Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts

Just-In Time Moving and Storage logo

Just-In Time Moving and Storage

Moving and storage service · Queen Creek, AZ · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%56+4Craft & service penalty94−0.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 133 moversPosition by Experts Score among all companies we track in this category. · better than 48%
4.9 ★★★★★ 1,514 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$1.4ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
📞 Call (480) 213-0395Request a call backWebsite ↗

Just-In Time Moving and Storage at a glance

Google reviewers rate Just-In Time Moving and Storage 4.9 out of 5 based on 1,514 reviews, with the owner responding to 96% of feedback. Customers frequently cite punctuality, efficient loading, clear communication, and accurate pricing as key positives for local and cross-state moves. However, lower-rated reviews highlight recurring issues with item damage, lost high-value goods, and inadequate default insurance coverage, suggesting potential risks for fragile or expensive belongings.

  • Google rating: 4.9 out of 5 from 1,514 reviews (98% five-star).
  • Reviews on this page: 1,514 Google reviews (1,359 with written comments, 397 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Mover serving Queen Creek, Arizona.

Data from Google, last updated October 28, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction94Reliability93Craft & service94Value100Momentum100Replies to reviews56Satisfaction: 94 (median 93)Reliability: 93 (median 90)Craft & service: 94 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 56 (median 83)
This companyMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Just-In Time Moving and Storage: 94/100 on this factor. Category median: 93.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Just-In Time Moving and Storage: 93/100 on this factor. Category median: 90.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Just-In Time Moving and Storage: 94/100 on this factor. Category median: 94.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Just-In Time Moving and Storage: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Just-In Time Moving and Storage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Just-In Time Moving and Storage: 56/100 on this factor. Category median: 83.C
56

Bar = this company · dark tick = category median.

Star ratings

1,514 Google reviews we collected

  • 5 stars1,47998%
  • 4 stars70%
  • 3 stars60%
  • 2 stars40%
  • 1 star181%

Praise vs complaints

Phrases our text analysis found in 1,359 written reviews

  • Praise2,85198%
  • Complaints582%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price12440%
  • Reasonable17757%
  • Overpriced21%
  • Not sure62%
$1.4k+47% vs typical movers

Middle half of what 232 customers paid ($834–$2.5k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude84829%
  • Speed & response72225%
  • Would recommend53218%
  • Quality & results40614%
  • Price & value2027%
  • Communication1304%
  • Honesty & trust692%

What customers talk about

We read 1,359 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great communication starting with the quote and explanation of everything as I had not moved professionally before.”
    “I filed a claim with this company and have not heard any response from this unprofessional outfit.”
  • “They helped navigate our little kids and were efficient with the load and unload.”
    “I called to explain that $100 off for the damages they caused and the slow workers was not fair, Andy, laughed at me and said their insurance to cover…”
  • “I definitely recommend their professional and efficient moving services!”
    “I would NOT recommend the $190 as this company handles their own claims and has an obvious conflict of interest.”
  • “Just-In Time Moving and Storage did an excellent job moving my family across the Valley!”
    “So you hope nothing is damaged as there really isn’t any true monetary resolution.”
  • “The company has great customer service folks who listened to my situation and showed a great deal of care.”
    “I was also overcharged on my storage an extra month.”
  • “Great communication from start to finish the days leading up to date of the move .”
  • “JIT Movers sent us a crew of three (trust me, that 3rd guy made a difference), and they busted out moving from two different locations to one.”

People customers mention

  • Mike 59 reviews
  • Julian 35 reviews
  • Gilbert 27 reviews
  • Shawn 27 reviews
  • Gina 25 reviews
  • Justin 23 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Just-In Time Moving and Storage for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

The crew did an incredible job with our move! They helped navigate our little kids and were efficient with the load and unload. Would definitely recommend!

Customer photo from Ben's review
Paid $2,000–2,500Local moving
MichaelLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Mike and Julian were awesome movers. Very efficient and helpful throughout the process! They were willing to move a lot more than we thought and made sure everything was well wrapped. Would definitely recommend and use in the future.

Paid $1,000–1,500Reasonable priceLocal moving
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had a great experience with Just In Time Moving. Great communication starting with the quote and explanation of everything as I had not moved professionally before. All my items were moved from Oregon to Arizona on time and without issue. Highly recommended!

Paid $5,000+Reasonable priceInterstate movingMoving-related storageLong-distance moving
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Just-In Time Moving and Storage did an excellent job moving my family across the Valley! I definitely recommend their professional and efficient moving services!

Paid $2,500–3,000Reasonable priceLocal moving
KarenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

These guys were the best movers I have ever used. They went above and beyond with good attitude. I have used them for all my moves over 10 years.

