate, which one reviewer described as bait and switch tactics.
Google rating: 5.0 out of 5 from 667 reviews (99% five-star).
Reviews on this page: 667 Google reviews (573 with written comments, 27 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 23, 2026.
Service: Furniture Removal Service serving Alameda, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
667 reviews on Google
5★661
4★5
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
AJ
Aaron JonesLocal Guide · 7 reviews
★★★★★
Great company, thanks for cleaning all that unneeded stuff out of the side of my house!
Price assessment: Great price
Services: House & garage cleanouts
Response from the owner · a day ago
Aaron, thank you for the great review. We're glad we could remove the unneeded items and leave the side of your house cleaner and more manageable. Your feedback means a lot to the team. We appreciate you sharing your experience and look forward to helping again.
Great experience with from scheduling to pickup. The crew came on time and completed the job professionally. The price was fair and as discussed on phone. Overall very happy and would recommend.
Services: Junk removal
Response from the owner · 2 days ago
We appreciate the positive feedback, Steffen. It is great to hear scheduling through pickup went smoothly, our crew arrived on time, and the job was completed professionally at the price discussed. Your recommendation means a lot and we look forward to helping again.
Adiagha, thank you for the excellent review. We're thrilled to hear the team was fast, respectful, friendly, and efficient, and your feedback motivates us to keep delivering that level of care.
Great experience with Junked. They arrived early, were quick and professional and pricing for a full load was reasonable. Will hire again. Thank you!
Price assessment: Reasonable price
Services: House & garage cleanouts
Response from the owner · 5 days ago
Jennifer, it's great to hear the team made the job smooth, timely, and professional. Knowing our full-load pricing felt fair is very encouraging. We look forward to helping you again.
Thank you so much to Steven and his partner for their exceptional service! Both were incredibly kind, friendly, and professional throughout the entire experience. Their hard work, dedication, and outstanding customer service truly stood out. I will definitely be using this company for all my future needs and highly recommend them to others. A special thank you to the veterans who continue to demonstrate such dedication, professionalism, and a strong work ethic. Your service and commitment are greatly appreciated!
Price assessment: Great price
Services: House & garage cleanouts, Junk removal
Response from the owner · a week ago
Annissa, we truly appreciate this wonderful review. We are glad Steven and his partner made such a positive impression with their kindness, professionalism, and hard work. Your recognition of our veterans means a great deal to the team. Thank you for the recommendation - we look forward to serving your future needs.
Wally, thanks for the great review. We are glad our crew arrived promptly and finished sooner than you expected. Hearing this encourages the team to keep delivering efficient service. We look forward to assisting you again.
Charles, thank you for the five-star rating and for highlighting our fast, easy, and convenient service. We appreciate your kind words about our respectful employees. Feedback like this helps us maintain high standards. We look forward to serving you again.
Both of your workers were great, we will definitely work with you again as needed. Thank you so much.
Price assessment: Great price
Services: Junk removal
Response from the owner · 2 weeks ago
Warren, thank you for the kind feedback. We are glad our crew provided great service and look forward to working with you again when needed. Your recommendation means a lot to the team.
Request for a quote got quick response. Set up appointment with the next day. Clear out all of the junk with in 30 minutes. Very reasonable price.
Price assessment: Reasonable price
Services: Yard debris removal
Response from the owner · 2 weeks ago
Ricky, thanks for the five-star review. We're glad we could get you a quick quote, arrange a next-day appointment, and clear the junk in under 30 minutes for a reasonable price. We appreciate you sharing the experience and hope to assist you again.
