Google reviewers rate Just Bugs Pest Control five stars based on one hundred and two reviews, with the owner responding to fifty-one percent of feedback. Customers frequently cite punctuality, clear communication, and competitive pricing as key strengths of the service. Recurring themes include thorough treatments for pests like wasps, rodents, and ants, along with friendly and professional technicians who explain their work. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 102 reviews (98% five-star).
Reviews on this page: 102 Google reviews (94 with written comments, 1 with photos).
Owner responses: the business replied to 51% of reviews.
Most recent review: October 10, 2026.
Service: Bed Bug Exterminator serving Medford, Oregon.
Data from Google, last updated November 2, 2026.
Star ratings
102 Google reviews we collected
5.0of 5
5 stars10098%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 94 written reviews
98%praise
Praise19998%
Complaints42%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5326%
Quality & results3517%
Price & value3216%
Would recommend3115%
Speed & response2512%
Honesty & trust147%
Communication136%
What customers talk about
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“On top of their great work, the technicians are always so friendly, polite, and a pleasure to have at the house.”
“The service is exceptionally thorough—every nook and cranny is checked and treated, and they take the time to explain everything they are doing.”
“She quoted a very fair price for the completed job, and did not guage the price after the 2 month treatment plan.”
“We have had two good experiences with Just Bugs and would recommend them for pest control.”
“We had rats (don't call them for rats, they branded themselves smartly to avoid this!”
“They are always incredibly responsive whenever I reach out with a question or a new issue.”
“Just Bugs has been servicing our house for over a year and does a great job and their team is always kind and genuine.”
“There was good communication with the office scheduling the visit and they were prompt with an appointment.”
People customers mention
Jesse14 reviews
Deb5 reviews
Hannah4 reviews
Benjamin4 reviews
Leimas3 reviews
Ben3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I cannot recommend this pest control company enough! They are always incredibly responsive whenever I reach out with a question or a new issue. The service is exceptionally thorough—every nook and cranny is checked and treated, and they take the time to explain everything they are doing. On top of their great work, the technicians are always so friendly, polite, and a pleasure to have at the house. Five stars all around!
Response from the owner · a month ago
Deanna, thank you so much for the fantastic review!
M
Myan M9 reviewsiTotal number of Google reviews Myan has written across all businesses on Google Maps, not just this one.
Jesse was stellar, took care of a yellow jacket nest burrowed up in our trailer and then even helped us hook up the trailer so that we didn’t get stung by the very few, but very angry remaining yellow jackets. He was super fast and efficient, went the extra mile. By the time we were done and ready to tow all the yellow jackets were gone. Would definitely book them again.
Price assessment: Great price
Response from the owner · 2 months ago
Myan, thank you so much for the for the awesome review! I was super happy I could help you guys get that taken care of!
D
Dennis Smith6 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Wow I am so Grateful !!
Everyone at Just Bugs pest control was so nice. They got me scheduled right away and Hannah the technician completely and safely took care of the wasps. A very stressful situation for me handled quickly and efficiently. Entire nest removed in hard to get to spot and they never came back
SO GREATFUL 👍👍👍👍👍🌟🌟🌟🌟🌟
And wow their prices were exceptionally way lower than anyone I could find in entire Jackson County. THANK YOU 😀
Price assessment: Great price
Response from the owner · 2 months ago
Chelsea, thank you so much for taking the time to leave us such an awesome review! We are so happy we could take care of that for you!
R
Robert LindemannLocal Guide · 22 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Second time we chose Just Bugs for a wasp problem. There was good communication with the office scheduling the visit and they were prompt with an appointment. The Tech, Hannah, was competent, efficient and friendly. She described the removal process and the method to reduce the likelihood of recurrence. We have had two good experiences with Just Bugs and would recommend them for pest control.
Price assessment: Reasonable price
Price: $60–80
Response from the owner · 3 months ago
Robert, thank you for taking the time to leave us such wonderful feedback! We try our best to not only help you with your pest issues but provide useful tips for prevention! Please let us know if there is anything else we can help you out with.
L
Lezlie RidgleyLocal Guide · 17 reviewsiTotal number of Google reviews Lezlie has written across all businesses on Google Maps, not just this one.
Working with Just Bugs Pest Control was a great experience. Hannah was able to assess and remedy the rodent issue and was truly compassionate and supportive to my circumstances throughout the process; she treated me like family, always warm, friendly, encouraging, like she had been servicing my property for and building a relationship with me for years (which is not always a strength for field technicians in this day and age). She quoted a very fair price for the completed job, and did not guage the price after the 2 month treatment plan. She provided excellent communication and did periodic check ins by phone/text to follow up if any issues recurrent. She and her team at Just Bugs were a pleasure to work with. If I stay in the area after my home sells, I would definitely use Just Bugs for ongoing pest control. A+ in my book and would highly recommend to anyone looking for a family friendly pest control service!!!
Response from the owner · 3 months ago
Shannon, thank you so so much for taking the time to leave us such a wonderful review!
S
Steve Boskovich4 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
As property management we rely heavily on our vendors and having good vendors is necessary. We utilize Hanna at Just Bugs and couldn’t be happier for her communication and commitment to ensuring outstanding customer service. She has amazing follow up and understanding of each situation. I highly recommend Just bugs for all of your pest control needs.
Response from the owner · 3 months ago
Ashley, thank you so much for taking the time to leave us a great review!