Paid $3,500–4,000Great priceLocal moving
PaulliLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

I've used this moving company twice now. No damage and they move at a good speed. They also packed my storage unit in a very organized way (as in Tetris style). Later Edit to Review: I do have to warn you that after you use this company, you will be long term and often bugged by text messages asking you if you can…

Paid $1–500Not sure

Jobs customers hired them for

JobReviewsCategory typical
Local moving335$611–$1.6k
Long-distance moving39$1.2k–$4.9k
In-state moving24$834–$2.1k
Moving-related packing20$569–$2.8k
Oversized-item moving13$135–$556
Interstate moving11$1.6k–$4.5k
Moving-related storage8$285–$1.2k
Senior moving8$529–$1.6k

Compare with

Photos

Customer reviews

4.9 ★★★★★ 1,514 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Marcie Mastroianni
Review from Google · view on Google
★★★★★

The best ever!!

Ben Nelson2 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The crew did an incredible job with our move! They helped navigate our little kids and were efficient with the load and unload. Would definitely recommend!

  • Price: $2,000–2,500
  • Services: Local moving
Response from the owner · 3 days ago

Hi, Ben. Thank you for the kind words! We're glad our Phoenix movers made your move easier and helped keep things running smoothly with your little ones around. We appreciate your recommendation and are happy our team could make the experience a great one!

Michael HeierLocal Guide · 94 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike and Julian were awesome movers. Very efficient and helpful throughout the process! They were willing to move a lot more than we thought and made sure everything was well wrapped. Would definitely recommend and use in the future.

  • Price assessment: Reasonable price
  • Price: $1,000–1,500
  • Services: Local moving
Response from the owner · Edited 3 days ago

Hi, Michael. Thank you for the great review! We're glad our team went the extra mile, worked efficiently, and made sure your belongings were well protected. We appreciate your recommendation and look forward to helping you again with our Phoenix movers!

Bruce WindsorLocal Guide · 15 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I know we made up teen changes to our date as the closing kept changing. This would drive most companies crazy but they were always so accommodating. The move was smooth as silk and was within the budget I was provided. I can tell you I have used this company at least three times and they have been great all three times. I have used other companies that have quoted prices and then charged me fifty percent more and held my things until I paid. Highly recommend Just In Time moving company

Response from the owner · Edited 3 days ago

Hi, Bruce. Thank you for trusting us with your moves three times! We're glad our Phoenix movers stayed flexible with your changing dates and delivered a smooth move that stayed within budget. Your continued support means a lot to us, and we appreciate the recommendation!

Bill Petrak3 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience with Just In Time Moving. Great communication starting with the quote and explanation of everything as I had not moved professionally before. All my items were moved from Oregon to Arizona on time and without issue. Highly recommended!

  • Price assessment: Reasonable price
  • Price: $5,000+
  • Services: Interstate moving, Moving-related storage, Long-distance moving
Response from the owner · Edited 3 days ago

Hi, Bill. Thank you for the great review and recommendation! We're glad our Phoenix movers made your first professional move a smooth experience, with clear communication and on-time delivery from Oregon to Arizona. We appreciate you choosing Just-In Time Moving!

Cheryl KingLocal Guide · 20 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot say enough about Just In Time movies. They were excellent they answered the phone. They booked us immediately and followed directions to the letter.. Awesome stress-free day they did it within an hour. Unbelievable team Junior and Lamonte are our favorite movers.!!

Response from the owner · a week ago

Hi, Cheryl. Thank you for the wonderful review! We're thrilled our team made your move so quick, smooth, and stress-free. We're glad our Phoenix movers followed your directions and delivered such excellent service. We'll be sure to share your kind words with them!

Andrew Meier3 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just-In Time Moving and Storage did an excellent job moving my family across the Valley! I definitely recommend their professional and efficient moving services!

  • Price assessment: Reasonable price
  • Price: $2,500–3,000
  • Services: Local moving
Response from the owner · a week ago

Hi, Andrew. Thank you for the recommendation! We're glad our Phoenix movers made your family's move across the Valley smooth and efficient. We appreciate your trust in Just-In Time Moving & Storage!

Paul Winley4 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome moving experience, if that’s possible!!

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Response from the owner · a week ago

Hi, Paul. We appreciate the kind words and are glad we could provide you with a positive experience!

Karen PeckLocal Guide · 25 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys were the best movers I have ever used. They went above and beyond with good attitude. I have used them for all my moves over 10 years.

  • Price assessment: Great price
  • Price: $3,500–4,000
  • Services: Local moving
Response from the owner · Edited a week ago

Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it!

DariusVlogz1 reviewTotal number of Google reviews DariusVlogz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Service! Showed up on time and moved everything in a blink of an eye!

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Local moving
Response from the owner · a week ago

Hi, Dariusvlogz. Thank you for the great review! We're glad our Phoenix movers arrived on time and got everything moved quickly and efficiently. We appreciate you choosing Just In Time!

Just-In Time Moving and Storage on Google Maps →

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