Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
JunkMates Junk Removal & Hauling San Diego logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%63+4.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

JunkMates Junk Removal & Hauling San Diego

Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #77Position by Experts Score among all companies we track in this category. of 110 junk removal services · 5.0★ from 407 Google reviews

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Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.JunkMates Junk Removal & Hauling San Diego is better than 97% of junk removal services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.JunkMates Junk Removal & Hauling San Diego is better than 99% of junk removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.JunkMates Junk Removal & Hauling San Diego is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.JunkMates Junk Removal & Hauling San Diego is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.JunkMates Junk Removal & Hauling San Diego is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.JunkMates Junk Removal & Hauling San Diego is better than 63% of junk removal services.B
63

Reviews for your job

Customers hired JunkMates Junk Removal & Hauling San Diego for 8 kinds of job.

JunkMates Junk Removal & Hauling San Diego for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$484
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Oversized-item moving”

Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very positive experience with Junk Mates. They were available on short notice and showed up to the pickup location early. Fantastic communication as well as very nice employees. Would recommend and use their services again.

Reasonable priceOversized-item movingMoving-related junk removal
Lilly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They came onto camp pendleton with our sponsorship, and cleared a half of a single car garages worth of “junk” we needed rid of, including our washer and dryer. They were very efficient, they backed up to the driveway, and were back on their way in about 10 minutes.

Reasonable priceHouse & garage cleanoutsOversized-item movingAppliance removal & disposal
Ali9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed a same-day, last-minute pickup for a sectional couch and Junkmates came through! They answered my call right away and were able to fit me in the same day. Communication was excellent, they arrived on time, and the whole removal was quick and efficient. I highly recommend Junkmates and will definitely use them again.

Oversized-item movingFurniture removal
Heidi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used these guys today and was not disappointed. They were able to come earlier and offered a fair price and took everything away with no issues. Would definitely use their services again and recommend.

Furniture removalOversized-item moving+ Responsiveness+ Punctuality+ Quality
Sabrina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Same-Day appointment and haul! Super efficient and helpful. Thank you so much!

Oversized-item moving
Zachary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick service, great price, and very reliable. Will definitely be calling again for my future needs.

Oversized-item moving
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clark was great on time and affordable

Junk removalHouse & garage cleanoutsMoving-related junk removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 62%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
House & garage cleanouts56—
Junk removal41—
Yard debris removal28—
Furniture removal19—
Appliance removal & disposal12—
Construction debris removal10—
Trash removal & disposal10—
Oversized-item moving7$54–$484

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